Howell Storage has been absolutely amazing to work with, I cannot recommend them highly enough. The facility is well maintained and Pam is the best!!!
Joseph F | Expérience généraleCustomer Reviews for Howell Storage
Testimonials From Recent Customers
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Pam and Binx were always friendly and helpful. It was always a pleasure to talk to them!
JOSEPH M | Expérience généraleVery clean I would definitely recommend for anybody and the staff was very friendly and easy going❤️
MARLYNN P | Expérience généraleI will definitely rent from this place again when I need another storage facility.
CHRIS P | Expérience généraleThe facility has 24-hour keycode access, so access was never an issue. The manager was always pleasant and helpful over email but seems cranky in person and over the phone; apparently face-to-face customer service is not her strong suit. Office hours are limited, not 9-5 as one might expect. There was evidence of mice in the unit, but then again we opted for a non-climate controlled unit, so maybe that's on us. Overall it was a good experience, thank you.
CLIFFORD A | Expérience généraleSuch a great experience! Pam (and Binx) in the front office was always so friendly and accommodating. I would highly recommend Howell Storage!
KRISSY C | Expérience généralePam was so helpful and cares so much! Support small business and use Howell Storage!
Charles N | Expérience généraleGreat staff and always helpful
JOHNATHON D | Expérience généralePam was an absolute joy to meet and work with. She is very kind and you should feel very fortunate to have an employee such as herself!
Nicole I | Expérience généralePam (and Mr. Binx) are awesome! The entire transaction was smooth and I can't thank you enough for your help.
Doug S | RéservationThe unit was very clean and Pam was very helpful.
Joseph W | RéservationPam was very helpful and the unit was very clean.
Joseph W | RéservationPhenomenal staff, very friendly and and easy to work with. I'm upset that I didn't go to this storage facility sooner.
Steven H | RéservationFor the 8 years I used your facility, Pam was always very nice and helpful. Please thank her for doing such a good job. She went above and beyond w sincere customer service.
THERESA M | Expérience généraleVery convenient and easy to access. Good company to work with. Merci
REBECCA L | Expérience généraleOur items were stored for 10 years, we expected there to be issues with their condition but with a temperature controlled unit we were hoping the issues would be minimal. Unfortunately, the furniture pieces weren't salvageable, the wood was weather/mold damaged and mice droppings were everywhere.
KATHLEEN G | Expérience généraleWorking with Pam was a pleasure. She was very friendly and helpful whenever I had a question. Unfortunately, due to the new buildings being built, we had to store our RV elsewhere.
SCOTT F | Expérience généraleWe never moved in. Issues with my son travelling from Texas to Michigan. we had to file a missing person's report. We have used this storage facility before, and Pam has always been extremely helpful.
SHERRY E | Expérience généraleGreat people
GERALD M | Expérience généraleVery easy and friendly people, felt very comfortable with getting the unit over the phone then when coming to look at the unit in person it was even better!
Hannah R | RéservationNice place
Brian M | RéservationI was very satisfied with my storage experience at Howell Storage and staff was excellent.
Pamela D | Expérience généraleYour office manager, Pam, is a great person to have at your facility. Pam is friendly, very helpful. I appreciate her time she took whenever a question came up. The reason I had to move out was the continued rate increases,
WILMA T | Expérience généraleGreat facility!
BARBARA M | Expérience généralePam is wonderful! Very kind and attentive she helped secure a spot for me. Thank you Howell Storage!
TRACY C | Expérience généraleI would highly recommend!
Dianne L | Expérience généraleVery well taken care of storage facility. Pricing is comparable to other facilities. Pam the Manager was very helpful and nice.
SEAN M | Expérience généraleFacility is very well maintained. Pam and her staff were always friendly and professional. I will recommend this business.
DON W | Expérience généraleWhat is a very pleasant experience from starting up the unit to Closing the rental unit down. The staff was very professional and I would recommend whole storage to anyone who is looking for a short or long term place to store their belongings P. Wright
Patrick W | Expérience généraleVery satisfied with Howell Storage
FRANK C | Expérience généraleNever had an issue with the facility and was always treated well. My items I felt were always secure and I never had to worry.
JEFFREY P | Expérience généralePam was so nice and helpful. She really went put of her way to provide great customer service. Thanks so much Pam!
JOHN D | Expérience généraleYour prices were higher than the facility were are now using.
JULIE U | Expérience généraleWe were totally satisfied with Howell Storage and would definitely use them again. We were also pleased with management
Peter S | Expérience généraleGood units, great office manager(Pam). New ownership unfortunately took over and hiked the outdoor storage cost 2x in one year. Went from paying $27 to $100/month in matter of about 9 months. Owner stated it was due to inflation and basically said to all tenants that they could raise price because that was the cost now and there were no other units available anywhere in Howell, MI. . I literally made one phone call to another storage facility 6 miles away and now pay $40 for the same unit there. In conclusion, good location, greedy owners. Do your research and make sure you aren't getting taken to the cleaners before your rent anywhere.
JEFF P | Expérience généraleStaff were always very helpful. The Move-out process was very easy. We will not hesitate to use Howell Storage again in the future. The location is very convenient.
David F | Expérience généraleI have had a very good experience with storing my belongings at Howell storage. Staff has always been very helpful.
PETER F | Expérience généralePam was great Really enjoyed talking to her.
Kimberly R | Expérience généraleFriendly staff and excellent facility!
Ronald M | Expérience généraleThis is the 3rd time I've used this facility. I will use it again.
Ronald S | Expérience généraleI have been using Howell storage now for 2 years. Name may have changed but the amazing Pam is still there and makes the experience great ! She goes above and beyond for her job and always has good conversations and been able to help me with anything !!
LOGAN W | Expérience généraleGreat place. The staff was wonderful to deal with.
Jeff C | Expérience généraleEmployee has an attitude and can be very rude. The employee can be very friendly but many times I felt she was very rude. Mice droppings were every where in my belongings so I couldn't recommend your place. The doors were very hard to pull up and down. You don't pro rate when you move out so you collect rent twice on a unit which I find very greedy.
Margaret H | Expérience générale