Customer Reviews for Indig Contracting
(Concessionnaire U-Haul dans le voisinage)

92 évaluations

1735 Kipling Unit 14   Etobicoke, ON M9R2Y8
(Location is located in the back of building unit 14)

(365) 401-2048

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 7h pm
  • Sam - dim : 10h am à 5h pm
Heures d'ouverture spéciales
  • 7/23/2021: 7h30 am - 5h00 pm
  • 7/26/2021 - 7/30/2021: 7h30 am - 5h00 pm
  • 8/2/2021 - 8/6/2021: 7h45 am - 5h00 pm
  • 8/9/2021 - 8/13/2021: 7h45 am - 5h00 pm

Services dans cet établissement :

Pour nous contacter

(365) 401-2048

1735 Kipling Unit 14
Etobicoke, ON M9R2Y8
(Location is located in the back of building unit 14)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 7h pm
  • Sam - dim : 10h am à 5h pm
Heures d'ouverture spéciales
  • 7/23/2021: 7h30 am - 5h00 pm
  • 7/26/2021 - 7/30/2021: 7h30 am - 5h00 pm
  • 8/2/2021 - 8/6/2021: 7h45 am - 5h00 pm
  • 8/9/2021 - 8/13/2021: 7h45 am - 5h00 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

Le client n'a pas laissé de commentaire.

stephany C. 
Évaluation :
5

I tried this site when I usually go to Wed ton and Wilson but that intersection is a nightmare. I was pleasantly surprised. The van was spotless in the cabin and the back. No smells or dust or litter and there was a full coverage floor guard protecting cabin and back.. Staff was efficient and professional and check out went fast. Van drove well and location has great access to highways and gas stations. Would use this location again if vehicles were free. I had reserved a truck initially buy other renter didn't bring it back in time. but staff had common sense to call me before I arrived to let me know so I knew I would be getting a van instead. I like they put stickers on all the previous scuffs and scrapes so you know where the damage is and don't have to wonder if you will get blamed for a mark you didn't make. for sure will use this location again. hidden gem.

TARAJ B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SANDRO D. 
Évaluation :
3

The wheels had no traction and it was dangerous driving. Slid twice. When I asked fora discount, I got a flat out NO.

eliana P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIAA P. 
Évaluation :
4

The staff made the rental easy. very friendly explained the details with patience.

tahir N. 
Évaluation :
5

Just keep up the good work, friendly customer service

RUELSIBBALUCA S. 
Évaluation :
2

The process to drop off was ridiculous The drop key box isn't shown anywhere and took time to find

CANDICE M. 
Évaluation :
5

Great location, very fast, helpful and friendly. Definitely recommend

BRETTB J W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rajeev S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARK S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARJUNAB S. 
Évaluation :
5

Everything as promised and expected. Prompt service and instructions.

JAMESB D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXANDER J. 
Évaluation :
3

Extra charges that I was never told about. Need to be much clearer communicating pricing

DAVIDD A. 
Évaluation :
4

S.O.

Marjohn R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADRIANG P. 
Évaluation :
4

Easy drop off after hours. Well signed to find the location.

Matthew P. 
Évaluation :
5

Nothing really we're very happy for the speed and fast renting process very clean and excellent vehicle.

HERMAN B. 
Évaluation :
2

Horrible experience. I booked online but later phoned customer service to change the trip to one way. She said I had to travel to a different city in order to get a truck for one way. I agreed with this so she cancelled my previous reservation and made a new one. The nxt day when I went to pick up the truck in the different city they said they do not have a truck and not aware of this reservation. I then get a call saying that my original reservation is not cancelled and I can pick up the truck. What terrible experience!

MOHAMED ASLAM H. 
Évaluation :
5

All good

DEREKD N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETERG S. 
Évaluation :
1

Worst experience with any company I've ever had in my life

ryan B. 
Évaluation :
3

Last nite when I opened the truck return process no matter how many times I tried i could not upload the photos of the inside cab or the cargo area. I should not be charged the 20 $for after service charge when your site doesn't work properly or,or the 25 $for cleaning one small tray of fries off the dash board. I am not happy with that!!

KEITH S. 
Évaluation :
3

Just ok. Did not look like a professional setting.

BRIANL C. 
Évaluation :
4

Post a sign or some kind of indication of your whereabouts on the road. We had trouble finding you even after we turned in at your address.

ROBERT KEITH P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMIEJEANNE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark W. 
Évaluation :
5

Amazing people here! They also sell supplies

will W. 
Évaluation :
5

My experience was great.

MICHAEL N. 
Évaluation :
1

I have been charged extra 25 $so called cleaning fee. Not sure from where this fee came. I just moved my stove and some kitchen stuff. I even broom the truck before to return. If I were of such charges I would have mop the truck lolz. They are simply looting the people.

Gagandeep S. 
Évaluation :
4

Everything was great, truck could have been a bit cleaner. Staff are awesome

DIMCE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon M. 
Évaluation :
2

Location was closed early, Was double charged the daily rate, charged for 5L of fuel when the actual difference was 1/8 L of fuel, charged for cleaning fee although we looked at the truck together when it was dropped off and no concerns were mentioned. Judt

NICOLETAMEKA O. 
Évaluation :
5

Offered to wait a little while until previous renter dropped off unit 2,5 hours late, took care of hooking it up and helped with a billing issue. Friendly, capable staff so yes, this worked out great and would recommend.

John M. 
Évaluation :
4

The staff were friendly and informed.

BRIANR P. 
Évaluation :
5

This location should have been my first location, since our first choice didn't have a 26 footer, and I had to be moved to there anyways. Dissatisfied I had a 20 footer, but we managed . Staff were very helpful.

DAVIDJ M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FREDF F. 
Évaluation :
5

Everything was great! Customer service was excellent.

Susan B. 
Évaluation :
5

my only issue..... UHaul recommended to use a Auto trailer to pick up a golf cart and when I arrived to pick up the golf cart it would not fit on the trailer .I now have to rent another trailer from you which I'm picking up Wednesday May 12th. I'm hoping for a discount.

TONY E. 
Évaluation :
5

Great service from team especially Brett

Brian P. 
Évaluation :
2

Clean the inside of the truck! The steering wheel was sticky and dirty. Also, if you don't offer parking, you should let your customers know. Moreover, the inside of the truck was so loud that my ears are still ringing. Overall experience was quite poor.

DOUGLASCRAIG N. 
Évaluation :
5

Personnel amical.

Mark B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREYD M. 
Évaluation :
5

The staff were excellent. Would definitely use this location again.

Radu-Cristian B. 
Évaluation :
5

The staff was very helpful and went out of there way

NDAVID G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVIDA D. 
Évaluation :
5

Truck was ready at the required pickup time, check in was painless, after I was done with he vehicle, return was very simple as well. Well done and thank you

ROBERTG B. 
Évaluation :
4

Printer was not working, could not print customer contract. Staff took down wrong email address over phone, could not email customer contract to me until resolved. Otherwise, staff is friendly, helpful and equipment is in very good shape.

HENRYA S. 
Évaluation :
5

Brad and his team were amazing. I definitely highly recommend this location. However, would you please remove the warning on my profile? That would be greatly appreciated. Thanks again.

BEHIBRO PAUL VAL K. 
Évaluation :
1

manager was rude. Actually hung up on me when I questioned (in a completely calm manner) why I was charged double the price I was told in store. He told me that it was “only 20 bucks” and I shouldn't be concerned about such a small amount of money

Dean W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin W. 
Évaluation :
5

Everything was absolutely amazing. So happy Bowmanville has such a great uhaul location.

Christie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymundo C. 
Évaluation :
1

say the true to you client bad customer service

Thierry F. 
Évaluation :
5

Friendly staff, great equipment.

CRAIG H. 
Évaluation :
5

Better signage to find the office would be helpful. Staff very responsive to phone calls and very helpful

Mark J B. 
Évaluation :
5

Fantastic experience and staff very helpful. Will definitely use this location again.

DOUGLASJ M. 
Évaluation :
1

The pickup of the vehicle was arranged for 10:00, nobody was inside the building until around 10:30. The vehicle was clean, however, it must not have been well maintained as it did stall during use. The person that opened the store late was also not wearing a mask or any type of face covering (the employee present when returning the vehicle was).

NIGEL J. 
Évaluation :
5

Amazing service, equipment held to the highest standard, Brad and Will the owner and absolutely committed to the brand and happy to help resolve any concerns you have!

KIP S. 
Évaluation :
1

terrible service. The owner (manager) who was suppose to open the shop was 30 minutes late and had several customers waiting for him. I was charged more than what I was told. I will never rent from this location again

Jef D. 
Évaluation :
4

The staff here are very friendly, informative and helpful. The girl that hands over the truck when it's ready is very pleasant and friendly. Very good experience with the staff. Thanks.....ðŸ'ðŸ'

DECLANP S. 
Évaluation :
1

Why did you charge me for damages when I didn't even do anything to the vehicle?

BRANDON F. 
Évaluation :
5

Rien

RONALDW S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gerrit V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRE G. 
Évaluation :
5

Was a great Uhaul to use and I'd highly recommend it again. First time I booked and I was about to drive out of the parking lot, my daughter had called that she didn't want me to come that day. The woman on the desk was very kind in giving me a refund and I rebooked a few weeks later. Great customer service!

LINDALAURINE MAY M. 
Évaluation :
4

Get rid of returning your truck on the Uhaul.com was horrible kept freezing would not take half of my pictures..took me almost a half hour from start to finish on the app to return the truck

RICHARDN J. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

CURTIS J. 
Évaluation :
5

The location was great but the experience was horrible. Took 20 minutes to sign in with their virtual assistant. Who didn't answer a question I had. And it made me re-do picture uploads which they prompted me to do the week prior, and I had. What was the point? U-Haul now wants to call a reference. You have to supply a friends name and #, and they text your friend saying they're going to call, but don't actually call. Getting into a truck with a busy day ahead, with only 1/4 of a tank of gas, and having to get gas right away, when already 20 minutes late wasn't fun. Now I'm 35 minutes late, paying for movers who are waiting for me. Going down hills, the truck would red line. I thought it was going to blow. It can't change gears properly. This happened 3 times. Quite dangerous and scary. The headlights were dim and the mirrors weren't right at all. U-Haul charged me an additional 20 $because I didn't bring the truck back before 5pm when they close! They have a drop box for keys, so what's the issue? I reserved it for 12 hours. I could have kept it an additional 12 hours and saved 20 $? Makes no sense. And I asked head office about this charge but no reply. I don't like hidden fees and poor customer service. Overall, a not a good experience at all.

Adam M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLYSONP A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARINA S. 
Évaluation :
3

The sign on the roadside indicated Uhaul returns here. There was no other signage indicating a more precise location. Dropped off the trailer at 10:10 PM hoping it was the right location. Received a call from Indig the next morning asking did we drop off the trailer in the front of the building ...replied yes and was told the drop offs were at the back of the building. (big oops here) did not know that and there were no signs to indicate same. Did speak to U-Haul that night about the drop off. She told me to take pictures of where we left it and that was all I needed to do.

Michael F. 
Évaluation :
5

Rien

DENNIS W. 
Évaluation :
3

Better signage for location. Policy must change whereas a rental vehicle is completely fuelled and ready to drive. My vehicle had only a 1/4 tank of gas. Starting a long day by having to refuel is not a good start

Kevin R. 
Évaluation :
4

Since this was our drop off location and we dropped off after hours we did not enter the office or interact with staff. The parking lot was very large and open which made parking the truck very easy. The only critique I have is that there is no signage on the road indicating that this is a uhaul drop off. There isn't even a sign indicating that it is 200 baseline road.

Ryan W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENVERLEE W. 
Évaluation :
5

Brad did a great job explaining everything and he had me in and out of there as quick as possible so I could get on with my day of moving. He was very polite and very helpful and I have nothing but good to say about renting from U-Haul in Bowmanville. Thanks for everything

COLINN D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Arsalan W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marcelino R. 
Évaluation :
2

Had to pick up truck at different location as the Oshawa sore didn't have a truck for me again.

Martin L. 
Évaluation :
2

I had booked an appliance dolly with my truck order back in November and two days before I pick-up the truck I'm informed that they don't have any dollys for one-way moves. I had to go to a different U-haul location to rent one which was very inconvenient and not the service I expected.

Stephanie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaylen D. 
Évaluation :
3

Nice guys, easy to arrange service. Only suggestion is to instal a sign closer to the main road making the location easier to find.

ARTHUR B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

D-Andrew F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANA MARIA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREWWILLIAM V. 
Évaluation :
2

Took until 9:30am to get my truck unlocked with very little help from the 1 888 number. Reservation was for 8am. Ordered 12 moving blankets and none were in the truck. Nobody at this location until 10am so have no idea how this was my pick up location. Still have no email as to what the final cost was. Will never rent through this company ever again.

Brad O. 
Évaluation :
3

i was over billed

DARRENJ M. 
Évaluation :
4

This location staff were friendly and helpful Willing to go the extra mile to be sure i was comfortable with trailor :) for example unhooking and hooking it up - were going to stay late if needed to help me unhook if i wasnt comfortable to do it

JENNIFERA P. 
Évaluation :
1

The van was dirty and obviously not cleaned, and even though I was the first in line to wait for someone to show up at 10am and I even came in the night before to make sure everything was in line for a quick key hand over... I lost 40 valuable min waiting for the employee to sign me in so I could make a very important donation/delivery to a missions for bibles thrift store. Both guys at the branch knew the importance of a timely departure to be able to collect and drop off the donation for many organizations like; clothe the homeless, women's and men's shelters including group homes for the less fortunate. I will not be recommending this branch to anyone... I can't, due to the unorganized and dirty experience I had. you asked..

Nico N. 
Non les évaluations ont été soumises pour cet établissement.

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