Nothing the rental person she was great. She worked hard to ensure I got on the road safely with the truck and car on the tow dolly.AMY B.
Customer Reviews for Hwy Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Mc Allen, TX 78501
(23rd Street and Vine Avenue)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h pm
- Sam - dim : 9h am à 2h30 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.NANCY R.
Le client n'a pas laissé de commentaire.CODY E.
Parking was not adequate for large trucks. I had to park in grass next to place otherwise wouldn't have had a place to park. Still nice looking place thoughJoseph B.
The phone app didn't work with pics but did find a work around with websiteJoseph B.
I reserved my uhaul to be picked up at a different location closer to my home and to pickup at 7:30 am. You moved my pickup location and the store didn't open till 8:30. ðŸ˜© when you live in the RGV you want to start work early or die from the heat! That hour makes a lot of difference!KATHY T.
It was alright not high expectations. But, EVERY time I call to make a reservation they want to send me somewhere far from where Im going. I have to physically go to the Uhaul retailers to really see if the have trucks available or not. This time they wanted to send me almost 30 min away I said no, then I went personally tona near Uhaul and got what I was looking for. This has happened plenty of times.Pierre S.
Le client n'a pas laissé de commentaire.Hilda L.
Nothing you guys were great!Carl H.
Le client n'a pas laissé de commentaire.Chadwick D.
My only complaint is my radio didn't work most of the time... it would randomly go from the FM station to AM station and then randomly turn off, made for a very long trip from Texas to Indiana.DAWN G.
Awesome customer service at this location!!!!Zenaida E.
Le client n'a pas laissé de commentaire.Rogelio P.
Le client n'a pas laissé de commentaire.Roy E.
Sales people were exceptional and helpful. Pleasant experiencePAT D.
Very friendly staffJOSE A.
No improvement necessary, excellent people very CurtÃs, excellent trailers, where can I buy oneVICTOR G.
Le client n'a pas laissé de commentaire.Eduardo M.
Le client n'a pas laissé de commentaire.EUI K.
Keep up the great work!Enrique G.
The staff/personnel gave awesome advice! They made the entire process easy and convenient.JARRAD M.
Being that three (3) women showing up to get a auto transport attached to our u-haul, I was rudely told they don't help with attaching the auto transport to the u-haul, I was laughed at, from my later understanding the employee at this location connected the truck wrong. We were having trouble with the truck. That's another reason I wanted to leave the RGV area seems everyone there hate they job and have TERRIBLE CUSTOMER SERVICE. JUST rude and disrespectful ass hell for no reason. Going in and hearing how one of the employees treating another employee poorly smmfh I asked "IS SHE NEW" RUDE EMPLOYEE " NO" SMH just being uglier then needed.MICHELLE G.
Great servicezenaida E.
Everything was fine. Maybe a larger facility? The Staff does well with what they have.KEVIN H.
Le client n'a pas laissé de commentaire.JEREMIAH H.
Le client n'a pas laissé de commentaire.Esteban D.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Le client n'a pas laissé de commentaire.EFRAIN S.
Le client n'a pas laissé de commentaire.Alexandra A.
Le client n'a pas laissé de commentaire.JESUS B.
Le client n'a pas laissé de commentaire.Ricardo G.
Le client n'a pas laissé de commentaire.JOSE M.
Le client n'a pas laissé de commentaire.Israel C.
Le client n'a pas laissé de commentaire.ANGEL G.
The application is useless.GUILLERMO G.
Le client n'a pas laissé de commentaire.Brittany S.
The trailer had a very low tire on the right rear. I contacted road service thru the Internet that I was told would provide immediate service and keep me informed of the progress. I did not get any updates from them. Only after repeated chat visits did things start moving. It took 4 hours to get a tire changed which I think is not acceptable. The young man that was sent out was very nice and said he had just received the call.Larry P.
Le client n'a pas laissé de commentaire.SALATHIEL L.
Le client n'a pas laissé de commentaire.roberto H.
Le client n'a pas laissé de commentaire.DIMITRI G.
Thigh turns to park trucksRafael M.
The truck was not very well cleaned, but it was well maintained and worked just fine.SAMUEL P.
Le client n'a pas laissé de commentaire.ORLANDO A.
Truck was clean but truck bay door was defective. After opening twice broke and would not go down.Ruben V.
Excellent service and the personnel very professional and friendlyERICK B.
Friendly staff!Jesus B.
Le client n'a pas laissé de commentaire.PHILLIP W.
Good customer service Friendly staffAURELIANO V.
Nothing to add. Everything was great.MANUEL O.
Nice staffLarry O.
Very friendly staff. Convenient location.Maria G R.
Le client n'a pas laissé de commentaire.Jason S.
Le client n'a pas laissé de commentaire.JORGE G.
Nothing great service thanks Gwen for all you're help you're awesomePRISCILLA B.
Le client n'a pas laissé de commentaire.Edwin P.
Le client n'a pas laissé de commentaire.FRANCISCO V.
Le client n'a pas laissé de commentaire.Adelaido E.
Le client n'a pas laissé de commentaire.ESTEBAN A.
100 % Satisfied!MICHAEL D.
Please make sure charging ports if I was in a long trip I wouldn't have no where to keep my phone charged. Also the vehicle steering wheel was real lose hard to keep vehicle steadyLUIS G.
Le client n'a pas laissé de commentaire.Richard A.
Le client n'a pas laissé de commentaire.SAUL A.
Le client n'a pas laissé de commentaire.LUIS R.
Le client n'a pas laissé de commentaire.Jesus G.
Vanessa and John were excellent. They explained everything to me about the rental and the return process.OLGA M.
Le client n'a pas laissé de commentaire.MARTIN M.
Good selection of inventoryGUSTAVO G.
EXCELLENT WORKJUAN G.
The lady was very friendly.FREDERICK R.
Great service fast and courteousCHRISTOPHER L.
Le client n'a pas laissé de commentaire.Martin M.
Le client n'a pas laissé de commentaire.DALIA GARZA V.
When not asking for blankets and/or dolly, don't put them in the truck. It eats up space that was needed and couldn't move it or would have been charged for the assumption of using it.Paul R.
Nothing, staff was very courteous and professional and knowledgeable. Don't change anythingleo C.
Le client n'a pas laissé de commentaire.ENRIQUE M.
Vanessa did a great job, it was raining outside and she made every effort to help me get going and went above and beyond . Awesome service .Daniel C.
Loved the ability to drop off and use my phone to do the drop off process. Very easy to do and convenient.Benjamin S.
Wash the windowsMaria G.
Great staff!!ZENAIDA E.
This place went above and beyond in helping us get our UHaul trailer for our move. Zenaida and Gwen were awesome and very good at what they do! We appreciate you staying past closing and taking care of us so we could hit the road. Highly recommend this facility! Thanks you ladies were awesome!Joseph S.
False advertisement on the 19,95 $ truck. I rented it for 6 hours and refilled the gas when i turned in the truck, a couple days later i find the total charge with all the fees came out to almost 60 $!VIOLETA C.
Todo muy bien estoy satisfecha con su servicio graciasCRISTINA G.
Hello, This truck was harsh to ride and super thirsty but I think that's how all of the utility trucks are. thanksGABRIEL M.
Fast rental process & great customer service!!!REYNOL G.
Hard time was given twice because I didn't have actual license due to pandamic but did have temporary idMARIO C.
Le client n'a pas laissé de commentaire.AMANDA T.
The young lady where I dropped the trailer off is an excellent example of how all your employees should conduct themselves. She was friendly, professional, helpful and answered all my questions with patience and poise. Please give her a raise. I apologize for not recalling her name. It is because of her the next time I need a Uhaul, I will go to that location.THOMAS R.
Sanitize the vehicles inside to smell clean.JESUS G.
Le client n'a pas laissé de commentaire.Khaimouk Z.
The vehicle needs maintenance. Ac was going in and out. Gas tank had excessive pressure. Failed to start once.Rolando G.
Clean and maintain the uhal. The alignment was off, check engine light came on And it was all torn and beat up at the dashLeticia T.
I accidentally topped off the gas tank. After letting the manager know, she did not reimburse me the difference, which was about 30,00 $.OMAR C.
Please PLEASE improve your App. I was standing out there in the cold for 45 minutes because the app wouldn't move passed taking a photo of your I.D. All my permissions were on. Thank God that one if your agents told me to use the mobile site instead. After that, everything was smooth and convenient. 9 out of 10 rating from me.ANGEL J.
Le client n'a pas laissé de commentaire.DAVID R.
Excellent service, thank you.ANA F.
Le client n'a pas laissé de commentaire.ISABEL P.
Le client n'a pas laissé de commentaire.Rubi C.