Not that the location was bad, it was just the parking lot was full of holes and it had been raining so it was quite muddy and a lot of large puddles of water. Other than that, the location was fine.PATRICK D.
Customer Reviews for Humphries Tires
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
UHAUL, YOU NEED TO GET YOUR SHIT TOGETHER!!!!!!!!! I'D RATHER NAIL MY NUTS TO A 2X4 THEN RUN THEN HAVE TO RENT A TRUCK WITH YOU AGAIN. CHANGING LOCATIONS LAST MINUTE, THEN GIVING MY 2 WEEK LONG RESERVATION TO ANOTHER CUSTOMER, THEN LET ME HOPE I CAN FIND ONE AT ANOTHER LOCATION. DO YOU LET A 3 YEAR OLD RUN YOUR COMPANY? REAL QUESTION. IF NOT, GET YOUR FUCKING HEADS OUT OF YOUR ASSHOLES.Shawn E.
Great service and efficient in getting on my way . 5 stars to Team Humphries U-HaulDwayne K.
Nice and courteous service...RALPH P.
Very quick and easy drop off even though I had another drop off location on my contract. She was very helpful in refunding the charge for the dolly I never received at the pick up location. Great place.Roy R.
Guess the location wasn't too bad. The only complaint is that the Uhauls are pretty much parked on an unpaved gravel parking, it did rain for about 3 days straight, so it was very hard to get through and around to the truck cause of it being very muddy and puddles of waters. Took us about 10 minutes just to get the truck out of the area due to the slick tires and mud.Estefanie C.
Best service everJENNIFER S.
Apparently the truck i had reserved was not returned on time. Even though the UHaul website said the business would be open at 9:00 AM no one was there and the app would not allow me to pick up the truck. it was only after I called another UHaul dealer did I find out what the problem was. The other dealer was able to help me and get me access to another truck. After that, things went smoothly. I lost about an hour negotiating all of this but in the end everything turned out well. I will use this service again when the need arises. Hopefully this was a one off problem and not normal.Teddy S.
Truck wouldn't start. Empty gas barely made to gas station. Too hard to get in contact with U-Haul to get into truck. Real confusing instructions . Will never use again or will tell everyone how awful an experience. Could not get anyone to give clear instructions. Took 3 hours to get into truck . Never againJames M.
Excellente expérienceJOHN C.
Very nice people and easy rentalDANIEL K.
Le client n'a pas laissé de commentaire.joslyn D.
Le client n'a pas laissé de commentaire.Ian S.
Le client n'a pas laissé de commentaire.Amanda L.
I couldn't ask for better service from beginning to end. Excellent customer care.jomathan H.
Le client n'a pas laissé de commentaire.Mary R.
Excellent they saw me pull up with the trailer and were outside and directing me where to drop the trailer before i came to a stop in the lot help disconnect the trailer and had me on my way in no time!JEFFERY G.
Le client n'a pas laissé de commentaire.Floyd S.
Everything worked out perfect. Loved that I could drop off after hours.Richard T.
Le client n'a pas laissé de commentaire.JOSEPHINA J.
No they were closed on the Saturday that I picked up unit. So I couldn't resolve the issue that they didn't put a utility dolly in truck. Also they didn't try and contact me until after 5pm Friday to tell me they didn't have the 20ft truck that I requested. When I called the number that was in their email. It said the mailbox wasn't setup. It took me an hour and a half on the phone to U-haul to get the paperwork corrected. It had me dropping off the truck in Pennsylvania not 100 miles down the road in Texas. The phone operator implied that I should have filled the request form out correctly. The form i signed off on was correct. Even though I reserved the 20ft truck a week before. They only had a 15ft truck there for me. I had to leave some of my things behind. The truck I picked up ran fine and had no issues.Bruce R.
Le client n'a pas laissé de commentaire.LEONARD H.
Le client n'a pas laissé de commentaire.Russell S.
Le client n'a pas laissé de commentaire.William S.
Everyone was super helpful. The sweet woman who helped me set this up was wonderful. She took the time to answer any questions I had. I would highly recommend this location for not only Uhaul rentals, but for vehicle stuff as well. Everyone at this location is exceptional.Amanda L.
Le client n'a pas laissé de commentaire.martha S.
Le client n'a pas laissé de commentaire.DOUGLAS K.
Everyone was very helpful and friendly.Peyton D.
Le client n'a pas laissé de commentaire.Tammy H.