I was on the cold while the contract for s been signed. For reasons that i do not know of, There was no access to the pick up location office.
Évaluations des clients Hongsen Intertrading LLC
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Témoignages des clients récents de Hongsen Intertrading LLC
I got there after 8:00 p.m., after close, and it was very confusing. There was no signage for U-Haul and no night drop instructions anywhere.
Horrible customer service
I completed a self return of the U-Haul after hours as per the contract but there was no drop box for the key, the contact # on the contract was useless since it was a Saturday, and it took 45 minutes of being on hold on the phone and asking 6 different U-Haul customer service reps where to leave the key before finally being told that I can just leave it under the driver's seat.
The pick up location was very sketchy. It was the last block of a random business center. No one knew anything about the truck. It was scary .
Location wasn't available after hours, and the next day the person who worked there, wasn't even aware they were a uhaul drop off site.....
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