Customer Reviews for Interstate Rentals
(Concessionnaire U-Haul dans le voisinage)

682 évaluations

12043 Hwy 64   Eads, TN 38028
(1000 feet before hwy 385)

(901) 867-7423

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 11/27/2021: Fermé
  • 12/4/2021: Fermé
  • 12/23/2021 - 12/25/2021: Fermé
  • 12/31/2021 - 1/1/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(901) 867-7423

12043 Hwy 64
Eads, TN 38028
(1000 feet before hwy 385)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 11/27/2021: Fermé
  • 12/4/2021: Fermé
  • 12/23/2021 - 12/25/2021: Fermé
  • 12/31/2021 - 1/1/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

WESLEY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID B. 
Évaluation :
5

The lady there was so helpful and friendly

Letrease G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES D. 
Évaluation :
5

The receptor had to take her mom to doctor so I can't really say much more.

JOSEPH M. 
Évaluation :
5

I have never rented a uhaul before and she made it so easy and took the time to answer all my questions.

Leigh T. 
Évaluation :
5

Nothing the lady I dealt with was great! Extremely helpful and super nice. Take care of good employees is my suggestion to Uhaul.

Joseph E. 
Évaluation :
5

The truck was full of roaches when I picked it up stuff went out to clean it did a great job even offered to throw in furniture covers because I was picking up new furniture he was very kind and friendly very helpful with my needs but the roaches kelp coming back after we picked up the new furniture and it was raining hard and one of the windshield wiper came off so I stopped at auto zone and let them put it back on but after getting back on the road it fell off again 🤦🏾‍♂️

lequez R. 
Évaluation :
5

It was dropped off in Sunday so the facility wasn't open. Process was simple. Drop box was placed in a convenient location. Called the 800 number to inform them it was returned. The associate was helpful and professional

Charles R. 
Évaluation :
5

This was such a convenient location for our move and that is so important during the confusion and chaos of changing one's life! The driveway was a bit treacherous due to potholes and rain. Maybe some improvements needed there. But the courtesy of the staff and the dependability to meet our need was A+!

DEBORAH E. 
Évaluation :
5

We love Dana at our UHaul. She feels like family and always makes sure our experience is the best ever!!!!!!

Melanie A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROLAND S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel C. 
Évaluation :
5

The person who attended me was helpful and courteous. She did all paperwork in a short time and even explain to me how to tie-in the car dolly to the truck. It was great experience.

Edgar A. 
Évaluation :
5

The USB connections in my truck were damaged and unusable. It appears that these were not checked prior to my rental.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHLENE H. 
Évaluation :
4

Dana has a wonderful attitude and makes it easy to rent U-Haul equipment. I've been renting from Interstate Rentals for over 15 years and never had any problems.

CHRISTOPHER P. 
Évaluation :
5

The process of picking up and dropping off was smooth and easy.

JEFFREY O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD D. 
Évaluation :
5

always a smooth transaction and friendly service

William W. 
Évaluation :
5

Dana is a wonderful agent. The only thing I would recommend is that she have more trucks of different sizes available, particularly smaller than the 17 ft. Otherwise, this location has worked very well for us and the 17 ft truck fits most of our needs.

Melanie A. 
Évaluation :
5

Nothing! The employee was very professional and helpful.

Preston C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beatrice W. 
Évaluation :
5

I have rented from this location multiple times. Service is excellent!

Paul F. 
Évaluation :
5

Very nice management.

WILLIAM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angelina H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal M. 
Évaluation :
5

Dana, the U-Haul representative, was knowledgeable, kind, and most accommodating. U-Haul needs more people like her.

Terry N. 
Évaluation :
3

My wife was waiting in the parking lot for me while I went in to ask a question. There were no parking spaces available. While she was waiting in the car with the engine running an employee came up and asked why she was in the way. She was not blocking anyone. We booked one way trip, long distance, not a cheap trip. Did he forget that customers pay his wage? Employees being helpful would go a long way. Very rude dude. Then he proceeded to act like he was going to back into her. The reason we were asking a question, was that we had to go back after we booked, because the desk person forgot to tell us where we were to drop off the truck at our destination. The fact is he asked why she was in the way. Sorry, if customer are just in the way.

Henry O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gloria S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas G. 
Évaluation :
5

Great customer service!

Kenneth W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS M. 
Évaluation :
5

The associate was very nice and very professional! She showed me how to use the trailer very well and was a great help!

Daniel H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris P. 
Évaluation :
5

Self guided pick up & drop off process was great, on top of that I received a call right after I made my reservation just to give me a courtesy confirmation that my truck was all set & a couple friendly reminders of what to be prepared with for the best self pick up experience, which it was.

Kyle M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHANDRA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melanie A. 
Évaluation :
5

Dana made this move a joy with her service and advice. U Haul has a winner in Eads, TN..

HAROLD T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael M. 
Évaluation :
5

All good! Maybe on website or somehow let folks know to check with insurance company first.... mine was a long wait so I had to just buy the insurance.... Or on the email when it's reserved, kind of a heads up about the insurance I give you guys a 10!

Braxton R. 
Évaluation :
5

No hassle checkout. Quick, efficient, happy. Win, win, win!

Mark G. 
Évaluation :
5

The Lady that works there found something in the truck and actually called to let us know. Excellent service à la clientèle. She would be the reason we rented here again!

Sam M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie S. 
Évaluation :
5

I've rented from here more than once and Dana is always pleasant, and accommodating! I'll definitely rent from her again!

Karen W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONIA F. 
Évaluation :
5

All good. No negative comments. Thank you.

Paul B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARRY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keith L. 
Évaluation :
5

Dena is great. Used to go to the U-Haul on Hwy. 64 in Bartlett, Tn. The employees there were not very nice, rather rude at times. I would say hello and they wouldn't even acknowledge you the whole time you were there. Dena is always great. Wouldn't want to go anywhere else.

Steve O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel M. 
Évaluation :
5

Helpful and friendly.

Linda H. 
Évaluation :
5

Outside porch and lobby could use a clean up. Especially during this covid outbreak. Very friendly staff!

Julie S. 
Évaluation :
5

The Eads TN Location was GREAT. From A to Z.. The people were very good and helpful. We were in and out very quickly. We rented 3 trucks so far and if we need another would go back again.

dennis C. 
Évaluation :
5

Good Helpful People, No Comments to improve

John S. 
Évaluation :
4

Really appreciated the store clerk! She was very friendly and accommodating! I will definitely come back to this location!!!

Melanie A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joey W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE FRANKLIN W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sarah S. 
Évaluation :
5

Great service, thanks

David N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt C. 
Évaluation :
5

Don't change anything. This is the second time I have rented from this Uhaul. The staff is great and service was excellent! Great job!

paul F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeremiah W. 
Évaluation :
5

Dana was AMAZING! She took such good care of us and she was very attentive to our needs!!

Carrie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen B. 
Évaluation :
5

Very helpful.

JASON R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TROY F. 
Évaluation :
5

First, not change a pickup location the afternoon before to 25 miles out of the way, then have me driving over an hour because the truck was not right. When I booked the pickup I requested someone to talk to in person at the pickup location when picking up the truck and nobody told me that I would have to do it through the app until I got the first place, which I had no cell service, then I come to find out that all the mocking supplies that I ordered and wanted to be picked up when I picked with the truck was 45 mins away at another location. The icing on the cake is when every time I called U-Haul to have them help I would wait over 30 minutes just to speak to someone. Talk about a breakdown in communication and customer service. I have used U-Haul a lot over the years and this past experience is I may never be back, the only good and helpful part of this entire rental was the lady at the 3 pickup location (non U-Haul dealer - private party) and the lady at the 2nd drop off location (again a non U-Haul dealer - private party) was awesome and very helpful, U-Haul on the other hand poor poor experience.

Cj P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara W. 
Évaluation :
5

Had a great experience; easy check-in and easy check-out...can't ask for more.

Federico G. 
Évaluation :
5

The woman who worked her was super nice!! She really enjoyed her uhaul franchise

REID K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES S. 
Évaluation :
5

Great experience, definitely recommend. Thanks

Federico G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dottie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony D. 
Évaluation :
5

They were very helpful, understanding, and easy to work with. I would use them again for my next U-haul rental needs.

Jonathan G. 
Évaluation :
5

REGISTERED ON LINE MY TRUCK WAS READY STAFF MEMBER EXPLAINED EVERY THING, AND WAS VERY VERY NICE. KEEP UP THE GOOD WORK. VERY HAPPY WITH THE SERVICE.

TYRONE C. 
Évaluation :
3

Not much to report. Didn't even go inside. I relayed to the employee about the lack of pads, etc. and she was very helpful.

Robert W. 
Évaluation :
5

Very friendly and helpful.Keep up good work.

James S. 
Évaluation :
5

Very helpful and polite.

lisa C. 
Évaluation :
5

Fast and friendly customer service.

Rae D. 
Évaluation :
5

Very friendly and helpful. Thank you.

James S. 
Évaluation :
4

Make sure the doors on the trailers are kept closed. Mine was wet inside.

JAY V. 
Évaluation :
5

Dana is wonderful person & great to work with & Truck was there, ready to go . In & out in 10 minutes picking up & returning

John W. 
Évaluation :
3

The location may be new. It doesn't keep a collection of trucks on site. The property had lots of trailers, RV's and junk. Almost didn't know it was a Uhaul. However it suited my needs for a truck drop off.

Melanie A. 
Non les évaluations ont été soumises pour cet établissement.

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