Évaluations des clients Independence Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Independence Self Storage

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

GARY D. le

Évaluation :

Le client n'a pas laissé de commentaire.

ken k. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brittany W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Riggs p. le

Évaluation :

I had to drive over an hour and to multiple locations to get the truck and trailer. That was a pain. I also had to pay about $200 more than a competitor because the competitor did not have the trailer that I needed. Not to mention the additional gas I had to buy for driving an extra hour to the pickup location. The Uhaul locations were helpful and did their job. Corporate Uhaul was hard to deal with and made it not fun and more expensive than it should have been.

Paula L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Justin H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Oscar j. le

Évaluation :

Le client n'a pas laissé de commentaire.

Roseann S. le

Évaluation :

I got a truck had it less then 24 hours and they charged me for two days ripoff

Reyna S. le

Évaluation :

Le client n'a pas laissé de commentaire.

GARY D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robin N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Danny F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dana S. le

Évaluation :

We returned the truck clean and with 3/4 of a tank of gas. We didn't fill it all the way because it only had a little over a half a tank when we picked it up, and the guy told us to bring it back with 3/4 of a tank because of that. We now have an additional charge on our card from UHaul for $28.74 - what the heck??

Kyrie Y. le

Évaluation :

Le client n'a pas laissé de commentaire.

TYLER R. le

Évaluation :

Nothing

Vanessa T. le

Évaluation :

Le client n'a pas laissé de commentaire.

RHONDA D. le

Évaluation :

This establishment was very well managed and maintained would definitely recommend them to everyone.

MIKE P. le

Évaluation :

It was good until you raised the prices with out telling me it went from 84 to 100 a month

MINDY V. le

Évaluation :

It was an awesome place.

Gary F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Aimee L. le

Évaluation :

Le client n'a pas laissé de commentaire.

JOHN P. le

Évaluation :

Happy

max h. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sheri H. le

Évaluation :

Nothing, service went above expectation.

Gary F. le

Évaluation :

Le client n'a pas laissé de commentaire.

MITCH H. le

Évaluation :

Very well maintained facility. Staff was great to work with.

THERESA E. le

Évaluation :

These folks are the nicest people! Like the fact that they are living in our new hometown.

Theresa E. le

Évaluation :

These folks are great!

Richard L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rob A. le

Évaluation :

Nothing! The experience was great.

james a. le

Évaluation :

The truck I rented was very bouncy. But the service of the location i rented from was amazing!!!

Mickey S. le

Évaluation :

Had problems setting up a one way truck rental because of the computer system site. No fault of the staff at the pick up location. Area manager fixed the problem, good job..

Jan M. le

Évaluation :

Thank you so much for an excellent experience! Terrific service and equipment!

Bj Z. le

Évaluation :

I was never told that the $39 rental fee is only if i bring the truck back to the same location that i pick it up from. I asked the rep about it when i picked up the truck, i was told they would explain it to me when i dropped it off and adjust the price when the truck was returned.

Norma A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marvin B. le

Évaluation :

Costumer service no lies. Proper maint on veh

JEFF H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marvin M. le

Évaluation :

Young lady was very polite and courteous. She took very good care of me

Lynda W. le

Évaluation :

Le client n'a pas laissé de commentaire.

lewanna n. le

Évaluation :

Le client n'a pas laissé de commentaire.

RYAN CHASE M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Patricia W. le

Évaluation :

Awesome service!!!

Lacee R. le

Évaluation :

Nothing! Everything was amazing! Customer service was great and everything was so clean. I have used uhaul many times and this was my best experience.

Daniel W. le

Évaluation :

The rental facility people were fantastic. However they were having computer issues. When they called the uhaul helpline the person on the other line was very rude to the lady helping me get the rental. She told her something like it's not my problem and hung up her. After messing with it for a while she did eventually get it to work. My only suggestion is that your call center staff needs to be better trained so they can be more helpful in troubleshooting issues to get the customer out the door.

ANDREW A. le

Évaluation :

Le client n'a pas laissé de commentaire.

michael H. le

Évaluation :

The truck wasn’t there! They screwed up my order and I had to drive to Grantsville 15 miles away to pick up the truck!! Y’all need to work on your logistics!!

SCOTT W. le

Évaluation :

N/A. Everything was super! The owners were especially helpful, knowledgeable, and friendly!

Shelley B. le

Évaluation :

Excellent Friendly helpful worked with our schedule. Quick. Just the best experience

DAROLD B. le

Évaluation :

The staff are very professional, curteous and helpful. They accommodated our needs with the utmost care. I think not only will I definitely rent from them again but without any hesitation refer a friend. I’m very impressed with their concern to help. Thanks for having such representatives for U-haul and making the experience pleasant. DarButcher

AMANDA B. le

Évaluation :

Absolutely nothing, you guys were amazing to work with! :)

Pennie W. le

Évaluation :

People were very friendly and helpful.

Jason B. le

Évaluation :

The location was fine. The truck ended up being over-booked but that seems to be an issue with uhaul corporate and not so much the specific location.

Dustin S. le

Évaluation :

Pick a drop off lot that is maintained and not mud and ice.

Jennifer R. le

Évaluation :

Better price for mileage

Mike B. le

Évaluation :

Grantsville Uhaul was excellent. Super customer service and attitude..

Tom G. le

Évaluation :

No improvement necessary. You guys are awesome! Thanks!

JENNIFER R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Heather B. le

Évaluation :

Got us checked in very quickly.

Christina W. le

Évaluation :

I have been here before employees are helpful and very nice when we come to our storage unit

Tommy H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Shelley S. le

Évaluation :

Le client n'a pas laissé de commentaire.

michele c. le

Évaluation :

Le client n'a pas laissé de commentaire.

David W. le

Évaluation :

I flew into Salt Lake City having booked a 26' truck a week before I arrived at 9:00am to collect it to be told no truck was available!! The only unsatisfactory option was to drive out to Grantsville to collect a 15' truck with a trailer a 60 mile round trip. To say I am a dissatisfied customer would be a massive understatement!! I had to leave part of my load behind. I was offered a $50-00 refund which to be honest was a joke!! I even had a text message the day before confirming the booking/collection address. Please can you try and restore my faith in Uhaul as at the moment you will be my last choice in my next booking. Yours very dissatisfied David Watson.

George M. le

Évaluation :

Smiley, Friendly service! Thanks

Wendy B. le

Évaluation :

Great service. Easy pick up. Easy drop off. Would use them again and again.

Nicholas T. le

Évaluation :

Le client n'a pas laissé de commentaire.