Le client n'a pas laissé de commentaire.DAVID Y.
Customer Reviews for Iron Guard Storage Pepperell
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Customer service was excellent.DAVID B.
Again, the building was closed, the online system was having troubles and THERE WERE NOT ENOUGH CUSTOMER SERVICE REPS TO TALK US THROUGH THE PROBLEMATIC PROCESS.Craig W.
Le client n'a pas laissé de commentaire.Henry H.
The office manger had to get stuff on his day off and returned the rental the workers were 10 mins late back from lunch.Clayton C.
Le client n'a pas laissé de commentaire.Bradley W.
This was the best experience I have had at a uhaul store. The men working were extremely helpful.REGINA M.
Robin, the guy who works at the desk was super helpful and friendlyBENJAMIN C.
Le client n'a pas laissé de commentaire.Kimberly B.
Le client n'a pas laissé de commentaire.Bill O.
Le client n'a pas laissé de commentaire.Corneasha K.
Not much! this is a great location and the guys were very friendly, very knowledgeable and helpful. A great operation. Keep it up!ANTHONY M.
Location did an excellent job handling overflow of drop off in a college town. They were well staffed and drop off was easy and efficient. Well done!Anne M.
Le client n'a pas laissé de commentaire.Andrew C.
Le client n'a pas laissé de commentaire.Joseph S.
They have plenty of trucks!!!CLARENCE H.
Le client n'a pas laissé de commentaire.Randy B.
Easy drop off and well lit parking lot.THOMAS R.
Le client n'a pas laissé de commentaire.GERALD W.
Excellent greeting, help, and quick service. Great job!James S.
Le client n'a pas laissé de commentaire.Benjamin V.
Le client n'a pas laissé de commentaire.Paul D.
Le client n'a pas laissé de commentaire.LINDA N.
Le client n'a pas laissé de commentaire.Jimmy T.
Le client n'a pas laissé de commentaire.DUANE B.
Le client n'a pas laissé de commentaire.Michael B.
When renting, the person talked so fast it was hard to know if I was getting what I needed. I needed two dollies and only one was available. I stopped at two other locations trying to find another dolly one didn't have any the other was not open I had to drive to Opelika/Auburn to get the truck that I needed therefore, I had to pay for an additional about 45 miles. Not happy with UHaul. Will not recommend.MARTHA Y.
Le client n'a pas laissé de commentaire.WILLIAM M.
My apology for not getting the name of the young man that assisted me with my rental. He was amazingly kind and eager to help me. Such a gentleman. In fact, all the associates I met at this location went out of their way! Will definitely encourage others to use this location for rental services. God Bless!SHARON N.
Didn't have to communicate with anyone at this location. We were given a different drop off location, when we arrived to turn equipment in, we were told we would need to take it to an alternative location. Truck was checked in at original "check in" location & taken to secondary "drop off". The ONLY positive experience of this entire transaction was with the employee that checked the vehicle in.Joshua B.
Le client n'a pas laissé de commentaire.Christopher K.
What personnel? Beyond awful and will NEVER us Uhau again.Billye M.
I personally don't think that the location of my rental. Needs any adjustments at all. This entire staff was so friendly and inviting. I've rented quite a few times in my life. And I've never had such a pleasant experience like I received on August 6 2021.APRIL S.
Le client n'a pas laissé de commentaire.Larry M.
Staff up for heavy weekendsAshley S.
Mobile pickup. I had already uploaded driver license not sure why I had to go it twice. It did take a little while.Shannon R.
It was really easy to check-in and pick up the truck. Everything was clean and drove great. Overall great experience!Trey G.
Le client n'a pas laissé de commentaire.Roy K.
Have longer hours.Barry B.
Parker Caviness provided outstanding customer service. Courteous, helpful, friendly...when I had questions, he responded quickly despite being swamped with other calls. Great guy! I'd definitely rent there again.ROBERT K.
Le client n'a pas laissé de commentaire.CHARLES S.
Keep doing what your doing!TONY B.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.John J.
Le client n'a pas laissé de commentaire.REMONIA N.