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I didn't receive the utility dolly or pads as ordered. Inside had some trash in the cup holders. This is NOT a good location store to pickup a truck through the app. The trucks are in the back in mud due to the inclement weather. The store owner had to backup the truck for me into a street.
Awful uhaul drop off location, the spot was almost impossible yo drop off the trailer and we were charged an extra fee even though we called ahead of time to make sure we could drop off the trailer in the right spot and the owner of the building tagged on a separate fee. I will never rent with uhaul ever again.
Dropped off truck after hours, but it seemed fine.
Professional and efficient. Highly recommended
Went further away from my home to pick up a u-haul when there were at least 2 location that were closer. Store manager was late and didn't check in customer that had a arrived early or on time. Check in his friends first. Very poor customer service and too long to check out.
There was no worker at location had to leave a note to return the truck...
Very helpful and friendly.
Took this one by surprise but was great and know the meaning of customer service
Highway 80 Automotive exemplifies the high standard of customer service one would expect from a world class operation. I highly recommend them to anyone looking for your services.
It was fabulous, all around. The first location didn't have any trailers and set us up with a new phone number and everyone couldn't have been more helpful. The rental location was excellent and went above and beyond in customer service. We rent often from U Haul and your customer service is absolutely amazing. !!!!
Excellent customer service...would use again.
I was very pleased with my service
AWESOME service!!
Sign needs to be more visible at night. Thank you.
The location didn't look so hot but the service and the rental were superb. Will go there again when I need a Uhaul rental!
the price was too high to move us from texas to tenneessee it cost almost 1500.00 and we where under mileage and the truck was cleaner than when we picked it up
This was the 3rd truck in a week! They were so kind and helpful each time! You Grand Saline dealer could teach Uhaul! :)
Nothing! Very friendly and so helpful! Great location!
Nothing at this location!! The Mineola,Texas location is a different story. If you want to know more you can call me, leave me your name and number and I will gladly call you back!!!! Thank you.
A spare tire would be nice
Service was fast and efficient, service rep was very helpful and friendly. Good rental experience.
Truck was left dirty. And parked in ant bed. And gas mileage was not correct
We had experienced a tornado. It was after 4 on a Sunday and desperately needed a way to move personal belongings to a safe, dry location. The office was closed, however, I called the number on the door and the owner came up and met me to rent me a truck. He was awesome and greatly appreciated! Thank you!
Great, as usual.
Very pleasant people and a nicely room business
Can't think of a thing, a great rental experience.
Friendly. Helpful. Easy to work with. For a small operation it had exactly what I needed. Would work with this location again
Make sure all trucks are services
Grand Saline: The truck was filthy, gas was empty and to wait a long time for them to go get gas, charged me for a dolley but didn't put it in the truck (picked it up after we loaded Truck so we would have it to unload). Flip side, they went to Van and picked up the truck for me.
