Customer Reviews for Honest Car Company
(U-Haul Neighborhood Dealer)

Évaluation :

2

I was very unsure and confused at this location. It felt a little sketchy and I was really concerned that I didn't return the truck correctly- especially after receiving a voicemail that said "when do you plan on returning the truck?"

Évaluation :

2

Requested a uhaul a few minutes from my place of living. Was contacted by uhaul saying they could not accommodate that and sent me clear across town to a different place. I was already limited on miles then they changed the location and only added a few miles extra. I went over the miles (truck was not very fuel efficient, took over half of allotted miles to drive 50+ miles) and then was charged for going over the miles given. I do not believe I should've been charged. When returning the uhaul it asked me if I agreed with the charges, I said no and then it said someone would be in contact with me the next day. No one ever texted, called, emailed anything and then today I get a receipt of them charging me extra.

Évaluation :

1

Full tank of gas

Évaluation :

2

The lot was too full there was almost nowhere to park.

Évaluation :

5

Super chill and easy to work with.

Évaluation :

3

Extremely small and crowded parking lot. I don't recommend this if you have a larger uhaul to return. The employees of the location were not there at 3:15 on a Monday and the sign said open. I was not given a lock for the back so I assumed retuning the uhaul during business hours was the best route because I had a dolly I rented in the back. Without a lock, it could have easily been stolen.