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Doug Taylor
Customer Reviews for Home Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Another van at this location would be nice . Other than that perfect.
Gregory BaileyBruce is a great person, really customer oriented
Gerald WollettBruce is a great person, really customer oriented.
Gerald WollettBruce is a great person, really customer oriented.
Gerald WollettThis was a great place to rent a uhaul. The staff was very helpful, kind and made the whole experience a pleasant one.
Michael BankutiThey went above and beyond to make sure I was able to pick up the trailer after they closed! They stayed a half hour late for me. Some of the nicest people I've met. Would recommend to everyone!
Henry RyanThe personnel were outstanding. Very helpful and friendly!
Scott WaltersPeople were friendly, efficient, helpful.
Patricia PrewittFriendly staff very helpful
Dean FaulknerFriendly helpful. Good equipment. Ready for me.
Christine HaywardExcellent service
Joe BalserEverything is just as promised. Trucks are clean, pricing is very good. Customer service is just awesome, thanks!!
Mary ann CrollHave dollys
David MarescaYou make the customer do all the work when they pick up the truck before hours of operation and the the app wasn't working properly and it took 35 minutes on the phone talking to your rep to get to the code to get the key for the truck. That SUCKS!!! and since there is no cost to uhaul for this why doesn't the customer get paid for doing your job or at least a discount. Your disgruntled customer!!!! Michael Damico
MICHAEL DAmICOJust keep doing what your doing. I think you were good to me,and would go back again. Thanks and Happy Holidays.
Kim LutzI rented a pickup truck for $19.95. Ended up paying 98.10. Even though I filled the gas tank . That is a a rip off . I WILL NEVER RENT THERE AGAIN. . I only needed the truck to move a bed. The bill went over my budget so now I have an overdraft fee on top of getting ripped off.
Judy DrummNothing really. Everyone was extremely helpful, and very courteous. I'll be using your services again in the near future. Merci
Mary ann CrollAbsolutely nothing! Keep up the great work!
Timothy GritmanExcellent service!
CESARADRIAN GUEVARAMake sure r oof doesn't leak
Fred StevensonEverything was perfect!
Gary ChapmanAmazing service! Fast, Friendly and very clean trucks. I have used this location many times and always perfect. I highly recommend!
Laura DavisEverything was perfect
Michael PetersFriendly, helpful, and knowledgeable employee. Van we rented was very nice. Clean and ran very nicely.
Patrick MurphyGood customer service
Chad CarlessOf all the U-Haul rentals this is the first location to be able to utilize the information entered in the website. Drivers license and credit card used during the online registration process was actually all that was needed. Fast check in and return of the trailer. Well done!!!
William ThorpeCar trailer was well maintained and handled load very well!
Charles AicherMy experience with Home Self Storage was beyond expectations. ease of transaction, friendliness, professional and courteous and I Highly recommend! This group reflects an enormously positive representation for U-Haul. I will do business again and share with friends! Best Regards, Peter
Peter DePalmaEasy drop off very nice person who took the keys Buick and easy
Lee McgowanNothing, service was amazing! Truck was in perfect condition, as described. It was very easy and I would definitely recommend.
Oliver SageEverything was perfect!
Daniel BittenbenderThe entire process was flawless from when picking the equipment up notifications of the contract processed rapidly, even attaching the trailer to my truck. upon my return very pleasant conversation no mechanical issues. It was the best decision I ever made for renting a trailer.
rick richardsonContinue to be the great you.
Francia DiazBruce went above and beyond to help me with my recent rental.
Michael MordoccoBruce was wonderful assisting us with all of our needs today! Fantastic customer service. Made it such a convenient experience!! Thank you !!
Paul PassarettiExcellent service. Everything was great
Thomas SrokaEverything was excellent
Daniel BittenbenderS.O.
Molly RogersVery polite customer service highly recommend …
Fabian TorresThis location provides Excellent service every time
Eric BeckerAmazing people, would definetly recommend them and facility!
CHRISTOPHER GRAHN | Expérience généraleNothing very good very nice and organized we will use again thanks
Fabio MartinThe people at this location got their stuff together very helpful fast service and all around one of the nicest people I ever met in my life
Charles StingerExcellent service à la clientèle
Charles JacksonHandled very well all the way around
Sheila WismerWe have used this location many times in our family They are pleasant to work with each time we have had a need to use a Uhaul
Donna KeeleyVehicle was made available to me with barely any gas. Maybe an 8th of a tank... it didnt occur to me to take pictures. I called imediately (from a gas station) at almost 9pm and was told i needed to return it with a quarter if a tank. I wasnt happy about either circumstance. Also, pick up was very diificult...it took me a long time to get the digital check in to work. It kept telling me that my picture didnt match the liscence...my picture is a few years old and it was dark and my hair wasnt styled the same way. i found it all highly frustrating.
Barbara BravoBruce and Dan are wonderful. They were so helpful and kind. They answered all my questions with patience. I highly recommend this location to anyone looking to rent a truck with a smooth transaction.
Valerie ShanleyGreat staff!
Marlyn DakleCustomer service was great! Extremely helpful and very informative. Pleasant!!
Jeana KeiserAlthough I was able to connect to my phone when I found the right spot. Wi-Fi for your customers, would be a great improvement at your site. It would make it so much easier and faster.
Luis LinaresIt was a pleasant experience over the years and I felt the staff was always eager to help when ever I had a question.
John Belson | Expérience généralealso very reasonably priced
Susan Airola | Expérience généraleEveryone there was very nice and helpful
Cory Seip | Expérience généraleThe gentleman that works there is very kind and helpful.
ALLEN ORLICK | Expérience généraleBruce was wonderful, accommodating and patient throughout the entire process. I would definitely recommend this location to my associates, family and friends. Bruce thank you for your service!
carol moore | RéservationThe storage unit was clean. I have the 10x10 and was able to fit 2 rooms spaciously.
LYDIA SULLIVAN | RéservationVery freindly staff.
WILLIAM BREIDENBACH | Expérience généraleGreat facility. Storage unit was always dry and area well maintained. Staff friendly and professional. I would definitely use this facility again in the future and would recommend to anyone.
VICTORIA PALKA | Expérience généraleFriendly helpful staff, clean facility.
ROBERT MCVEIGH | Premières impressionsI had canceled this reservation due to inconvenient office hours.
Privacy Request | Premières impressionsMan in the office was VERY helpful and accommodating. Would refer others to your storage facility.
Privacy Request | Premières impressions