Évaluations des clients Hope Towing Ltd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Hope Towing Ltd

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Frederick D. le

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Le client n'a pas laissé de commentaire.

Michael W. le

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Truck (20 footer) was dirty inside and out. The box floor was covered in dirt, mud and broken glass. Also, the passenger side mirror had been smacked and couldn't hold a set position. Clearly, it hadn't been even looked at by the "customer service" staff, who were more concerned with socializing than providing a decent level of service. I've logged 3000 miles in multiple Uhaul trucks this year and this experience had been the worst by far. I'll never allow Uhaul traffic Dept to talk me into using this location (Hope BC) ever again.

Amy D. le

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I reserved to pick up at Abbotsford bc location 3 weeks in advance but found out day before I had to drive to hope bc. Over an hour drive each direction waste of time and gas on moving day and put us hours behind!!! What’s with your systems and advance booking if you don’t get it!?

john R. le

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Le client n'a pas laissé de commentaire.

Sajjad R. le

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I booked to pick up my truck from Chilliwack but they told me that I have to pick it up from Hope instead. That made a lot of problem for my moving schedule and stressed me out. Also I ended up paying more for gas.

Joseph A. le

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Great service

Dale K. le

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Le client n'a pas laissé de commentaire.

tim B. le

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Le client n'a pas laissé de commentaire.

Travis N. le

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Le client n'a pas laissé de commentaire.

Keith S. le

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The truck did not have a quarter of tank of gas has it should have. It was just about on empty. There was noise coming from something but it did get us home which I'm grateful. It was clean though and comfortable for the drive.

Gord W. le

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when I received the truck the fuel level was just on the top end of 1/4 full. The uhaul rep that filled out the paperwork listed it as 1/2 full. I took a photo of the fuel and milage at time of acquisition. upon return they tried billing me an extra $50 in fuel to cover the amount under 1/2 it was retuned as I brought it back exact as when first picked up. a quick argument about the level, then I showed the picture they waived the $50 fee, but not without accusing me of lying,

Edward L. le

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Le client n'a pas laissé de commentaire.

Patrick J. le

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Have the truck cleaned and don’t allow smoking in vehicles, it stank to hi heavens. I work in logistics, it wouldn’t be hard when someone makes a reservation you should be able to tell them whether or not one of the pieces of equipment will be available to them within a reasonable geographic location. I had to pick up my tow dolly 90 kilometres from my pick up location. Have some empathy and understanding, when I contacted a representative all I got was take it or leave it!!!! Had I any idea I would have made other arrangements. You should know almost better than anyone, that on moving day time is precious. I will use movers next time, at least I can count on them.

Robert R. le

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Le client n'a pas laissé de commentaire.

Greg C. le

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Nothing, everything was fine.

Dean P. le

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Le client n'a pas laissé de commentaire.

Duncan D. le

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Very quick and friendly.

Lorne F. le

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Le client n'a pas laissé de commentaire.

richard A. le

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The fellow at the Uhaul was very helpful. He gave us tips and helped set up the trailer to our vehicle. Thanks!

Sharon F. le

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Gal at front dest well trained awesome thank you

Diane B. le

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Le client n'a pas laissé de commentaire.

Mohamad W. le

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Great fast service really friendly staff

Park M. le

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Great service and overall excellent experience!

John E. le

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Le client n'a pas laissé de commentaire.

nicholas H. le

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Dropping off was very easy and the staff were very helpful.

Krysta R. le

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Le client n'a pas laissé de commentaire.

Denise S. le

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Staff is great and never any problems, but I dont like dogs jumping on me when I come in. I love animals but think young untrained dogs should not be allowed to jump on clients coming in, and its happned every time I am there. Sorry, but its annoying and dirty paws mess up black pants...etc...

CHRISTINE G. le

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Le client n'a pas laissé de commentaire.

Randall R. le

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Be nice when you pick up your rental trailer that some service has been done on it. Had to bring uhaul maintenance person out to get tongue to work. Later in my trip had to pull over on side of highway and continue working on tongue. This shouldn’t happen?

Dennis L. le

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Le client n'a pas laissé de commentaire.

KERRI M. le

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Le client n'a pas laissé de commentaire.

ADAM S. le

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Le client n'a pas laissé de commentaire.