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Don S
Customer Reviews for Weatherford Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Keep up the great work
Basil AGreat job in Weatherford TX. Nothing should change.
Timothy QNot a thing!
Gary PEverything is great at this location. No changes needed.
David SHave more blankets in stock.
Barney ETrailer leaked, some of load got wet!! Back door leaks some???
Brian BIncredibly helpful. Efficient. Polite. Had some anxiety about hooking up since I am a frail female, but so thankful for the help attaching and removing it from the pickup.
Jennifer CThe driver's side window does not seal properly, so there is a lot of wind noise while driving
William MThey were very friendly and prompt and hustled to accommodate me. I was cranky about having to drive an hour out of my way with little assistance from U-Haul corporate. It was a huge inconvenience for me but these guys made up for the lack of accommodation by the company.
Michael SGood people!!
Robert OThe new rentals the seats are very uncomfortable, the lights will no go on high beam and stay, the radio is terrible.
Charles CGreat customer service, very quick check-in, and on my way.
keith sYou sent me a receipt for a transaction that I did not complete. You didn't care enough about your customer nor me to verify the information was correct. If I can avoid it, I personally will never use Uhaul again.
Lauria FExcellent customer service at this location - highly recommend!
Heather MWanted to let you know that the on road service was awesome. I had a leaf spring break on a car carrier in the middle of my trip. Uhaul had a service truck there within an hour to replace the leaf spring and 2 tires. Very appreciative for the quick and professional service. Thanks
Tim HAgain, rental truck did not have speed control on 400 mile one way rental and more dangerously, the windshield wipers were stiff and did a poor job of clearing water
Douglas DSupper Customer service. I've used them before and will continue using them.
James CCustomer service was excellent!
greg lEmployee was expecting me and called me by name. Very helpful
Phil BNot Much. Very friendly.
Allan WOutstanding customer service!
Gary EThe sraff was very polite, helpful, and pleasant to work with.
Jon SNo improvement needed. Excellent customer service.
JOHN TThe running lights on the trailer were not working.
Frances KCustomer service rep was extremely friendly and helpful.
James EHometown Storage staff was always friendly and helpful. They were always quickly responsive to my request and needs. My years of experience housing our items never caused me pause. Thanks again.
JUDY H | Expérience généraleI dropped off after hours
Lee WI came during their lunch but they helped anyway thank you
Lester FThe man working that location is awesome, very helpful and knowledgeable.
Trace HUhaul needs more people like the gentleman who runs the operations there.
David SFriendly staff, the units have lots of bugs/spiders. The facility gate was often not locked. Overall average storage unit.
Nelda M | Expérience généraleI have used your equipment from both Dallas and Weatherford Texas and hands down the best has been Weatherford. I was one step away from using Penske.. But now with Hometown here in Weatherford, tell be my rental preference.
FREDERICK BAll went well
Wayne WEasy to return
Clifton WStaff is always nice and informative. Makes moving easier.
Trevor MThis location was great, gentlemen was helpful and much more pleasant to speak to than the employees in NM
Veronica MThe staff are always so courteous and helpful at this location.
David WJust continue with the excellent care and attention your employees exhibit each time Ian in your business.
Susan CSuper nice people with great service
Wade DThis rental experience went smoothly and flawlessly. Reserving what I needed online: 5 stars, Customer service experience provided by Dennis, both check out and check in, : 5 stars. I will definately be using this location again as a need arises for me to do so. Merci.
Jeffrey STruck's windows needed cleaning so you could see out better
James MEasy business people to work with.
Rhiannon TNone.
Eric Mthe gentleman working behind the desk was quick and very much a professional when it came to the return of the uhaul.
Rawland RI stored my trailer here for 4 months and when I came back everything was the way it was left. Nothing missing and nothing tampered with.
Trey D | Expérience généraleAwesome facility never had any issues
Matt D | Expérience généraleI have used Home Town Storage for over 2 years, never had a problem. It is well lit all the time with easy access. Always clean and well kept. There is plenty of room to get a large moving truck in and out. If you need a storage facility I highly recommend.
Ruth G | Expérience généraleSecure and clean. Friendly and helpful staff. I recommend this facility highly.
CONNIE C | Expérience généraleBrian in the office always seemed very nice, and no one gave my any hassle about moving out, stopping my charges the day I let them know. It was appreciated. Lots of cobwebs and general trash in the hallways though. The light switches were recently fixed but before that did not work for months. Some of the trash was pretty gross and still there weeks at a time. I cleaned the cobwebs with my own broom around my storeroom many times. A few spiders and grasshoppers, one or two roaches, and once I saw mouse droppings but that was over a year ago. I started spraying peppermint every time I came to keep them away, and it seemed to have worked.
Jonna J | Expérience généraleI never even moved in. The two knuckleheads couldn’t figure out auto pay obviously that’s why it never got paid, couldn’t figure out how to pay 6 months in advance, I wasted $200 on this bull sh*t. Y’all are crooks and I want my money back!
Gary S | Expérience généraleI did move out of the unit before the end of April, but my credit card was charged for the May rent. When I called the man said he was unable to get into his computer but he would refund it as soon as he could. Would you please check on this and reply!
NEIL B | Expérience généraleThe assistant, not the manager, was very unprofessional and very disrespectful to my wife as well as myself. We moved our stuff to another facility because of this. I tried to locate management and/or owner was not successful. Asked the assistant and he told me to google it.
Russell S | Expérience généraleWell priced and good service.
troy m | Expérience généraleReally like the security. Plenty of cameras! Brian is Awesome ! Property is always very clean.
Thomas H | Expérience généraleServed its purpose
MICHAEL M | Expérience généraleMy only negative would be that the lights weren’t all always working (at least one per hallway worked at all times but that wasn’t always enough light) but staff and facility were all great.
MICHELLE W | Expérience généraleVery well kept storage facility. Employees were very friendly and helpful. The only problem I had was, believe, there was a small leak in my unit.
JOSHUA S | Expérience généraleStaff was professional and friendly at all times . It was nice to have the same people to wait on my needs throughout the almost five years . Thank you for being so positive and helpful !
MICHAEL B | Expérience généraleNo comments
LINDA E | Expérience généraleVery helpful and convenient for my needs.
MARK W | Expérience généraleStaff was helpful. Unit was clean.
Privacy R | Premières impressionseasy move in
Privacy R | Premières impressionsDid not have a parking space available. Called several times to get $6,95 back. No one could help.
Privacy R | Premières impressionsThis storage facility is a great location! It`s right off the main interstate and has easily accessible entry points that are highly visible.
Privacy R | Premières impressionsVery good set up of the yard. Easy access to all storage units and very friendly staff.
Privacy R | Premières impressionsThe staff were absolutely wonderful! They went above and beyond by letting me rest and cool off with cold water in their office when I got overheated.
Privacy R | Premières impressionsFast, Efficient, Clean and SUPER FRIENDLY
Privacy R | Premières impressionsThe storage facility reservation was cancelled. But when I called them they did not have a record of the reservation. Your system has an internal disconnect.
Privacy R | Premières impressionsyou rock!
Privacy R | Premières impressionsThe only improvement to this facility would be an offer of insurance provided by them to protect our belongings for a small fee instead of having to get storage insurance from a third party.
Privacy R | Premières impressionsAll went well, people were very friendly
Privacy R | Premières impressions