Évaluations des clients Hunsaker Oil

Dirty and full of flies, old man sitting on chair killing flies with a fly swatter and coughing non stop and no mask,

Uhaul need to work on its calling center, very poor.

Used after hours drop off and they emailed me a receipt first thing in the morning after they checked the trailer back in. Didn't have to interact with anyone, but they seem to have good customer service based on sending me a receipt.

The location was an old gas station with a messy interior and two dogs that run all over the place and one even gets up on the counter where customers sign the paperwork. The employee was professional and helpful, it was just the building that was the problem.

Drop off was quick and easy.

Aime was very helpful, efficient, informative, and provided several options for us to customize to our current needs. The equipment worked great and was clean. Thank you!!

20$ after hour charge was not explained after handing keys to owner @ 4:02 pm

They evidently can't see a 20' truck or 2 dollies in it. Some how they checked in the 12 ft trailer attached to it and the 18 blankets beside the dollies.

Due to the ridiculous COVID-19 hysteria, we couldn't fine anyone to unload. Had to wait about extra day to unload, and they were understanding.

I was towing a small Honda Insight that sits so low to the ground that I ripped off the heat shield and some other underbelly shield when loading the car. There aren't a lot of Honda Insights out there, but the personnel might be aware that that could be a problem for the next driver. My car is old with numerous problems (one of which is the heat shield was already zip-tied together) so I'm not complaining, but just for your folks to be aware for the next person driving a low-to-the-ground car.

Very friendly service!

The lady owner was more than helpful. Thank your

The folks there are very friendly and go out of their way to make the process easy. They are doing a good job.

The internet check in for pickup did not go smoothly. We had to have the person in charge come to the location to help us and she was not friendly and made us feel like we didn't do something right when in fact it was her mistake. We never received an apology or anything. It was frustrating! But the truck was well maintained and suited its purpose for our move.

This location( Lyle , WA was friendly and helpful. Our original booking of truck in Rufus, OREGON was absolutely horrible.They did not have the truck when we went to go pick up and the absolute worse service and organization.

Check in was easy and really fast.

parking was on a lot that was also scrapping vehicles and not marked as a uhal lot

I had reserved to use app. It did not work, location closed. Luckily someone showed up and finalized reservation old fashion way. The 2 dz. blankets i requested were not in truck. If the app had worked i would not have had them. I will not use the app ever and will not use Hunsaker oil.

Returned unit at 3:10 pm a day early and was told I was to be charged a late fee because the attendant had left the facility at 3 pm. Also the unit was returned clean and they wanted to bill me because they swept it out. It seemed unprofessional and in business like on both counts.

The truck had under a tank of fuel and they didn't check for damage on the truck before I left so I didn't get blamed for it. Lucky for me where I dropped it off they knew that it was damage from someone else because of stickers placed on it.

Tank was half full and the interior was extremely dusty

Went out of their way to accommodate my schedule so I could pick up a trailer outside of usual business hours.

So helpful!!

Super convenient for my drop off. It was great to drop my car and trailer there on the way to unload my truck. Personnel were super nice and helpful!

I was greeted with a friendly face onm a slow Sunday morning by a very nice older gentleman. He was very helpful in my rental return process.

Very friendly people here. In and out in no time at all.

Amy is the best!

When quoting a price, they should stick with their promise. Overpriced and not very helpful.

Very nice, and efficient.

We were kind of hoping the blankets would be part of the deal but they weren't. Bummer . . . .

It was dark when I arrived at Hunsaker Oil in Lyle, WA as opposed to when I arrived earlier in Hood River, OR. Hunsaker was closed, so I didn't see anyone. I detached the trailer myself. Not a pleasant experience for a 75 year old man.

Lot was difficult to drop off cargo trailer...no explanation as to procedure to drop off...was not informed of drop off location until time of drop off...inconvenient location...unsafe lot

Attendant was very professional and ascertive. We only had to spend a few minutes getting checked in and on the road.

Amy was so very helpful. Thank you

The u-haul online system had some serious issues.

Excellent service!

Good job

The best part of this experience was the very friendly and helpful and informed people who helped me thru this process; from the nice lady who greeted me and gave me my final receipt, to the gentleman who disconnected my trailer and was friendly and polite. They made it easy. Thank you! I will always use U-haul. George Axford.

Would appreciate an adjustment on my invoice. I was charged for a dolly that was not provided. Total credit due to my account is $14.00. Thank you. Ken Morrison

Amy was very friendly and helpful.

Best rental experience ever. Thanks.

passenger side mirror did not stay in place

Drop-off location was good.

Great, highly responsive customer service.