Évaluations des clients Interchange Pallet Solutions

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Interchange Pallet Solutions

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JASON P. le

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Person was not friendly. He was rude and not clear

Greg M. le

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The mobile confirmation process was frustrating and cumbersome. I couldn't get the driver's license updated and kept getting error messages on the website.

Michael B. le

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Nothing to Note

Sean M. le

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Similar to picking up my rental, when I dropped off the truck, the business was closed and I did not interact with anyone in person. This time, however, it WAS an official U-Haul establishment, which made it even weirder. I simple took pictures of everything (as prompted by the app) and submitted them to the app. This was the first time that through the whole process, from picking up the rental to dropping it off, I did not interact with a single person. It wasn't a bad experience but it wasn't a great one either. The dolly I had reserved was not there when I picked up the truck and there was no one to work with to find a replacement or work towards a positive outcome. The gentleman I spoke to on the phone gave me more miles and an extra day to offset the dolly, which was nice, but what I needed was the dolly. Nothing can replace the human factor and personal experience.

omar p. le

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Le client n'a pas laissé de commentaire.

Maria H. le

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Le client n'a pas laissé de commentaire.

Roman S. le

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Le client n'a pas laissé de commentaire.

Jose L. le

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Le client n'a pas laissé de commentaire.

Daniel G. le

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Very ghetto area and unmarked. Noone was in front office to turnnit in during operating hours

albert l. le

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No one at the office. It's a shared location with the pallet yard behind the office. Waited 10-15 for someone to answer the door. Had to walk in the pallet yard to find someone to help me. The pallet yard associates don't know anything about the uhaul business. They had to call Hugo the owner to help them help me. They didn't print me out a receipt not did they break down my final cost. Hugo gave instructions to give me $6.00 in change when it's actually $6.15. I had to walk in there office find me a calculator to in order that I could make sure I was reciving the right change. They Didn't have exact change so was only given $6.00. Promised a receipt by email but never received it.

George P. le

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Not good customer service at all.

hugo v. le

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Le client n'a pas laissé de commentaire.

Alison f. le

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Said open 24 hours - it had an after hours drop box, which worked out fine, but would have been nice to know it wasn't actually staffed 24 hours.

STEVE V. le

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Le client n'a pas laissé de commentaire.

Kenneth H. le

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Le client n'a pas laissé de commentaire.

Brian S. le

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Super easy and smooth transaction! Thank you!

Blair S. le

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No one was at the facility. According to the people next door people are always showing up and not able to P/U their rental equipment. The U-Haul people don't show up till noon. The truck wasn't loaded with what we ordered. Called U-Haul to get the owner to call the people next door to give me the key, Only could find 5 blankets (mostly dirty and covered in sawdust from the business in back and had to search for a dolly) When we arrived there were cops looking for the U-Haul person. Also, it is a small office shared by 3 other businesses - none of them were able to help me. My Suggestion... Get Rid Of This Bozo

John D. le

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It was a late night drop off. Parking lot was dark & scary. :)

Mohamed S. le

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I went there first time to return a trailer at 5pm, their website said that they're open till 7pm but nobody was their "there's no sign to say closed or open or be back or anything" They called me the next day to make sure about returning the truck on time because the have a lot of reservation on that one (as they said) I respected that & made an appointment for dropping of the truck (although I could change the drop off location to another dealer was just Infront of my home) BUT when I went there on time, they were also closed, nobody there & no sign to say any damn thing..!! After all that, I parked the truck in their parking lot & dropped the key in their box "THEY CHARGED ME $45 & STATED THAT I RETURNED THE TRUCK EMPTY ON GAS WHILE I RETURNED IT ON 1/4 FUEL TANK AS PROMISED"

TERRI L. le

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Le client n'a pas laissé de commentaire.

SUSAN W. le

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Le client n'a pas laissé de commentaire.

Nicole R. le

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Le client n'a pas laissé de commentaire.