Évaluations des clients Holdens Wrecker Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Holdens Wrecker Service

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James F. le

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Le client n'a pas laissé de commentaire.

Mark P. le

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Le client n'a pas laissé de commentaire.

BOB M. le

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1515 N Hwy 190 Covington, LA 70433 the worst. Only do it on the web and is not ion site. Clerk was great but the owner could not meet me to pick up the truck. Would not rcommend this location. Went to Holden's 1910 Collins Blvd Covington, LA 70434 and the service was excellent.

craig W. le

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Le client n'a pas laissé de commentaire.

Guy C. le

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Le client n'a pas laissé de commentaire.

Maria T. le

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Nothing to improve, it was a excellent experience.

William Q. le

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Check engine light on Low on oil Tank left on 3/4, but no marking on keys or contract for level of fuel Charged for two days at 89.99 a day for a van when it was 24 hours

Gilbert A. le

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Very professional, curious, and helpful. Assisted me in hooking up the trailer to insure it was done properly. Then checked lights on the trailer.

Jim R. le

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Le client n'a pas laissé de commentaire.

carol K. le

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Le client n'a pas laissé de commentaire.

Mitchell P. le

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Le client n'a pas laissé de commentaire.

Jason G. le

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It’s really chaotic in the parking lot and very far from the interstate and town. I’ve rented from them before and always felt like they needed to ensure better safety out on their lot for customers. This time I tried renting from another location but they didn’t have the size truck I was looking for and I was forced to go here. The lady inside was helpful and sweet, they just need to organize things better for their customers.

Dale J. le

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Le client n'a pas laissé de commentaire.

James M. le

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Very friendly staff, in n out quickly.

Majeed Y. le

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The problem was not where I picked the equipment but where I dropped it in Austin: 4021 N Interstate 35, Austin, TX 78722. The drop off staff were rude and unprofessional. I check in the equipment on July 31st, one day after pick-up and they never closed the contract. No one answered the phone when I called on Aug 2nd to inquire about the contract and talk to the corporate office. They told me not to worry about it but now I received a bill for extra rental days with equipment checked in at Amarillo, TX. This has been the worst experience with any rental equipment company.

DANIEL H. le

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Le client n'a pas laissé de commentaire.

joshua A. le

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The previous location was unprofessional and overbooked our original rental causing time delays and confusion I am very very unhappy and dissatisfied with this and will never rent from them ever agai

doug D. le

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Le client n'a pas laissé de commentaire.

Brian L. le

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Le client n'a pas laissé de commentaire.

Lawrence S. le

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I reserved my rental online, and I was sent to a location that did not have the requested equipment. Apparently the location never have cargo trailers, and I was not the first person to be sent on a wild goose chase according to the owner. Fortunately the owner sent me to a nearby facility that met my needs. While completing the paperwork at the at the second facility, I was told when ready to drop off equipment to call an 800 number on my contract to setup a location. I did exactly that, but was told a location was already selected. I asked them to change the drop off location and was told they could not do that and I had to drop it off at a location that I, neither the pickup location had confirmed. It was a big inconvenience for me but the person on the other end of the phone did not care, so much for customer service. There was a recording at the beginning of my phone call stating the call will be recorded, I hope it was and maybe it can be used to improve your services, because after my experience I would have to be out of mind to go through that again. If you are looking to lose customers, keep your system as it is because I will be willing to pay more with another company than to go through that again. These comments have nothing to do with the drop off facility, only U Haul’s customer service.

Maximino M. le

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Customer service was excellent Paid attention to every detail and assisted through the complete rental process

wendell B. le

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Le client n'a pas laissé de commentaire.

CHARLOTTEANNE B. le

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Le client n'a pas laissé de commentaire.

Todd M. le

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Le client n'a pas laissé de commentaire.

Christopher H. le

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Le client n'a pas laissé de commentaire.

Dawn L. le

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The gentleman I dealt with was not very fluent, and kept telling me on the phone that the truck pick-up would be on a first come, first served basis. I think he meant that there may be a line and I may have to wait a few minutes when I get there. But it sounded like he was telling me that I may not receive the truck I reserved. Other than that, the experience was good. He allowed me to pick up the truck the evening before I needed it because he didn't want to have to help me on Friday morning.

Brent S. le

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Le client n'a pas laissé de commentaire.

Anthony P. le

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Le client n'a pas laissé de commentaire.

PAUL K. le

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Just a very nice experience. Quick check out, and quick check back in on return.

Sterling R. le

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Regarding the truck, I would recommend the trucks be outfitted with either a cigarette lighter outlet or a USB port for charging cell phones for use in an emergency or for communicating with people in a convoy.

Sean R. le

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Le client n'a pas laissé de commentaire.