Le client n'a pas laissé de commentaire.
DWIGHT D
Customer Reviews for Ingram Fleet Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
It's not their fault that the bed of the truck was a little dirty or that the truck had a clunking noise. Some customers abuse U-Haul equipment just like anything else that isn't theirs. Very nice lady who works at location and easy to get in and out of this site.
Kelli RGreat Customer service!!!
DANIEL TVery friendly and helpful customer service, from picking up the truck to returning it, and in the billing process. It's nice to work with people who care about making your experience easy and correct. I really appreciate their time and effort.
Cindy VVery friendly staff.
CAMERON CThe code lock on the truck did not fit into the lock box to drop it off in. We had to hook it on the box. I better not be charged $15 for the lock since it didn't fit in the drop box.
Molly SEverything went well, the location management were kind and helpful and hooked up the rental trailer and I was on my way.
Sherman CFriendly and Helpful
RAYMOND MNo one open door and wasn't able to speak with anyone to drop truck off. Had concerns about mileage overage do to incorrect address on email. They still charged mileage. Poor customer service.
Lakisha BWe found this location be difficult to understand how to find vehicle and unlock the truck. Then we had a different time finding a phone number to get help! We wasted about an hour trying to actually get the truck and go from this location.
Chuck BExcellent service à la clientèle. App makes it easy to reserve and return.
FERNANO SMaybe location was huge but office was small I think another person in the office but office is small
TERRY KSimple Drop Off
ANDREW BSuper friendly
Glenn LMake sure equipment is properly maintained. I had to put air in the tire ultimately putting a hitch in my schedule.
Michael JKaren in Waxahatchee Tx was great and so was Mallory in Union Springs Al..both very good
Leonard SFriendly staff made dropping off a breeze!
Joshua SHad issues with the app, however location was ideal and great.
Michelle HIt’s in the damn boonies so no wifi and my app crashed out there 3 times and I wanted to cry
Caitlin MThe Ingram Fleet services uhaul was very accommodating. I would rent from them again.
Dawn CThey greeted me upon arrival, asked a few questions and printed my receipt.
Christopher DMobile return was easy. Charges for mileage were awful. The review is making me fill out the "was location clean" and "was personnel helpful" even though I checked N/A. I did mobile return so didn't see/talk to anyone and didn't go inside.
GALEN BSuper nice people. Had everything I needed. Would highly recommend.
KITTY PAll good. Good service and everything
Kirk RIt was great, thank you!!
Scott HVery limited drop-off parking spots. It would be helpful if those spots were labeled or marked. The app for after hours was a bit much with all the photos, and didn't prompt you to where to drop off key. Not a reflection on this location but app design. Otherwise, it was a good experience.
Kristi RNo one was there as the location was closed but the drop off was super easy and convenient.
Lacy CDirected to this location at last minute…..Lack of customer accommodation, left to fend for myself checking in and dropping off / not there at 8am open ! And then I get a $700+ additional charge over a week later after already paid ……had to go to Area Mgr for help , says refunds on the way , still waiting !
Mario DEverything was good
Ray TThe service was fast and easy.. Jackson helped me get the trailer hooked up,, and also helped me back it in once I returned it ..
Renard JI didn't no appreciate being forced to take U-Haul back to pick up location that costed me more money to do of course. Supposedly it was their " home " truck or whatever she called it. It was a U-Haul location only 6 miles from where I was moving but I had to take it back 33 miles instead. Not cool.
Emberlee Cgreat service, very clean shop, all good.
John SGood people, good equipment.
Jeffrey LFriendly people clean equipment.
CALLEEN LMerci
Glenn CBest customer experience I have ever had! Greeted with a smile and it was the easiest thing I have ever done!
Mascum DHave an assistant who is trained
Lawrence AWill I be getting a refund for the unused days
Andy JLocation way off the highway. Good thing for GPS.
Richard l