Le client n'a pas laissé de commentaire.DENISE J.
Customer Reviews for Imperial Storage Solutions
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Sugar Land, TX 77498
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 6h pm
- Dim : 11h30 am à 4h30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
What personnel? No one helped. Had to call in outside help!!Shawn O.
Le client n'a pas laissé de commentaire.SAAD A.
Le client n'a pas laissé de commentaire.MOHAMED H.
Le client n'a pas laissé de commentaire.Nathan R.
Excellent customer service. Will definitely recommend. Top security provided.MICHAEL U. | Expérience générale
Le client n'a pas laissé de commentaire.Jeff C.
Le client n'a pas laissé de commentaire.James P S.
Le client n'a pas laissé de commentaire.THOMAS B.
Best of the best U-Haul dealer!!JIMMY RAY S.
Le client n'a pas laissé de commentaire.PATRICIA P.
Le client n'a pas laissé de commentaire.ISIDORE W.
Le client n'a pas laissé de commentaire.Daniel D.
Quick and easy rental and returnJANET H.
Not sure how else to streamline the trailer renting business ! Works fine in my opinion .NIKOLAS H.
Very nice owner, very helpful.Larry C.
Excellent experience.RONNIE S.
Very good experience. The staff were friendly and helpful. I am very satisfied and will definitely recommend this location for your UHaul needs.Natasha S.
Le client n'a pas laissé de commentaire.MARK B.
Great serviceOSCAR T.
Excellent customer service throughout the process, especially from David. I would highly recommend this facility for all truck rental and related needs.RAZA Y.
Fantastic business and customer focus. Very impressed!GORDON F.
Personnel amical.SALAM C.
We had had several days of rain and the pick up location was al little muddy. The check in and check out on the app was a bit problematic, but the staff came to the rescue on check out in the afternoon, so all was good. Thanks to the young man who took care of me.Larry Y.
Le client n'a pas laissé de commentaire.RICARDO G.
Le client n'a pas laissé de commentaire.ARIELLE A.
Fast, friendly check inBrian A.
They give unworking codes and temporary codes Unclear and confusing Self storage cheaper and betterMOHAMMAD A.
After hours drop off. Instructions were complicated but adequate.Mark C.
Le client n'a pas laissé de commentaire.RICKY VANDURONS N.
The staff was exceptional! Rosa was stellar. Will return.CHRISTOPHER I.
Just keep up the good work!ADRIEL M.
Le client n'a pas laissé de commentaire.MICHAEL S.
Excellent customer service.JOSE G.
Le client n'a pas laissé de commentaire.ARELY P.
I tend to rent often AND THIS place was a very friendly, tidy, clean and very helpful. The process was simply and this was my first experience doing it ONLINE! It was very easy to follow the app and understanding (for an old person like me). I told family, I will go back to this place when I need them again. Enjoyed the experience!Maria W.
The truck had no A/C. The door didn't unlock from the outside on the drivers side. The back gate takes all my strength just to close. There was mud all over the truck when I got it. They told me that it's an old truck that needs to be put down but they haven't done that yet. If I'm get charged the full price I should be able to get a truck that works properly. I was sitting in bumper to bumper traffic for almost 2 hours without A/C in the Texas heat. That is unacceptable!NUMAIR M.
mat was a very great helpBRITTANY M.
Le client n'a pas laissé de commentaire.Angeli L.
Le client n'a pas laissé de commentaire.TODD H.
The staff member at this location was very helpful and cheerful. In fact, I turned into the storage exit on accident and the staff member helped me maneuver out into the correct entrace.WILLIE M.
All is greatAMARE E.
Put gravel down or pave the area where trailers are storedTHOMAS R.
Le client n'a pas laissé de commentaire.SUMEET S.
Le client n'a pas laissé de commentaire.Aiquin N.
Excellent service à la clientèleRENEE D.
Le client n'a pas laissé de commentaire.STEPHEN K.
Le client n'a pas laissé de commentaire.Kesa C.
i was told i was going to charge only 40 $each day for extra and i was charged 299 $for two. i will never use u-haul, Thank you!MUHAMMED O.
Tell them if you're going to be close when they return the rental were to leve the trailer or truck I dint know what to do when I see the store closed or were to leave itGUILLERMO C.
Le client n'a pas laissé de commentaire.STEVEN P.
Easy. Convenient drop off options. App was helpful to pick up and drop off.Elizabeth N.
Great experience except for the muddy area trying to get the key and some of the parking. I know the rain has been crazy so that may have been the cause. ThanksSharon A.
Le client n'a pas laissé de commentaire.SERGIO R.
Le client n'a pas laissé de commentaire.SCOTT S.
Le client n'a pas laissé de commentaire.CHRISTINA B.
Le client n'a pas laissé de commentaire.RAMIRO C.
Great experience, would like to see the final receipt but didn't. Great guy and clean environment.RINA B.
Le client n'a pas laissé de commentaire.BRIAN M.
Great service, the person who check us out when we returned our rental was so friendly and nice. Will defiantly rent here again.Brenda R.
Cargo trailer I reserved was not there when I arrived, had to get a smaller one. Trailer was dirty and full of broken glass . Had to clean it out before I could use it . Not the best experience this time , usually I don't have these problems.MATTHEW A.
I was told to leave the keys. I asked if I will get a refund since I paid an extra day. I was told I should. We will see what happensNICOLE G.
Le client n'a pas laissé de commentaire.ATTA H.
You can't improve perfect!! Just keep on doing what you are doing.LYNDIA C.
Staff was friendly and truck was super clean and very well maintained.Marcus E.
Le client n'a pas laissé de commentaire.MARCUS W.
Le client n'a pas laissé de commentaire.Azfar R.
Very professional and helpful. Return procedure was seamless.KENNETH C.
Le client n'a pas laissé de commentaire.DAT L.
Pick up was easy, convenient and efficient. Employees were helpful and pleasant to work with.JENNIFER K.
Le client n'a pas laissé de commentaire.MAX A.
Excellent service à la clientèle.RAUL B.
It was a perfect experienceANN M.
This is not my first time use Uhaul, the post-service and fee charge were horrible. They are third party, not the Uhaul directly location. No paperwork shows I only able to drive the limited mileage and I refuel the gasoline as well. They still charged me double the price... They sent me an email with the new payment and charge it without my signature at all. I gave a callback, their representative was like followed TEXTBOOK. He tries to transfer to the sales team.....that's it. SUPER NOT RECOMMENED this location at allJIYUN W.
I rented the truck for 2 days and charged me for 4 days. Return my money and immediately.HESHAM R.
Excellent overall.JAVIER G.
Le client n'a pas laissé de commentaire.SCOTT B.
Great staff, will use againMAZEN B.
Le client n'a pas laissé de commentaire.Charles B.
Staff was friendly and polite and the location is very clean and nice to pick up from. MerciNeil K.
I was very pleased to have the service that was provided by the staff - Matthew and David. Matthew was very prompt to assist me with the pick up of my trailer and David was knowledgeable about the motorcycle trailer that I was needing. Thank you. I will be back!CINDY E.
Le client n'a pas laissé de commentaire.GEORGETTE G.
Everything well quite well,start to finishHANNAH H.
Very courteous and helpful personal. Well go to this location to rent again. Thank you Matthew, the newly hire.MILFORD S.
Le client n'a pas laissé de commentaire.CATHERINE A.
Super easy return!! Great location and great staff.JIMMY S.
thanks to the Regional Manager, the outcome of my transaction was satisfactory. however, i cannot possibly return for business. personnel has definitely changed and integrity is number one for me. i hope the regionals can fix what has somehow broken. thank you and i wish you well in business.KAREN B.
Very positive experience. Zipped in and out both picking up and returning..timothy C.
Le client n'a pas laissé de commentaire.DAVID E.
Le client n'a pas laissé de commentaire.Amy M.
good customer service very courteous and able to explain the details of renting a uhaul truck.NICHOLAS L.
Le client n'a pas laissé de commentaire.Patrick N.
Le client n'a pas laissé de commentaire.Kim G.
When I got my truck, it was basically on empty. I left the lot and went and put gas in the truck. I got my contract online when I got home. So, I didn't know the truck should have had 3/8 tank of gas.DEBORAH L.
I have used this location twice, both times I had a great experience. The check process was simple and fast. You can tell customer service is there first priority.MARCUS R.
Just keep like that...LOC N.
Le client n'a pas laissé de commentaire.HOWARD R.
Thanks Great Service. Easy Pickup and Drop off.BARRY D.
Le client n'a pas laissé de commentaire.SHADI M.
Le client n'a pas laissé de commentaire.Hector G. | Expérience générale
Le client n'a pas laissé de commentaire.Laura F. | Expérience générale
Teri was extremely helpful and made my rental experience easy.Susan B. | Réservation
Very professional employees.Travis H. | Réservation
Great serviceARIEL O. | Premières impressions
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