Évaluations des clients Indy Rents

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Indy Rents

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Sheila E.
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Le client n'a pas laissé de commentaire.

Linda A.
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Le client n'a pas laissé de commentaire.

Tyler W.
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The ramp on the truck was rather short. So it was kind of steep for the heavier items. Other than that, it was an overall good experience.

Dion T.
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I'm sorry I forget the ladies name but she was spectacular. Made everything so much easier and similar to deal with and made it less stressful.

martin B.
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Le client n'a pas laissé de commentaire.

William G.
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excellent customer service timley pick up and return very nice people

eduardo M.
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Le client n'a pas laissé de commentaire.

Jennifer P.
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Le client n'a pas laissé de commentaire.

Johnnie C.
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Le client n'a pas laissé de commentaire.

scott K.
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The U-Haul reps on west Southport road, Kelley I think, was a great help! My first rental experience with you, and I will likely rent again. Thanks

Brett L.
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This was my second time renting U haul equipment from this location and it was just as convenient and painless as the first time. I'll be coming back in the future the next time I need to rent something.

Daniel F.
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Kelley is phenomenal, she is always there to help with great customer service. Will recomend them to all. 5 Star.

MARK S.
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Le client n'a pas laissé de commentaire.

Paula W.
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Nothing .

Edward E.
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Very nice equipment.

kelly C.
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Le client n'a pas laissé de commentaire.

Shirley D.
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This was the easiest experience I have had with renting a Uhaul. Kelly was very friendly and helpful!!! I will always check with them first if I ever have a need to rent another truck!

Andrew R.
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I honestly don't have any complaints. The owner of the place I rented from was great, the equipment was great, and the user friendliness of the website was great.

Kathryn G.
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Le client n'a pas laissé de commentaire.

Marisol B.
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Jenny was really nice and just overall it was fast pick up, and drop off and it really good prices. I Definitely recommend this location if you need a UHAUL.

Lanny B.
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Le client n'a pas laissé de commentaire.

danny M.
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You should have more people like this at all your facilities she was very nice and courteous

Jay D.
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Very friendly. Easy to work with

Marty N.
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Customer service was to interested in telling her life stories and answering questions for customers who arrived after I arrived. The check out process could have saved me 15 minutes of waiting time.

Ronnie M.
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Le client n'a pas laissé de commentaire.

Claire S.
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This is a great business. Good, clear communication. Go over and above to help with rentals. We’ve used them several times for local and one way rentals.

Mandi H.
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I always use this location. Always helpful and friendly.

Charlene B.
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Le client n'a pas laissé de commentaire.

Tara F.
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took one hour and 20 minutes just to get the UHaul system to work and let us rent the UHaul. I was setting up for my wedding so this made things even more stressful because it put me way behind schedule. May look into a new rental company next time I need something of this sort. Such a large company should not have such an outdated system.

Gregory C.
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Indy Rents is an excellent place to store your things as well as rent equipment and/or rent a Uhaul. Kelley is very helpful and knowledgeable about the equipment and has always been willing to answer questions. Thanks for all the help.

Travis P.
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Le client n'a pas laissé de commentaire.

Karen F.
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Le client n'a pas laissé de commentaire.

Roger E.
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Great experience they did everything for me

Laura B.
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The people at the location are awesome people. The way the uhaul runs there business is sub par. Had a reservation made for 2 trucks 30 days before we needed them. They could only give us one. They had plenty of time to get us both trucks. I have seen kids with 3rd grade education have better business sense. I dont see how they can stay in business with there poor desicion making. It's funny how penske truck . 2 days before came up with a truck for us no problem at all. In the future I will never use uhaul for anything. So to keep it rated pg uhaul u know what u can do with your trucks.

ALAN J.
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I believe the agent was named Kelly she was very friendly got me in and out quickly if I could give this location a six-star I would

John N.
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Kelli Bowling the owner of Indy Rentals is always aware of my moving experience.

EH PAW T.
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It took me one hour to get approval from mobile pick up... I lost one hour while waiting to pick up. Very bad service...

Tigidanke B.
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Owner was not attentive to me, she was making me wait while taking care of other customers phone calls made wait even though I was there first. When I returned the trailer, she was on the phone for a while before helping me

Mariana H.
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Kelly was amazing. Friendly and superior customer service.

Jeffrey W.
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Kelly did a great job. She answered all my questions and got me in and out. I will certainly return and recommend everyone I know.

Glenn Y.
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Le client n'a pas laissé de commentaire.

AUSTIN C.
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Extremely friendly environment and helped location for renting!

Cathleen A W.
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Le client n'a pas laissé de commentaire.

Mark E.
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Indy was great to work with from pickup to drop off. Very helpful and patient thru the process. Explained everything we needed to know. Truck was clean and simple to drive and all equipment worked properly. Highly recommend Indy for all rental needs.

Linda R.
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I have never been spoking to in such an unprofessional manner in my life... I am so appalled at the unprofessionalism of the "owner" of this location (Kelly) for the name "UHAUL" to even be associated with this insulting harassing demeaning employee who should not ever be a representation at all of such a world class company!!!!! I would really appreciate a call to discuss this matter in full !! Thank you for the feedback option so I can speak to the highest person with this matter when you have the time.. Again thank you and I can be reached @ 484-347-3466. Linda Reel

Darrell R.
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Charged a cleaning fee both times I have dropped a vehicle off even though I swept out the back and cleaned the cab out at least as well as it was when I received the vehicles. No room to park equipment...

Aung B.
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Le client n'a pas laissé de commentaire.

deborah S.
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Kelly was Outstanding! Very professional, personable and made the whole experience a positive one.

Rachel B.
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Le client n'a pas laissé de commentaire.

Steven G.
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I had an 8:00 am pick up scheduled. I used the express check-in link from my confirmation email, but I still had to wait 45 minutes to pick up truck. Store owner was late opening up, took extra long with 1 other customer in front of me, complained about the uhaul computer system not able to check in rentals from night before with out her phone which was dead. Then I still had to take photos of my drivers license which should have been done before if it is truly express check-in. Rental truck cab was not clean. Will not use this location again.

James B.
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Le client n'a pas laissé de commentaire.

william S.
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Le client n'a pas laissé de commentaire.

Brian D.
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Le client n'a pas laissé de commentaire.

Terry A.
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Le client n'a pas laissé de commentaire.

Daniel W.
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Le client n'a pas laissé de commentaire.

Laura L.
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Le client n'a pas laissé de commentaire.

Brent H.
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Answer your customer service phone calls in a timely manner. Making customers wait 30min to an hour on hold, and then transferred elsewhere and placed back on hold for another 15min to 30min is NOT GOOD CUSTOMER SERVICE. I experienced this for each day of the rental.

Melody F.
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The QR code on the after hours drop box no longer works/needs to be updated.

Leslie F.
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Le client n'a pas laissé de commentaire.

Shirley H.
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Kelly from my location was awesome. Very friendly great service very helpful!!! She deserves Big Kudos!!! Mattie (I think) her name she was great too. Everyone did a great job at Southport rd location.

Landon P.
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Le client n'a pas laissé de commentaire.

Amy W.
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Le client n'a pas laissé de commentaire.

james S.
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The woman that helped me was very knowledgeable and courteous. This was my second time at this location and I have been very pleased. This is where I will always rent from.

Johnny H.
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Le client n'a pas laissé de commentaire.

kenny R.
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Le client n'a pas laissé de commentaire.

Jessica P.
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I was having issues starting the truck each time, seemed like the steering wheel would lock, but customer service was great and I was taken care of!

Lisa L.
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I had never pulled a U-Haul before and they were very informative as how to turn when backing up. I would use them again!

Nicole W.
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Kelly was wonderful!!

Glen O.
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Le client n'a pas laissé de commentaire.

charles L.
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Le client n'a pas laissé de commentaire.

Chris W.
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The people operating Indy Rents are very nice and accommodating. Would definitely recommend working with them.

Jennifer R.
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Le client n'a pas laissé de commentaire.

STEVE H.
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Fantastic customer service at this location. They know their business!

john C.
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The staff could not have been more helpful. I live halfway between two UHaul facilities and have had decent service at the other one, but I will most definitely return to this location. Very, very pleased.

Josh L.
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Le client n'a pas laissé de commentaire.

David R.
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Nothing, everything went great.

Larry G.
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Staff was very friendly and professional. Alsways going the extra mile for the customer.

Kenneth G.
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The online booking experience. I tried to create a user name and login after booking my truck but there was one error after another. I was never able to create an account.

VANESSA A.
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Kellie was very respectful and helpful!!!

mari A.
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Le client n'a pas laissé de commentaire.

Dale T.
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Great service

ZACK R.
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Le client n'a pas laissé de commentaire.

Richard Y.
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Le client n'a pas laissé de commentaire.

MELISSA B.
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Get rid of Kelly! She gave the worst customer service I’ve ever had returning a uhaul. Plus when I told her that the lock didn’t close properly on the uhaul she was sarcastic by saying “All it needs is wd40. I’m sorry but why is it my job to lube your locks ? I had to go buy one to secure my items. Never again from this location!

Raffiel F.
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Le client n'a pas laissé de commentaire.

Fred H.
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The electric checknout was easy, even for someone as electronically challenged as I am, and Kelley Bowling made herself available just in case I had issues. Top notch operation. Thanks for the Service above and beyond, and the incredibly easy to use system! Best regards, Fred

MEL C.
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Staff/owners extremely courteous/helpful/professional.

NINA B.
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Le client n'a pas laissé de commentaire.

Zachariah F.
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Le client n'a pas laissé de commentaire.

Mike A.
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Le client n'a pas laissé de commentaire.

dan W.
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Rented a tow dolly. When we arrived at the location where the vehicle was we were towing the straps were frozen solid. It took about an hour to work them loose to be able to load the vehicle.

Patrick B.
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She was great, knows customer service. Right person for the job!

DEBORAH S.
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Le client n'a pas laissé de commentaire.

Terry G. | Overall Experience |
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I really liked the staff at this facility as well as everyone who worked there. Not once was anyone there unfriendly. I would say this has to be the best place I ever did business with.

Ron J.
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Was called by Uhaul traffic and Told that my truck was not available at this location that I had to go to South East Street in order to get this truck. Theycalled me three times and they canceled my reservation luckily I called Kelly at Indy rents and verified it and was able to pick up my truck there the next day after I was told it wasn't there I would have not had a truck if I hadn't called kelly directly at Indy rents. So I don't feel uhaul.com did me Justice you should be a direct rental from Indy rents and are my guarantee was not met if it wasn't for me calling directly to a rental location i wouldn't have had a truck. Wasted my time and money. Started to call other rental companies to find a truck unacceptable

Carly H.
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Le client n'a pas laissé de commentaire.

Randy N.
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I can't remember her name, but she is very nice and friendly. I will rent everything from there from now on.

Jeffrey H.
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Le client n'a pas laissé de commentaire.

Fran B.
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Le client n'a pas laissé de commentaire.

James R.
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Le client n'a pas laissé de commentaire.

Bradley S.
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Very friendly ,helpful and made the experience easy and fast.

DORA M. | Overall Experience |
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Great convenient no hassle place for storage. Thank You for all your help Indy Rents.

Shudi Z. | Overall Experience |
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I'm really happy about having this storage. Kelly and her father are really nice and they do care a lot about us. The only thing is, it's not quite clean in the storage.

LARRY A. | Overall Experience |
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I wanted outside storage and was on the list, however a closer unit became available. Great helpful staff at this location.

Non reviews have been submitted for this location.

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