Évaluations des clients Honey Hole

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Honey Hole

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Richard L. le

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Inspect the condition and age of the tires on all rentals. Tires can have great tread depth and still be in poor condition.

Vincent C. le

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GREAT The agent went over the top to be helpful!!!!!!!!!!!

Elbert W. le

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Drop off was efficient and pleasant. Don’t know how to improve on that!

Charles D. le

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The help was just what I needed. They were able and willing to help with all my concerns. Thank you

Richard K. le

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Great folks to work with.

magan P. le

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Customer service is top notch.

John S. le

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Chick doing the lease was challenged by computer. When I got to location truck tow wiring didnt function, had to spend extra time go to a u haul rental center and have repaired

Karl M. le

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Le client n'a pas laissé de commentaire.

Kristopher S. le

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Be very careful about your driver's license number, ours was used by another customer, who did not pay their bill, which put ours on E-Alert. If it wasn't for the young lady who runs the store we went to, we would probably still be waiting to get it taken care of. Using their online sight has caused so many problems every time we try to use it.

Judy G. le

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Le client n'a pas laissé de commentaire.

Krys V. le

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Can't really recommend location as I had to drive to another town to get the larger size truck I needed., This made it quite inconvenient when having to take it back from the same town I wanted to rent from. The added mileage sucked to say the least and the gas as well.

John M. le

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Le client n'a pas laissé de commentaire.

eva W. le

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Le client n'a pas laissé de commentaire.

Rick F. le

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I've rented your trucks and trailers before and I will continue to do so this location has been excellent service and has always been thanks for your help

Sherman A. le

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Le client n'a pas laissé de commentaire.

Samie P. le

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Le client n'a pas laissé de commentaire.

Kenny C. le

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Le client n'a pas laissé de commentaire.

Shelley W. le

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Do what your doing

Lee-Anne L. le

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This U-Haul location is misleading & disreputable in a nutshell. Contract agreement was agreed to be revised to a lower (per mile $) if mileage placed on rented vehicle was over 100 mi. ...it wasn't. Sales representative Lynn Long was extremely rude & unreasonable. She either suffers from mental instability issues or what appears to be a substance abuse problem. After leaving multiple phone messages requesting to rectify the obvious overcharge with the owner "Brenda", we never received a return call or reply. We will NEVER return to this location for a rental of any type, and will make sure to warn others to stay clear of the Honey Hole U-Haul. -Disgusted.

Rosalina C. le

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Le client n'a pas laissé de commentaire.

Marji B. le

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Said I would have to pay $20 to bring it back Sunday night but the yard is 17 miles from my house not fair I took it back in about 8hrsq after getting it

Dan S. le

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The facility itself is a very old trailer. The staff is excellent and extremely helpful.

mary O. le

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nothing, everything was great

judy V. le

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Le client n'a pas laissé de commentaire.

Judy G. le

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No need to improve it was perfect. Very hospitable not just another customer.

JIM P. le

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Very friendly and helpful

Brian C. le

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Excellent, Very Cheerful service.

Dana B. le

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Le client n'a pas laissé de commentaire.

Stephen B. le

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Le client n'a pas laissé de commentaire.

Dan S. le

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Gave an exhausted trave

john T. le

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Lynn at "The Honey Hole" U-Haul in Camp Verde was absolutely fantastic - She beat out the competition, and made sure moving my mother out of state would be a good experience - Lynn even checked on me and my progress along the way, and always asked if there was anything else she could do for me to make this easier on me ! I give Lynn TEN STARS !!! - J.Tyson

Constance K. le

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Le client n'a pas laissé de commentaire.

Criselda R. le

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Le client n'a pas laissé de commentaire.

jennifer S. le

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I appreciate the employees working hard to get us a trailer. But, the trailer had the wrong tires therefore we were fish tailing our way to Phoenix. Not knowing the tiring were the wrong ones for this specific trailer. Until we stopped and realized it. The employee working at the location was very nice and friendly.

alex C. le

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Le client n'a pas laissé de commentaire.

Laree P. le

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Lynn was soooo awesome and nice..will definitely go back if needed

Kelly D. le

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No improvements needed. Customer service was excellent.

Rick F. le

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Le client n'a pas laissé de commentaire.

Fermin A. le

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Le client n'a pas laissé de commentaire.

marvin S. le

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Excellent experience

KATHY H. le

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Lynn gave us outstanding service! Way above and beyond. I can't give her enough praise

Sharon V. le

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Le client n'a pas laissé de commentaire.

Missy B. le

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Le client n'a pas laissé de commentaire.

DEBBIE M. le

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The lady that helped me, Lynn I think her name is. She was very polite, helpful, understanding, friendly and I would go back there anytime. I also would recommend this place for anyone having to move.

MERLE H. le

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Le client n'a pas laissé de commentaire.

Richard E. le

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Le client n'a pas laissé de commentaire.

Terry H. le

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Le client n'a pas laissé de commentaire.

Roger K. le

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Le client n'a pas laissé de commentaire.

Anthony P. le

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Le client n'a pas laissé de commentaire.

Zachary M. le

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The location itself was great. The rest of the experience with the reservation and speaking to multiple representatives and supervisors was incredibly ridiculous and terrible.

scott E. le

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I rented a truck yesterday. I returned it this morning. Lynn was awesome. I think one of best rentals I have EVER had. I would recommend The Honey Hole to anyone around here. We'll done!

Spencer J. le

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very pleased

Tanner B. le

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Great, fast and friendly customer service. She did a great job in helping me and making things easy.

randy J. le

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Could never recommend your company for any services, as you encourage identity theft and fraudulent abuse by not first verifying people's contact information such as e-mail accounts.

Russell G. le

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Very nice and professional

Robert P. le

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Le client n'a pas laissé de commentaire.

Margaret M. le

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Super fast, friendly and convenient.

BRANDI W. le

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Extremely helpful and accommodating. Renting a Uhaul has never been so easy. Thank you Lynn for all your help. Your amazing.

Dennis R. le

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Le client n'a pas laissé de commentaire.

Joellen T. le

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nothing

Tom E. le

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Le client n'a pas laissé de commentaire.

David S. le

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Excellent customer service, very prompt, friendly and helpful.

Reynaldo G. le

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The truck was dirty on the inside van and inside the drivers compartment. The outside needed nto be cleaned as well. The lady renting out the equipment was very kind but they were very busy.

David M. le

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The location we use is awesome. Brenda & staff will do everything possible to make the rental easy. Our problem is with the UHaul computer system. EVERY TIME we rent, there is a problem with the "system" that becomes quite frustrating for us and them. We rented yesterday and it took 30 minutes to complete the rental when they already had most of our information before hand. Again, I'd like to say the location is great, but UHaul needs to get their stuff together. For such a large corporation, they lack in technology!

Dennis J. le

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The rental was just to tow a travel trailer to Santa Rosa CA and the truck was a perfect tow vehicle at an affordable price.

Gerald G. le

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Le client n'a pas laissé de commentaire.

Jefferson C. le

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Le client n'a pas laissé de commentaire.

Bryan F. le

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The location was good, the truck has issues but no check engine light. Kept dying on me in heavy traffic. I explained this to the emlpyee, but no effort was made to discount the rental, or to make good on the situation.

Dave M. le

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Le client n'a pas laissé de commentaire.

Mark P. le

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Le client n'a pas laissé de commentaire.

JASON H. le

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i pass 3 other uhaul rental facilities just to come to this one i have used them twice in the last month and always have kind professional eager to show me im a valued customer im very satisfied

Ashley R. le

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The lady was extremely rude, unhelpful and condescending. I will never use this location again. Worst customer service I’ve ever had.

James B. le

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Le client n'a pas laissé de commentaire.

David J. le

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Everyone was very helpful just only complaint was the ball for the trailer not sitting right, needs to have position just a inch over to clear.

Jenny C. le

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Not sure why we couldn't return to the Uhaul site on Industrial Blvd. They had plenty of open space, and Honey Hole was packed with trailers. The people (from both locations) were wonderful but not sure why Uhaul said I couldnt return it to Industrial Blvd.

Trevor P. le

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dirt driveway and parking area what can you say it's a desert location.

Berry M. le

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I was never told that a mileage fee would apply in addition to the rental fee. I was certainly not warned it would be $0.99/mile. The agent said the gas levelnwas between 3/8 and half full. I never lookednat the agreement and brought the van back half full. I got charged an additional $6 for 1/16th gal of fuel. Overall, I was charged over $100 for about fourhours use. I will never rent from U-Haul again.

johana F. le

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Brenda an her co worker ate absolutly wonderful an very knowledgeable about there business.

Jose C. le

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400 dollars from cottonwood to Douglas is not fair last time I rent

DANNY S. le

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Le client n'a pas laissé de commentaire.

Michael L. le

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nothing

randy W. le

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the man who helped me was just learning the business but we got through it

Sandy T. le

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Le client n'a pas laissé de commentaire.

Paul P. le

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As always, good folks here.

CAROLE R. le

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They were closed.

LEE S. le

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The lady that waited on me was very professional and was a pleasure to work with. I can not use her name in this reply because it is not on the contract. And I doubt that her name is Honey Hole.

Michael S. le

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Le client n'a pas laissé de commentaire.

Beverly R. le

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Le client n'a pas laissé de commentaire.

Daniel M. le

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Le client n'a pas laissé de commentaire.

Alfred Q. le

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Nothing

Dennis S. le

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excellent

Eric Y. le

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Le client n'a pas laissé de commentaire.

ROBERT D. le

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Le client n'a pas laissé de commentaire.

joe M. le

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Auto transport was to narrow for truck can I wanted to haul. It was near close if business when I picked it up. When I realized truck would not fit, I returned to u haul but they had closed, so I brought transport back in the morning. I was not granted any refund or compensated in anyway.

Terry H. le

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Le client n'a pas laissé de commentaire.

jim T. le

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Le client n'a pas laissé de commentaire.

lorraine O. le

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The recipsanist was kind and helpful and tried to make it right, but I was already in the next town over and pushed for time. Long,long,story with that truck .

Francisco G. le

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Le client n'a pas laissé de commentaire.

Christine B. le

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The place was closed on a Wednesday. Charged me for fuel (?) when it was supposed to be in the computer to not charge me. Was charged and was told it was reversed but the money is still not in my bank account. So it is very upsetting to me that I do not have access to my money through no fault of my own. Very Unhappy :(

Donovan P. le

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Le client n'a pas laissé de commentaire.