Customer Reviews for Huntsville Lock Storage NW LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Huntsville Lock Storage NW LLC

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Charlotte R.
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Customer did not leave a comment.

darrell C.
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Lewis B.
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Patricia R.
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This is the person who set us up with a second separate rental 25 miles away from this location. we ended up wasting two hours or more trying to pick up both items. They couldn’t give us directions to their location, and then after picking up a rental called us to tell us that they were concerned that they didn’t set it up right and could we come back . Yea...scary and not helpful at all!!

melissa C.
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Customer did not leave a comment.

Blaine L.
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Our truck was not properly loaded with the equipment we had ordered and since it is just a pick up location, we had to travel to two different locations to pick up the items that were missing which put us very behind schedule. It was incredibly frustrating.

mel H.
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David T.
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charlie F.
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The girl who help us was so sweet and helpful.

HERMAN RAE T.
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I loved this place. The woman who helped me was so kind and made renting so much easier

Eric O.
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I was told the owner would be on site to give me a key but could not get ahold of him for over an hour and half went to a different uhaul and they had to assist me with the process. Tried to call uhaul for 2 hrs could not get through. Nightmare.

Christopher N.
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Customer did not leave a comment.

Sam H.
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The manager/ lady working that day was very professional, pleasant, down to earth. She did a great job showing how the equipments work

tabitha H.
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The customer service rep was prompt, nice and very helpful.

Kristian B.
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The representative was friendly and knowledgeable. She helped me out a lot! I would definitely recommend this location.

james D.
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Customer service was extremely helpful and answered all of our questions! Even went as far as to search nearby drop off location to try and save us money! I would recommend anyone renting a U-haul or in need of a storage building in the Huntsville Alabama area to go to Huntsville Lock Storage they are wonderful people

monica W.
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It was in a location behind a carwash with no one present and no visible signs. I was very worried about just leaving it behind a carwash.

No reviews have been submitted for this location.

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