Évaluations des clients Hwy 6 Chevron

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Hwy 6 Chevron

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Gene P. le

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Le client n'a pas laissé de commentaire.

Edward T. le

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Le client n'a pas laissé de commentaire.

Susan O. le

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Le client n'a pas laissé de commentaire.

Chris H. le

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For the most part the trailer was well maintained. However, I noticed on one of the wheels that lug nuts were totally rusted to the rim. Good thing I didn't get a flat. Don't know how I would have been able to change it. I also noticed that the nut on the tightening wheel was pretty rusty as well. Made me wonder how long it had been sitting out there in the rain. Other than that, everything was fine.

Jeff P. le

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the online check in is full of too many wants as in taking pictures and uploaded them. After you parked and locked up then having go back to do this. Also what would you have been able to do if didn't have a camera with you that worked on phone? Not a big fan this feature.

Rosemary M. le

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Fire the employee's! Worse experience of my life. Went in to return furniture pads and I hear be with you in a minute doll. I wait 5 minutes and rang the bell sitting on the counter I hear I said I'd be with you in a minute doll I'm only one person so I wait another 5 minutes and rang the bell again and got the same response from her and this went on for another 10 minutes. She then went and got someone to help but he didn't help me he helped another customer that just came the door. I waited another 10 minutes and she comes over to the counter where they do the U-Haul business and tells me it's going to be another few minutes because she's only one person. I informed her that I'd already waited a half hour for something that would have taken her 5 minutes to take care and that she gave the worse customer service of anyone I'd ever dealt with and I don't like being called doll. Would I recommend this location to anyone? Hell NO!

Connie R. le

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Le client n'a pas laissé de commentaire.

James H. le

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The damage has been done, no idea what yoy can do for me.

Kevin B. le

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Hello-- I'm emailing re: a billing error... We were assessed a $6.08 mileage excess fee for going 14 miles over the original limit made at reservation. However, because my location (Lake Oswego, OR) did not have the correct size truck, I had to drive up to Beaverton OR which resulted in extra miles above the initial estimate. The Beaverton franchise was kind enough to offer 20 extra miles at no charge (listed in my copy of the contract) so my total mileage allowance should have been 111.0 + 20.0 = 131 miles. Moreover, when I went to turn in my vehicle last night (5:20 PM), I was told there was no one to process my return (manager). The employee on shift spoke little English just saying "manager not here, tomorrow..." As a result, there was no inspection of the vehicle upon return for damage, cleanliness, etc plus I had to leave all of my paperwork behind. Fortunately, it doesn't appear that I was assessed any additional fees but this is a major weakness in your process/system as: (1) someone could have damaged the vehicle after it was return; (2) someone could have accessed the cargo bay which didn't have a lock (cab was locked); (3) I have no opportunity to dispute charges before being charged; (4) I chose this location because it said it was open until at least 6PM (if not 8 PM as I recall). While the dollar amount in question is not substantial, it's a matter of principle of being charged without prior consent/discussion plus the risk I was placed in for turning it in without inspection.

Brian L. le

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The customer service agent took 30 minutes to get the paperwork right for the rental and the correct price. She was very dude and aggressive about her being correct on price. It was charging me double. When I returned the truck it said i was late and tried charging my credit card instead if cash the double amount once again. Same lady, rude as all get out, cussing nasty nasty stuff in front of my 3 yesr old. It was really a nightmare of an experience. Her bosses were no help but sure eyed my wife like she was candy. I had to waste so much of the gas and miles to get to this location, 15 of my 30 miles were travel from Centralia to this location. $20 i. Refueling costs. I am super disappointed in this place and will be letting orhers know our experience.

MONIQUE M. le

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Easy pick up, easy return

colton S. le

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Le client n'a pas laissé de commentaire.

Thomas N. le

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Le client n'a pas laissé de commentaire.

Thomas L. le

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Le client n'a pas laissé de commentaire.

Donna H. le

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Nice staff but a bit of a language barrier and was signed up for a service I did not want. But when I called the staff was wonderful and help resolve everything.

MARGARITO G. le

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Le client n'a pas laissé de commentaire.

Randy A. le

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Le client n'a pas laissé de commentaire.

Paul B. le

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Le client n'a pas laissé de commentaire.

Michelle G. le

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We returned our vehicle within our time, had to wait for service to get gas to top it off, then wait to return the key to the owner/manager. We asked if they had a mop to clean up water from the rain, no, wouldn't lend us one. We tried to rent another truck from them and we're told no because they didn't know how to do it. Now I'm being charged an extra day price for truck and insurance.

David A. le

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Le client n'a pas laissé de commentaire.

Thomas H. le

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Le client n'a pas laissé de commentaire.

mitchell C. le

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Charged me for three days when it should have only done one

RUSSELL A. le

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Le client n'a pas laissé de commentaire.

WILLIAM R. le

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Make sure that you LISTEN and follow through with directionbs from the home office. They told you NOT to charge me for the third day i was stucvk in mud but you charged me anyway. And NOW i have to wait who KNOWS how long for some "dispute" to be resolved even though you all KNOW I wadnt supposed to be chatged for third day.

Ryan E. le

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Employee seemed very confused on the process and I had to go behind the counter and assist him on the Uhaul computer to complete the pick up process.