Évaluations des clients In&Out Convenience Store

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de In&Out Convenience Store

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jahantaab S. le

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Got car 1hr late and was dirty. Agent had no knowledge of the system had to call customer service 4 times to get help.

Jamie M. le

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Teach the employees how to check people in and out so it doesn't take more than 30 minutes.

sowad A. le

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Le client n'a pas laissé de commentaire.

Erin B. le

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The cashier didn't know what he was doing. I spent almost 45 minutes to get everything sorted to leave. I got there at 3:20 and the location wasn't busy and I didn't leave until after 4. And my pick up time was for 3:30. The guy setting it up did not know what I was supposed to do to return it after hours. And I was supposed to get furniture pads with the U-Haul rental and didn't get those. We also spent 6 minutes arguing about the price per KM because he kept telling me that it was over a dollar a km which was actually the mile price and he didn't realize. It was just a huge mess. Someone needs to go in there and train him on what to do because it was a huge waste of time for me.

Charles S. le

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The convenience store I picked this up from was terrible. The website said I could pick up at 7pm with the app. The app didn’t work. The website too said I could drop off at 11pm. The lady at the store said they couldn’t do that. We had to take the truck all the way back home and drop it off at 8am Instead. We had to put extra miles in and our bill ended up being more expensive because your website wasn’t accurate and your mobile app didn’t work at all.

Tim W. le

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The lady on the return end did not have any glue as how to enter any mileage or fuel amounts . Also she was at the store by herself so when she went outside to look the unit over , she chased us outside and locked the door with us outside . She was not polite at all . Never will recommend this service

janet S. le

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Le client n'a pas laissé de commentaire.

Gordon P. le

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This comment is for other renters. When you return the truck one hour late please try to understand how you could be affecting the next renter. An apology is meaningless as you have already shown you don't really care.

eric P. le

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The worker was great, helpful and friendly. Not like the other convenience store locations in Winnipeg where they are rude and NOT helpful

Doug R. le

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Le client n'a pas laissé de commentaire.

Amandeep S. le

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However the customer representative didn’t told me about non insurance of vehical damage and they did not gave insurance at the store also and I requested them that while booking representative did not told me now take ur charges n give me insurance but they refused and asked to cancel booking first pay ?? 20 cancellations charges and book again Huge risk to take rental from UHAUL I REGRET Y IVE TAKEN FROM THEM

chris B. le

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locally very understanding; but the 1-866 person was rude and inconsiderate; i had asked for a specific drop-off location and this was not only argued about, but no consideration was given for my time; horrendous customer service

Janet B. le

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When I have to stand around and wait while she serves customers when I was the first person there, then to complain she’s the only person working is unacceptable!! Plus there is no drop off box

Curtis W. le

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Make sure you have a Van i reserved in the first place. Kenaston location had to send me to a different location.

Elizabeth R. le

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Le client n'a pas laissé de commentaire.

RUSSELL F. le

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Le client n'a pas laissé de commentaire.

Gary P. le

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nothing explained

David F. le

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I was not explained that there would be a refueling charge upon return of the vehicle I had to use express checkout as the clerk was unaware how to check out the vehicle and I didn't get any walkthrough

Gord S. le

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The staff were new to the system so the pick up was a long process but the staff were friendly and the location is a good one for us.