Le client n'a pas laissé de commentaire.
Tina G
Customer Reviews for Innovations Auto Sales & Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The truck did not drive straight and had a bad vibration when driving. The back door did not want to open and the truck had excessive amount of damage when we picked it up
Robert HLoved the ease of everything !!!!
judith wNever had a problem renting from u-haul. Very easy picking up and dropping off!
herminio sVery easy process to rent. Friendly people 😊
Linda AVery friendly and courteous
Jennifer BExcellent service here again we rented and trailer about a month ago and they were very good.
Michael MGreat service ,friendly and very attentive will return here again and again.
Len RThe people at the pick up location were very helpful, Quick in and out, the trailer i was picking up was clean and ready-to-go when i arrived. i will defiantly use U-Haul from this location again. very good experience!
Keith RGreat service. Thank you.
Michelle BI paid for a furniture dolly and moving pads and didn’t receive either and will be requesting a refund for that $17.00.
Nicholas WI asked for a 5 day return and i was given a 3 day with no receipt from a guy in a gun store who seemed very out of it and not wanting to be there. Instead of calling me on sunday to see where their trailer is at they wait til tuesday afternoon. Lady said everything was ok, I returned the trailer and then they took 89 dollars from my bank account. Literally the lady in ohio said it was ok and no problems but I guess that means late fees. She didn't bother to tell me at all, probably too scared to get into a conflict. Never deal with these two spots again.
Phillip GVery friendly and helpful. This is my second rental with them.
JEFFREY NVery professionally lady,you can tell she has been doing it a while.most places you go go now they don't know what there doing. She had me in and out in no time also.equipment was clean and returned cleaner.nice job u-haul.
greg vGas was low, warning lights on. Place is dirty and unprofessional.
bj ki think that uhaul should give the first five miles free that would draw more bussiness. i know i would rent uhaul again for my moving needs thanks uhaul.
robert nI didn't receive any of the add ons I purchased and got a $76 charge! Ripped me off. Terrible customer service and not enough lighting at the location - I felt unsafe getting the U-Haul that night. I would not recommend this location!
Kaytlynn BGet accurate fuel and mile readings on your vehicles. Trucks are parked at an angle to falsify fuel levels and I was charged almost 40 miles extra @ $0,99/mi. I have google maps evidence of my travel INCLUDING my drive in my personal vehicle to the pick up location. I will not be renting from this facility again.
JONATHAN WRien
Joseph CLeave to innovations when moving cause they help u save time and money.
Ryan ALorraine is incredibly helpful and accommodating. Thank you Lorraine - appreciate all your help!
LOIS KVery friendly and professional so don't change anything
Brenda RVery nice lady doing the reservations. Pleasant experience.
GREGORY hPickup and drop off was quick and easy. Equipment was in good condition and ran well.
William SPlace is run down not appealing to the eye at all. Ghetto. Our van was filthy. Doesn't look like the inside of the windshield has been clean in a long time. Seats felt gross. Van stunk. We took it home and cleaned the inside of it and filled it with air freshners. Had to call roadside service at our home at 11:00 pm that night because the back driver tire was leaking air.
Doniella WStaff very helpful and friendly. Need a bigger location to allow room for drop off of equipment.
Joe Bfound garbage behind seat did not remove due to contamination concerns
JUDI TVery easy and efficient process!! Excellent work!
Mary HThe vehicle I was leased was filthy in both the cab and cargo area. The exhaust system leaked and was very loud. Had I not needed the vehicle in this day I would have refused this vehicle. The location was unprofessional and just as filthy as the truck. There was no one there when I arrived for my rental, despite being there during published business hours. There was no one present when I returned the vehicle, despite being during published business hours. I was charged for an additional day stating the vehicle was returned at 9am the next day, when it was returned the previous day to a closed business location. Clearly the location simply logged the vehicle returned the next morning because they chose to ave early the day before. I will never rent from this location again. And will reevaluate my use of uhaul based on this experience.
WILLIAM MVery professional, everything was fine....
THOMAS CAlways honest and accurate and goes out of way to help
Ryan AVery nice people, I will return there again!!
Ricky MTight space, but the staff was very helpful and knowledgeable.
Brad HApp made it easy to drop my trans port, the truck somebody else rented, drive very nice, and made this trip easy.
DAVID ERien
Jim KThey were great! Very nice and helpful. I appreciate the Sunday hours so much, really needed a truck due to no power. Thank you for being there on a Sunday. Lorraine was very nice!
LOIS KEverything was great. Very friendly service. No complaints.
Jessie MVery friendly staff and so nice to work with
Kimberly RWonderful staff.
Debbi BThe people at this location were so very nice. A great representative for U-haul, they made the whole experience very pleasant.
Heather WAlmost always use this location unless Situations like location of job require us to go elsewhere but regretfully so because service Here is always friendly helpful and goes out of their way for the customer.
Len RThe parking lot is horrible. U-Haul itself failed to tell me that a 10' truck doesn't have a ramp. The rental place park their trucks super close together my friend couldn't get the truck out and then it wouldn't start. Maybe invest in some newer U-Hauls or fix the ones you have.
Lisa BGreat customer service nice people to do business with
efrain fWhen a customer asked for a smaller truck it should be given. I did not need a 26 footer when I just wanted a 15 footer. Also I don't like that the lady said 9:30 in the morn because there was someone coming to get it at 10 am the next day But then put on the paper work 8:30. That's not what she said. Other then that no issues with the truck.
Michael EAwesome!
CRISTINA CThey were wonderful!
Andrea S