Évaluations des clients Igomobile

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Igomobile

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Ntimi K. le

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Le client n'a pas laissé de commentaire.

Jorge A. le

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They let us waiting for more than 45 min until the guy who works there come to open the location and it already passed the hour of the appointment.

Rey M. le

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Le client n'a pas laissé de commentaire.

Shermaine H. le

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Le client n'a pas laissé de commentaire.

Terri H. le

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Product was not ready when scheduled for pick up. There was actually not any even at the desk to assist. Had to call to find out where the person was. Upon calling was informed system was down and no rentals could be picked up and to return in approximately 1.5 -2 hrs. Very Inconvenient and had to rearrange my entire day due to this delay.

gerilyn S. le

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return date was incorrect - received text in middle of the night and emails next day saying it was late. charged incorrect for miles and gas - but I couldn't prove it so nothing I can do. What was supposed to be a one day $25 rental (that I extended to two days) turned into $170. I am NOT happy and probably won't be back.

Edward R. le

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Equipment wasn't at site and needed dolly but wasn't one.

Crystal M. le

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Le client n'a pas laissé de commentaire.

Raoul S. le

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Le client n'a pas laissé de commentaire.

Jerry N. le

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All the prep work i did in prearranging the pickup was for naught. It could not find my location, even though location feature was on. I was on hold on the phone waiting for a customer service rep. Bottom line, when something like what happened to me happens, it would be nice to have someone to talk to. Not a good experience picking up.

jermaine B. le

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Very pleasant I was pleased

Eric S. le

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I didn’t get what I reserved and they put me in vehicle that was more money in gas and entirely too large to even complete my move. I paid for a dolly and didn’t receive it. I felt like I was taken advantage of. I had to park the truck on the street due to it being too large to fit in the entrance of the apartments and had no dolly to move. Had to keep going out of pocket for a move that turned completely too expensive. The representative kept changing my return location and no one gave accurate information, very poor customer service in the store and over the phone. Never ever again. No one has contacted me regarding this issue and I’m still waiting.

LaVonda T. le

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This was perfect and seamless can't wait to use this service again when needed!!!

LaTarsha H. le

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I would rent here again if needed

martin W. le

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Le client n'a pas laissé de commentaire.

Robert G. le

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Very uncomfortable with dropping off a rental and no one exited the building to check in the rental. The unit was dropped off at 4:12pm and not checked in until the following morning. This unit could have disappeared as it was not secured and I would have been held responsible. Reference ID 2216230 and it would be either Matt Rice or Joseph Nelson -- Neither have attempted any contact

DENNIS S. le

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all good

Anuj A. le

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Small location, limited options

Jason B. le

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It's been a while since I've rented a vehicle for moving and this process was much better than the last time.

Barbra F. le

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Le client n'a pas laissé de commentaire.

Arlene S. le

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Le client n'a pas laissé de commentaire.

Robert R. le

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Le client n'a pas laissé de commentaire.

misty B. le

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Le client n'a pas laissé de commentaire.

KARLA C. le

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Location doesn't show any honesty or integrity. I only drove 12 miles round trip and they charged me 36 miles. Bunch of scammers I never had any problem with other UHAUL locations only this one. I'm very unhappy with this location and their crappy service

Aaron W. le

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Professionalism, communication, timeliness. I would like to be contacted for follow-up

Michael R. le

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The truck was great, pickup and check in were good up until trying to turn in the key. There is no key retun box, only the boxes with the combo where I picked up the key thos morning. I am 100% satisfied except for the key return - I did end up giving the key to a young man at the cell phone service desk in the gas station. Nice guy but it would be a lot easier if there were a proper key drop box as indicated in your instructions.

Magaret L. le

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Just ok

Steven H. le

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Le client n'a pas laissé de commentaire.

sidi A. le

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Le client n'a pas laissé de commentaire.

Jennifer M. le

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Do a thorough exam of the truck and get a copy of your contract. We didn’t receive a copy of our contract and they misreported the gas level and mileage so we ended up getting charged more. Very poor customer service; will never use again.

samson N. le

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Poor customer service, I have reserved a 10' truck and I went their to pock it up and I was told that they dont have the truck and I need to call 1-800... number. Come on why don't he call the number it's not my fault...

Juan L. le

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Good yrecomend it quick process .Lo recomiendo rapido el process del alquiler

Kasia T. le

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Le client n'a pas laissé de commentaire.