Le client n'a pas laissé de commentaire.shawn G.
Customer Reviews for Ice Box 4482
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Rosenberg, TX 77471
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 9h pm
- Dim : 10h am à 7h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Syed U.
Le client n'a pas laissé de commentaire.Faruk K.
Awesome fast dependable we're very plz attendance lady very nice curtteius to us we'll come back and get my truck from them thank uROSE H.
The Service Person at this location was very uncooperative. I had to call the Regional Manager from U-Haul to call and speak with the customer service person direct. After the Regional Manger spoke with the Customer Service Person she then released the Truck to us. We were told we could pick up the Truck anytime before the pick-up time, The Customer Service person informed us we would have to come back and pick up at our designated time slot, even though their were plenty of trucks on the lot. We had to make two trips to this location.HORATIO R.
Le client n'a pas laissé de commentaire.ADELA B.
I never rented a UhaulBrandon W.
They weren't open on time and when we called they said their car broke down and it would be at least 30 minutes. We were in a hurry and this was a big delay for usMichael W.
Le client n'a pas laissé de commentaire.DIANNA R.
Would have been nice to have a full tank instead of a quarter full.Terry W.
Le client n'a pas laissé de commentaire.GWEN F.
Uhaul did not have fuel so I had to add fuel. After return I was told I need to put gas or be charhed $200. I left fuel exactly how it was upon rental which was around 1/4 of tank. I will never rent from this llace againGabriel L.
Keep on keeping on and doing what you're doing. The experience was great!Robert M.
Quick and easy. Great price!!!DONALD C.
The person was distracted and very confusing. I was told to just leave the truck and leave the key in the ignition and they would take care of it. Instead I checked the truck in online. Hopefully all went well from there!LOGAN S.
If I ever have to move again are a friends are moving I know exactly where to send them I just loved there service thank y'all again ðŸ’žmisty E.
Le client n'a pas laissé de commentaire.Josue V.
Le client n'a pas laissé de commentaire.PAMELA L.
Checked in online but still took almost 30 minutes to heck out as it appeared the person rechecked me in and then changed the drop off location to a place FOUR HOURS from my destination. Ordered blankets. Said they had none but I looked in a couple of the trucks that were on site and found some. No help in connecting the trailer. U-haul needs to stop using this site!Joseph B.
Stop doing business.... you're not U-Haul material.Jerry B.
No one to assist with/check hookup for safety for first time users.Debra D.
Le client n'a pas laissé de commentaire.EMMA L.
The cup holders were a bit dirty, but not bad overall. Got what I needed and came back. Not much of an inconvenience.Ellis D.
Very courteous serviceELIZABETH S.
Le client n'a pas laissé de commentaire.vicky O.
Store location did not perform a safety inspection of the equipment and did not help hook up the trailer. The electrical connection for the brake lights was not attached to the wiring harness and was not functional. This location gets horrible reviews on Google and I'm not sure why U-Haul would allow them to continue to rent equipment. Worst experience I've ever had with U-HaulNathaniel G.
Very friendly peoplepedro L.
Le client n'a pas laissé de commentaire.Zainul I.
Le client n'a pas laissé de commentaire.Jason R.
Hard to find as a uhaul drop off locationdung N.
Le client n'a pas laissé de commentaire.LINDA W.
Sent the bill to me 4 hours after I returned truck. 97 dollarsRoger F P.
Very friendly owners.Steven M.
Le client n'a pas laissé de commentaire.chad D.
Le client n'a pas laissé de commentaire.Donzetta D.
Service was great!Tyler W.
Le client n'a pas laissé de commentaire.Eli A.
Le client n'a pas laissé de commentaire.EMMANUEL O.
Le client n'a pas laissé de commentaire.SHARON G.
Trouble-free renting experience. Friendly staff and clean equipment. Highly recommend this location!JEFFREY H.
Everything was great at this locationANSEL M.
It was just Uhaul in a gas stationDEIRDRE B.
Great service. I am glad i stop by here. best customer service. The lady is very helpful and FriendlyKalpana T.
Le client n'a pas laissé de commentaire.Ulisses S.
Excellent serviceJAVIER G.
Super friendly and helpful. I needed a last minute U Haul and they made the process easy and hassle free. Would definitely use them again.ana A.
Le client n'a pas laissé de commentaire.KEENAN L.
Inspect the vehicle turned inIsmael E.
Fuel gauge is not work correctly in vehicle I put too much fuel in due to this you do not get a refund if you overfill the vehicle advised renting from budget or Penske for better service. Location also has no fuelWALTER R.
U-Haul customer service is terrible!!! I waited on hold for twenty five mins. The counter could not help me. Terrible experience.Ashley B.
Le client n'a pas laissé de commentaire.DALE B.
Le client n'a pas laissé de commentaire.MARIA A.
Le client n'a pas laissé de commentaire.Stephen J.
Store owner was rude and was trying to charge for a dolly !!Lester L.
They do Absolutely nothing but give you a key.Lee A.
The drop off location was a mess and no attendant was present. I would not refer anyone to this location.MICHAEL DEAN W.
Le client n'a pas laissé de commentaire.CHUKWUMA U.
Le client n'a pas laissé de commentaire.Robert O.
Le client n'a pas laissé de commentaire.Raym ond S.
Le client n'a pas laissé de commentaire.Courtenay D.
I got OVER CHARGED, I hope y'all FIX IT......... Never using UHAL AGAIN !!!!!!!! Shearle Brown 4406 Olive Field Ct Richmond, Tx 77469 713-447-9487shearle B.
Not a thingWarren M.
Le client n'a pas laissé de commentaire.Laura S.
Unmanned drop off. No gas at the gas pumps. The place is deserted...William S.
This location very bad service.Hieu L.
Le client n'a pas laissé de commentaire.diane V.
Operator didn't know how much gas was in the truck, didn't know if it was clean. I prepaid and on the pickup date there was a mysterious charge of $46 extra that I had to pay before I could have the truck. Funny, it was the same amount he wanted to charge me the day before to pick it up early. Didn't want it early but still got charged. We'll see if I get that money back or if I use a different company when I complete my move in 3 weeks. Do you want my business again or not ? Refund my $46William R.
Le client n'a pas laissé de commentaire.DAVID KEVIN D.
Le client n'a pas laissé de commentaire.curtis C.
The person handleing the buisnesses for uhaul is completely incompetent. He charged the wrong card for the service after I told him that I was paying with a different card. He then tells me that he cannot fix it because he doesnt own uhaul...I will never use this service or cite again.BRANDON B.
Everything was perfectKeira R.
Is the second time I use the service from the same location and both times the system was not working. I had to wait more than 30min to get the vehicle I reserved in advance.Maria M.
Owner was late. Posted hours are 8a-8p. He showed up at 10, because â€œbusiness isn't much in the mornings so I come between 930 and 1000.â€Andrew D.
All good! ??????Zeb F.
He wanted me to go take a picture of the miles and gas gauge. That was not professional. I put 20 extra gas accidentally and he said he would be put back on my card and I do not see it. I use uhaul often. Thank you Cherie RobertsonCherie R.
Le client n'a pas laissé de commentaire.Rosario R.
Everything was smooth, attendant was helpful.Thomas H.
I was so dissatisfied with the service received, I was first of all in pain from knee surgery and the location had me return to the truck and move it which i felt like they could have done, then i doubled check the gas hand which was on 7/8 of a tank, if the truck needed gas, seeing that the drop off location is a gas station, i would have put gas in it. They then charged my ceedit card 67 for gas. As mention i am very dissatisfied.Allyn H.
Store manager was rude. He couldn't explain the process of renting a Uhaul truck very well. There was an extra charge to my card 6 days after I had paid my rental fee.Rocky G.
Very friendly and helpful after I was turned away from another Rosenberg Uhaul location (where I was instructed to drop off the trailer).Jeremiah M.
Le client n'a pas laissé de commentaire.Samuel Z.
Everything was great Thank you again will be back soon!!jenna S.
I had to choose this location after reserving a truck at a different one that wasn't even open. When I arrived at the new locations the rep didn't even know the precoces. I showed her that I had also requested a dolly and paid for one. She didn't know where they were at. I personally had to check every truck to see if there was one available. No none available at all. This made my mine that much more difficultDaniel S.
Le client n'a pas laissé de commentaire.Malcolm J.
Le client n'a pas laissé de commentaire.Karo M.
Le client n'a pas laissé de commentaire.Jason V.
Very helpful. Quick service. The staff was very friendlyJeff K.
It took over 40 minutes to pick up a trailer (not including the wait to be helped). Associate was nice but service was slow.Peter E.
Person checking me out had no knowledge of what to do. He failed to provide me with a contract. He failed to tell me how much he was going to charge. He didn't have a working credit card reader so didn't process the charge while I was there but some 12 hours later. He truck did not have a full gas tank so I ended up putting 15 gallons in that I didn't need. He gave me the truck without any paper work to show I was legally driving it.Kennon W.
Bad customer service wanted to charge me for gas and I filled up more then when I picked up. Asked to come out and check the gauge and he don't want to he said he wasn't gonna go out and check. He said I'm gonna put what he think I had and if they charge me that was on me.Narciso B.
Le client n'a pas laissé de commentaire.Miriam S H.
Le client n'a pas laissé de commentaire.James P.
There is no room to maneuver and park a trailer.ALbert C.
The location was a joke, the gas did not match what was on the contract. Never got contract, had to call uhaul customer service. That location was absolutely horrible over all experience. I am glad I will never have to go to that store ever again.Brian C.
Replace this shifty dealer with one who actually shows up on time to give out keys for reserved vehicles. And doesn't threaten to mark vehicle damaged if it isn't powerwashed on return (see multiple calls to Uhaul about this). Note also that Uhaul Corporate was "unable" to find another dealer to turn truck into, without $60 fees. All this made this move stressful: insult to injury after Hurricane Harvey flooded our former house. Will not use Uhaul ever again unless corporate apologies tendered for horrible service in our time of need.Miranda L.
Le client n'a pas laissé de commentaire.Quentin A.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.Mark T.
Was handed the rental agreement for an auto transport and told "it's over there." I'm a 100 % disabled vet and had to figure out how to move this thing where I could hook it up myself with it help. They are very heavy! No safety check or walk around by the attendant. The rear chain was useless. (No hook)michael B.