Check engine light was on when I got in the truck. Notified the staff. They said is was just the O2 sensor, and reset it. Of course it came back on the next time the vehicle was started. The truck had obviously been sitting for some time because of the layer of dirt on the outside. Windows were dirty inside and out, as well as the outside mirrors. had to clean all these before embarking after vehicle was loaded, just to see traffic and be safe. It started to rain while driving and I discovered the wiper blades made smears and streaks, but never thoroughly cleaned the rain off the windshield. Something is wrong with the way the door latches shut, It does not seal against the cab. while driving along there was the constant sound of rushing wind through the gap.
Roger Bascue
Customer Reviews for Hooked Up Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I didn't say the equipment was "clean & well maintained" because the tie down ratchets were so rusty we had a very difficult time with them for loading & unloading. One of the ties was very frayed. The trailer was clean & the service & help was impeccable. Although the adapter for the electrical should've been included. It's a standard on all vehicles 2020 & newer. Kudos to the staff at Hooked Up Towing!
Danielle Evans-KremmerI had to sweep out the trailer before I could use it. Previous renters had left it filthy.
Kent McDonaldMake sure the paid supplies are in the truck. (hand cart and moving pads) and locked.
Tammy FryerI would recommend this location to a friend if those trucks were cleaned up. everything else was good! customer service! they were very helpful but the truck was really dirty inside
Milton ClarkHard to find in the dark
Ricardo RiosUphold the original reservation, instead of choosing a place an extra 10 miles away from start position to acquire more money charge per mile. $.99/ mile on 10x2 miles i didnt agree to, should not have been charged. I was supposed pay $45 to start not $80 then the extra 20 mile I had to drive to pick up and drop off was not ok. Not a good deal. What happened to the $19,95 In town charge? Not a good experience, uhaul didn't provide any of the correct information on pick up and I had to completely redue my reservation. The return procedure was not easy online. My receipt said I dropped it off with 1/8 tank of fuel when it was 1/4. Luckily they didn't charge me for that. Over all very poor experience.
Matthew CarlsenI called the location and asked what their closing time was and Cory said it was 5 pm, I told him I would drop off tomorrow being that it was 4:45. Cory said he would stay open until I got there. Thank you Cory
William McCollumThis location was more than 20 miles from my house, causing me to go more than 50 miles over my allotted distance which cost me $55 extra.
Curtis Lysher