Évaluations des clients Imart

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Imart

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John M. le

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Le client n'a pas laissé de commentaire.

Nathanael A. le

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Worst experience with a moving company ever. Person at store charged us for another person's reservation. Somehow couldn't find ours even though I had a confirmation email for my reservation and then said he got it refunded and charged us for our truck. He didn't actually refund. We have trying to get this fixed but now on top of the incorrect charge on our account we have $200 on overdraft fees because you can't get it together. We are so unhappy. My husband will be calling today to demand the refund in full for the false charge as well as the fees from our bank for YOUR mistake. It's been almost week and still the refund hasn't been processed right! We will never be using your services again because of this nightmare. For people who love pay check to pay check this is a huge issue.

Paul P. le

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Le client n'a pas laissé de commentaire.

RICHARD H. le

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Always a pleasure. Great customer service at this location. Nice guy.

Veronika B. le

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Le client n'a pas laissé de commentaire.

henry g. le

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Tuve mala experiencia debido a error de comunicación solicité entregar el vehículo en otra sucursal y no me lo colocaron debido a eso hoy tengo una multa de 193 dólares realicé reclamo bajo el número caso 2253801 espero me reintegren mi dinero

Michael M. le

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Le client n'a pas laissé de commentaire.

Jennifer Y. le

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Already contacted customer service. This man was rude, yelled at me, had zero consideration for my time, as well as additional unauthorized holds to my card because of his errors, and all customer service told me was "I'm so sorry". I had another moving truck booked for next week and I cancelled it because of this experience. It will take some follow up on Uhaul's part before I ever use their services again.

Elisabeth P. le

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Le client n'a pas laissé de commentaire.

Deana S. le

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Keep up the great work!

Mark W. le

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IMart is a gas station and convenience market. Limited truck stock. However my reservation was ready on time, the customer service rep was prompt and the 15’ truck operated perfectly.

Subhra S. le

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Le client n'a pas laissé de commentaire.

Greg B. le

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Pricing was not accurate and employee did not know how to adjust the invoice.

claudia b. le

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Our experience didn’t start out well. They had us go to a location onBroadway and they didn’t have our reservation r any vehicles, I had confirmed the address and asked are you sure they will have a truck I was toldyes for sure. At that point we left and were told we had to wait for a phone call I then called and the gentleman on the phone told me well it was on your reservation wasn’t assigned her you told me that about three times I’m like well that what’s that have to do with me we were told we had a reservationA at that point then we got a phone call and they said the closest place that would have a truck for us was down on Drycreek which was not very close to where we were so all this took about an hour hour and a half extra so we didn’t have all the help that we needed it because they had something to do so it was really it didn’t turn out so well in the beginning but the gentleman at the location were great and they got us a truck and everything ended up being OK but I am at the beginning it was not so good thank you

Sekhar V. le

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Very convinient

Gregory G. le

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The drop off point was a gas station. The kid at the counter didn’t inspect the vehicle and didn’t review any of the paperwork I was told to give them upon return. The address for the location is impossible to see and GPS takes you to a completely different part of the lot. No U-Haul signage visible anywhere.

roy w. le

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Had no help to hook up a tow dolly

Bobby S. le

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Nice person, very easy drop-off and checkout