Évaluations des clients Hubbard Antique Mall

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Hubbard Antique Mall

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

David M.
Évaluation :

Using the App to pick up the truck was a little cumbersome. Once the truck was picked up, this was the easiest move I have ever taken part of in my life. Will never use multiple pick up loads again, will always use U-Haul in the future. DPMaass

Roy C.
Évaluation :

Absolutely no one was at location.Spent about 1 hr calling and looking for some one to help me.No one ever called me back.Only corporate and Corpus Christi Tx. tryed to help.Had to leave truck and had to leave Keys in lock box.

Dwayne P.
Évaluation :

The true test of any service or business is how they handle unforeseen situations or difficulties to ensure customer satisfaction. Even though there were problems that were not related to this UHaul location, the service and effort put forth to help meet my needs was amazing. 5 Stars for this location.

paul F.
Évaluation :

the finder on my rental was not secured-- but still held up during transport-- There printer ran out of ink and I was made to sign blank pieces of paper-- didn't like that at all-- over all the service was good

Joshua K.
Évaluation :

Le client n'a pas laissé de commentaire.

Leonard L.
Évaluation :

Le client n'a pas laissé de commentaire.

Kimberly G.
Évaluation :

Le client n'a pas laissé de commentaire.

Brett M.
Évaluation :

Awesome trailer pulled it about 750 miles and it pulled like a dream. Had new tires on it as well. Amazed I got it for 110$ one way and had 4 days to return! A+ service!

Darren D.
Évaluation :

Le client n'a pas laissé de commentaire.

michael J.
Évaluation :

Le client n'a pas laissé de commentaire.

carolyn V.
Évaluation :

We got the wrong size trailer and within a couple of minutes we switched. This was not our first rental and those rentals were just as flawless. Thank you Carolyn Van Aresdel

Lee A W.
Évaluation :

first...it's THE location for the town (though you could take it nearby); the owner is very nice; easy drop-off; no issues

daryl C.
Évaluation :

Just keep up the good service and professional

Lee W.
Évaluation :

Le client n'a pas laissé de commentaire.

Lee A W.
Évaluation :

This is THE location in Hubbard, of course - so the recommendation would be for anyone who needed this specific location; she was juggling a lot when I arrived, but she was able to make it happen quickly & with a smile - we got it done!

Cathy S.
Évaluation :

The lady was very helpful

Cathy S.
Évaluation :

The lovely lady thought it very strange that I had two different bills. She thought I had been overcharged and recommend I call and request an accounting of my charges.

Colten B.
Évaluation :

Really kind people here. The love to help out in any way.

heather S.
Évaluation :

Unreliable internet resulted in 30+ minutes of waiting on truck rental confirmation. Employee had to use her phone app to print my receipt. Uhaul then called me 4 times that day to verify if I had picked up a truck and I had to give all my info again. 5 more emails were sent from uhaul that day.

freddy A.
Évaluation :

Nothing just very good service

Timothy H.
Évaluation :

Have used this location several times and very pleased.

Randy E.
Évaluation :

Le client n'a pas laissé de commentaire.

KATHY F.
Évaluation :

Rude and charged me for the wrong size

cade H.
Évaluation :

Le client n'a pas laissé de commentaire.

Joshua K.
Évaluation :

N/A

Logan D.
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN T.
Évaluation :

Soft ware was some what uncooperative, but Carol made it work.

Bryan M.
Évaluation :

Le client n'a pas laissé de commentaire.

george C.
Évaluation :

Le client n'a pas laissé de commentaire.

Jason D.
Évaluation :

Le client n'a pas laissé de commentaire.

Zachary W.
Évaluation :

Le client n'a pas laissé de commentaire.

jerry M.
Évaluation :

Very easy transaction very helpful.

Danny B.
Évaluation :

Le client n'a pas laissé de commentaire.

paul F.
Évaluation :

Le client n'a pas laissé de commentaire.

Eldon F.
Évaluation :

The truck was not very clean in the cab or in the back.

Donell C.
Évaluation :

Dropped off after hours, no one was there.

sara M.
Évaluation :

Le client n'a pas laissé de commentaire.

aaron D.
Évaluation :

bossy bitch did not even set her feet on ground when I unload trailer yery poor so called help

PAYAL P.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert H.
Évaluation :

there was no inspection of the equipment before or after use. Of course I got the insurance so I wasn't worried, but probably should have inspected it.

CARINA G.
Évaluation :

Le client n'a pas laissé de commentaire.

Gary L.
Évaluation :

Le client n'a pas laissé de commentaire.

SHELLY T.
Évaluation :

The lady was very rude and hateful. The battery was dead on the Uhaul truck. We had to jump it off. The lady did not help. My husband did it all. I had reserved a truck to be picked up in Grosbeck and they didn't have it. So had to go out of way to get the truck. Had to jump it off twice after we got it. While it was pouring down rain.

GAYLA L.
Évaluation :

I need to be refunded for furniture pads and dolly. Manager left with out giving them to me. Otherwise truck drove great.

Kelsey F.
Évaluation :

I was very displeased that the time and location of pick up was garunteed and not held up. I had to drive an hour out of the way and the solution wasn't found until 4 hours after I planned on picking a truck up. The people I delt with were nice but the system was flawed. If I have a reservation a month in advance I think that is priority over someone who decides they want to keep the truck an extra day. I know In the past I was told I couldn't have a truck because it was reserved the next day for a time that I couldn't return it by. So there much inconsistency with the policy and is not very clear to me as a customer. I have used uhaul many times in the passed and I know I will be shopping around for other options next time I move.

ROBERT H.
Évaluation :

Le client n'a pas laissé de commentaire.

Chris L.
Évaluation :

Le client n'a pas laissé de commentaire.

ROY P.
Évaluation :

Le client n'a pas laissé de commentaire.

LOWELL D.
Évaluation :

Le client n'a pas laissé de commentaire.

michael B.
Évaluation :

The owner of the store is using uhaul as side business did not help loading equipment or check the truck for damage with us there were some scratches on the vehicle not marked would not give us stickers so we could mark them just not pleasant to deal with would have gone somewhere else if we could have

KRYSTAL S.
Évaluation :

The Dollie we got was very poor shape but!!!! The friendly service will make me come back I'll just remember to look before a grab!!

richard W.
Évaluation :

Le client n'a pas laissé de commentaire.

WILLIAM C.
Évaluation :

Le client n'a pas laissé de commentaire.

GLEN C.
Évaluation :

Le client n'a pas laissé de commentaire.

MARK S.
Évaluation :

Nothing. Knows what they are doing!!!

MARK S.
Évaluation :

Le client n'a pas laissé de commentaire.

KEN B.
Évaluation :

Good smooth experience.

MARK S.
Évaluation :

Le client n'a pas laissé de commentaire.

CAREN C.
Évaluation :

Le client n'a pas laissé de commentaire.

ROBERT M.
Évaluation :

Le client n'a pas laissé de commentaire.

MARK S.
Évaluation :

No problems here. Everything went smooth!

MARK S.
Évaluation :

Excellent service and attention!

MARK S.
Évaluation :

Very knowledgeable! Great Customer Service!

EVAN P.
Évaluation :

Le client n'a pas laissé de commentaire.

ANGELA M.
Évaluation :

Le client n'a pas laissé de commentaire.

JENNIFER O.
Évaluation :

Le client n'a pas laissé de commentaire.

MARK S.
Évaluation :

Le client n'a pas laissé de commentaire.

NANCY F.
Évaluation :

Same as above.

FRANCES M.
Évaluation :

Le client n'a pas laissé de commentaire.

JANET D.
Évaluation :

First I do NOT agree with the mileage I was charged. I also want to know why I'm being charged a late payment fee. I also don't appreciate that when my son in law, who I rented this for, showed his military id for discount, he was refused because she didn't think his id was valid. He has military disability. He certainly has a valid id as far as they are concerned.

Mark S.
Évaluation :

Le client n'a pas laissé de commentaire.

Douglas P.
Évaluation :

Le client n'a pas laissé de commentaire.

TERESA C.
Évaluation :

Be great if they opened a little earlier and not at 10am.

MARK WILLIAM R.
Évaluation :

Le client n'a pas laissé de commentaire.

KIMBERLY C.
Évaluation :

This location is always very helpful and friendly A+

MIKE C.
Évaluation :

Nobody there. Closed.

andre S.
Évaluation :

Le client n'a pas laissé de commentaire.

TRACI F.
Évaluation :

Don't flag a person over company accounts.

JACQUENETTE J.
Évaluation :

Le client n'a pas laissé de commentaire.

mark S.
Évaluation :

Le client n'a pas laissé de commentaire.

MARK S.
Évaluation :

Have more dealers like these. They are GREAT!!!!

Charles K.
Évaluation :

The lady that was at the counter was ill. She was hacking and coughing all over everything and everyone that standing near her. My wife who was there a lot longer than I was caught has now contracted the Flu from all of the coughing she was doing around us. I am not happy at all.

MARK S.
Évaluation :

Great People, an asset to Uhaul!

Mark S.
Évaluation :

Nothing

MIKE J.
Évaluation :

Carol Scott was awesome, she made the move bearable

MARK S.
Évaluation :

Le client n'a pas laissé de commentaire.

John W.
Évaluation :

most helpful in a creative situation of truck trouble and rethinking travel

JOE B.
Évaluation :

Le client n'a pas laissé de commentaire.

CHANTEL E.
Évaluation :

Le client n'a pas laissé de commentaire.

Jessie B.
Évaluation :

Le client n'a pas laissé de commentaire.

Eric A.
Évaluation :

Le client n'a pas laissé de commentaire.

PAUL S.
Évaluation :

The Hubbard, TX location gave us incorrect paperwork, tried to charge us extra for an item already included in our moving package, didn't follow Uhaul procedures on equipment inspection by having us sign off on equipment condition, didn't have the appliance dolleys needed, and had a bad attitude on top of all that.

BRITTANIA B.
Évaluation :

Le client n'a pas laissé de commentaire.

Philip W.
Évaluation :

I am disabled. I got no help to unhook the trailer. I'm very fortunate I didn't reinjure myself unhooking the trailer from my truck. Then the equipment wasn't even checked in until someone from the main office called to see if I had dropped the trailer and where. The location is a joke.

Joe B.
Évaluation :

Great people to do business with. Thanks

Thai H.
Évaluation :

Carol was very helpful and kind.

christopher M.
Évaluation :

I was suppose to pick up a uhaul in groesbeck. I had hired help to move . We drove 200 miles to p/u uhaul and the place was closed. i had a confirmation to p/u before noon. I arrived at 10:30. i sat there with guys on the clock while uhaul tried to find me another location. i then had to drive 40 miles to the nearest location available. this cost me a lot of extra time and money. i was not thrilled. hubbard tx people very nice and a pleasure to do business with.

Évaluation :

The personel was courteous & very helpful at pickup & delivery.

Non reviews have been submitted for this location.

Retour
Haut de la page