Quick and easy. Not a Uhaul specific location, but an employee ran out to help as soon as we arrived. Thankfully, because the Uhaul App is awful.KYLEWILLIAM R.
Customer Reviews for In & Out Market
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Ashburn, VA 20147
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 7h am à 8h pm
- Sam - dim : 8h am à 8h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MICHAELRAYMOND B.
Le client n'a pas laissé de commentaire.FARSHID N.
There is NO service at this location. The attendant at the mini mart does NOT help with the hitch hookup at all. If you plan to rent a trailer, best to have someone with you to help hitch and un-hitch the trailer. My husband has a bad back and the clerk declined to help him.JUANC V.
Le client n'a pas laissé de commentaire.WALTERMANUEL R.
Perhaps physically inspect the trucks and consider wiping down the inside. There was trash left in the truck we rented and the windshield was pretty dirty. But the upholstery was in good shape, we appreciated having two USB ports for phones and my husband said it handled pretty well.Michelle P.
All was perfect, fast, easy, very straightforward process!Aleksey W.
Vendor location was cramped and very busy. Did not go into the office. Staff was in the drop off area.VICKIE H.
Le client n'a pas laissé de commentaire.Jonathan H.
Great costumer service. Super simple and easy with the mobile pickup.Calvin J.
Le client n'a pas laissé de commentaire.Nancy P.
Le client n'a pas laissé de commentaire.Hugh H.
Terrific place to rent a U-Haul truck. I needed a truck for 2 hours and the In & Out Market hooked me up with a clean and well maintained truck, which I really appreciated. I'd recommend In & Market U-Haul rental to anyone. Merci.WILLIAMWILSON A.
they charged me for an extra day and they used the card on file. That is a breach of my confidentiality. This is bullshit!Rene L.
Le client n'a pas laissé de commentaire.NICHOLE K.
Le client n'a pas laissé de commentaire.Mark H.
Le client n'a pas laissé de commentaire.SARAVANAN T.
Le client n'a pas laissé de commentaire.Gary L.
Excellent customer service!DIANEMARIE K.
Le client n'a pas laissé de commentaire.CHRISTOPHERADAM L.
Le client n'a pas laissé de commentaire.Roberta C.
In & Out Market went above and beyond to ensure I had a great customer experience. My third rental there this year.ROBERTPRESTON N.
I need a cargo van for one hours from 7:30 PM to 8:30PM, but the location closed at 8PM. So, I have talked to the person over the phone and specifically asked 2 times that I can return the vehicle off hours and drop the key. The person assured me it will be fine, and I will just be charged 19,95 $ for hourly rate. When I was renting it onsite, right after he charged my credit card that same person who I talked to on phone told me "By the way, my dad may charge you extra 19,95 $ tomorrow since you are not returning before our close day today". I reminded him that you assured my twice on the phone that I will not be charged extra and I can use the off hours drop off, so the said "again" that it will be fine and he will let his "dad" know about this. Next morning, of course - "the dad" charged me extra fee - these guys are lying to the customers to make few extra dollars, blunt lies. Next time I will go to other home improvement stores for a quick truck rental, not U-haul PLEASE DO NOT GO THIS LOCATION AND MAKING BAD NAME FOR U-HAUL.YOUSUFABDULLAH K.
On site employee was wonderful and helpful.JACLYNLISA N.
Le client n'a pas laissé de commentaire.HIEUTRI L.
The truck was filthy. The online check out did not work and I had to go inside. If they had not been open that would have prevented me from picking up my truck. Fix the mobile app.JOSEPHMICHAEL N.
Le client n'a pas laissé de commentaire.THOMAS S.
Get a separate check-in desk for rentals.CHARLESNORMAN P.
Quick and easy drop off.PATRICKNICHOLAS G.
Le client n'a pas laissé de commentaire.SABRIZ N.
Le client n'a pas laissé de commentaire.arun V.
Allow the app to work on my phone and on the apparatus at the shop. I had to log off. The instructions saiud I could pick up vehicle without assistance, but the guy at the location said I had to come in to get the keys and sign things. THere were other people doing their rental. Took time I didn't expect.EDWARDJOSEPH G.
Nice owner!! Easy to pick up and drop off!! Helpful fast and experienced team !! Thanks keep your team growth energyROBERT A.
Le client n'a pas laissé de commentaire.STEPHENRUSSELL K.
Employee working was great and super helpful. Got us checked out quick and efficiently.Jillian C.
Le client n'a pas laissé de commentaire.CYNTHIA H.
Very easy and quick drop-off. Thank you!MYRONJERMELL B.
Le client n'a pas laissé de commentaire.SRINIVASA PHANI M.
I appreciate the assistance hooking up the trailer.Dan A.
Le client n'a pas laissé de commentaire.PAVAN K.
2 of 3 employees I interacted with at location were very good, one may have been owner/manager. A third person did not know about rentals and did not seem well trained on UHAUL process which added hour to checking out vehicle. Otherwise all was fine.Mark L.
Le client n'a pas laissé de commentaire.STANLEYLAWERY C.
Le client n'a pas laissé de commentaire.THOMASEDWARD M.
Le client n'a pas laissé de commentaire.ANDREI R.
Have the equipment on site, rather than in a distant church parking lot.ANDRESHINN P.
The truck had water in the door pulls; unpleasant surprise when you begin your move. Someone probably left the windows open ... Also, UHAULs pricing is not transparent. My receipt is double what I was quoted. It may fix itself once it clears but not a good feeling as I wait.AYAZALTAF M.
I had 2 contracts one for a truck and one for furniture pads that I had to pick up at second location. Attendant told me he would close everything but never closed the second contract.....I had to call the next day to get it done.Peter F.
Le client n'a pas laissé de commentaire.COLTONJAMES D.
Trailer was parked in the weeds. Someone had parked their car right next to the front of the trailer making it very hard to get it out without hitting the car. Only had 6 blankets, but told me they were 12. I had originally reserved 24. I was charged for 12 though. 800 number did not work when I was reserving my trailer. I wanted to extend my rental by one day. Was on hold for like 10 minutes, then disconnected three times in a row. Plus the recording kept telling me I could go online and make that change. I went online and couldn't find that option anywhere.DAVID P.
Offer longer rental times because situations to come upDONALDLEE B.
Le client n'a pas laissé de commentaire.Jasmine F.
The person was courteous, friendly, and very informative.Clifford R.
Le client n'a pas laissé de commentaire.NITIN G.
Le client n'a pas laissé de commentaire.ANDREWRICHARD R.
Le client n'a pas laissé de commentaire.RONALD R.
Le client n'a pas laissé de commentaire.WAYNE T.
Le client n'a pas laissé de commentaire.Richard M.
There is only one guy in the store. The U Haul task seem to be the last thing on his to do list. I waited 15 min past the time I was scheduled for pick up. He kept taking customer buying items over preparing the trucks.SERGIOANDRES L.
Le client n'a pas laissé de commentaire.JOELBRIAN G.
they overcharged me for mileage and a hand trunk i didnt useAlan J.
Le client n'a pas laissé de commentaire.George H.
Le client n'a pas laissé de commentaire.Charles P.
Good serviceARONROBERT C.
Le client n'a pas laissé de commentaire.SYLVESTER GIDDON O.
Le client n'a pas laissé de commentaire.KEVINDEWAYNE J.
Le client n'a pas laissé de commentaire.MAZENSAID S.
Le client n'a pas laissé de commentaire.DOMENICA P.
Le client n'a pas laissé de commentaire.DAVIDANTHONY K.
Le client n'a pas laissé de commentaire.MARIANNEJ K.
Le client n'a pas laissé de commentaire.Douglas M.
Owner/operator of location was friendly and efficient. Made pickup and dropoff easy. Will definitely use again & recommend.Roger S.
Good service!! Helpful I like the storeJAGJEET S.
very pleasant and efficient service!JAY M.
Le client n'a pas laissé de commentaire.Varun B.
Good serviceANNETTE S.
Le client n'a pas laissé de commentaire.WADE GARRETT N.
Le client n'a pas laissé de commentaire.KRISTANICOLE C.
Le client n'a pas laissé de commentaire.RAM BABU T.
The store clerk didn't speak much English so the line was backing up because customers were asking questions and the gentleman wasn't able to answer them very well. My husband ended up entering in info on the computer for the clerk, even though we had already reserved the truck online. The truck was clean and operated properly.Sheila J.
Expected service!! Like it nice people!! HelpfulRYANDOUGLAS G.
Le client n'a pas laissé de commentaire.rapini R.
Le client n'a pas laissé de commentaire.Timothy F.
This is to expensive for 15 miles 100 $charge not goodSAMANTHREDDY K.
Le client n'a pas laissé de commentaire.SURESH S.
Le client n'a pas laissé de commentaire.GEORGE B.
Le client n'a pas laissé de commentaire.ROBERT F.
Good costumer serviceAMMARYOUSUF A.
Le client n'a pas laissé de commentaire.Sandor R.
The truck was parked so tight couldn't verify damages at self check in then the locking hatch was not opening so I couldn't move anything aside to the day before I went to a uhaul in Ashburn va and was told I couldn't rent because the system is down was told wait around I did 45 min late I'm told sorry we are still down. So two days of my weekend move wasted. And lost money I haven't had a call back about a refund after calling in with this companyLina E.
Le client n'a pas laissé de commentaire.JAMESJOSEPH C.
Le client n'a pas laissé de commentaire.MARCELLUSHAY J.
easiest transaction I have ever had - truck was clean - easy in and outKathleen H.
I have sent customers to this location.THOMASGLENN H.
ExcellentVENKATA SATYARAG D.
the truck I was given smelled of smoke had to open it up for a while to get rid of itSANKRUSH Y.
Le client n'a pas laissé de commentaire.Jeffrey S.
Good job keep it upRICHARDCUONG V.
Nice people!! Good location!! Excellent service., always I use this locationMAXJAMES D.
Le client n'a pas laissé de commentaire.Tom M.