Customer Reviews for Iron Guard Storage
(Concessionnaire U-Haul dans le voisinage)

70 évaluations

500 Foust Crt   Birmingham, AL 35214

(205) 791-9143

Heures d'ouverture de l'établissement

  • Du lundi au samedi :
    9h am à 1h pm / 2h pm à 6h pm
  • Dimanche :
    Fermé

Services dans cet établissement :

Pour nous contacter

(205) 791-9143

500 Foust Crt
Birmingham, AL 35214

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Du lundi au samedi :
    9h am à 1h pm / 2h pm à 6h pm
  • Dimanche :
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Excellent customer service and very knowledgeable!!

John T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SABRINA H. 
Évaluation :
3

Not fair to judge where I dropped it off. I wanted to use a manned location. At first three I went to had to do it on website I did not bring password for and my phone was near dead. I did not like having to come to my office to make calls to identify a location with people. This was the only issue I had with the whole move.

DANIEL S. 
Évaluation :
5

Very Nice customer service !!!!! Understanding they asked me questions told me some good advise took the time and explained all about the car hauler . Wonderful experience Will definitely used this location again!!!!! Great guys at this facility!!!!

MONTELL J. 
Évaluation :
5

The alarm went off in the back of the truck I call and they connected me to road side service I held on for about 45 minutes and my phone went dead I plugged it in and called back and held on for over and hour no 1 answer I hung up because the alarm just went off by itself. It doesn't make any sense to have someone hold on that long and nobody ever answered the phone what if it was a real emergency I would not be able to get no help

Michael J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tommy C. 
Évaluation :
5

Enjoyed your service

Marshalene B. 
Évaluation :
4

I need a refund for the dolly I paid for it but it wasn't in the truck and we really needed it

Ashton Q. 
Évaluation :
5

Everything fine

Shannon H. 
Évaluation :
5

Rien

Shannon H. 
Évaluation :
5

My overall experience was awesome

Amy M. 
Évaluation :
5

Very friendly easy to work with...

ERIC J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rachel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angelina F. 
Évaluation :
5

It was a pleasant experience The gentlemen who helped us made it easy and did his job perfectly .

wayne C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamiko C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paula M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angela B. 
Évaluation :
5

Jason Bray was very helpful and professional.

JOEY D. 
Évaluation :
5

We had a great transition moving my in laws furniture. We have used U-Haul several times in the past. With every move, we've had a great experience. Thank you for such great service.

Ed B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmaine S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynn O. 
Évaluation :
5

The Website is awful. Both when I

Angela L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karrie G. 
Évaluation :
5

The two gentlemen that were there, Ricky and Jason we're extremely nice and very helpful

Jason B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dorothy C. 
Évaluation :
5

Excellent service and products. Friendly People

Robert S. 
Évaluation :
2

Truck was rented to me with right headlight low beam burned out. Time restraint prevented me from returning the truck to U-Haul. Additionally, I found rotten apple core resting between the dashboard and the windshield. Does anyone inspect the vehicle before renting?

richard A. 
Évaluation :
5

Excellent customer service, the employees took great care of me.

SHERIDAN J. 
Évaluation :
5

Everything was really good and in order very professional need know improvement at all thanks for your service.

Iris R. 
Évaluation :
2

We were told and we verified that we had a truck. Got there and no truck. Had to go to another location only to find they were not open. When they did open, the system was not working to take payment (which I know was not their fault). Cut into our loading/packing time by almost 2 hours.

david C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brayan A. 
Évaluation :
4

Post the time for opening and closing on the door, there was no number for opening and closing on the door and we had to wait for approximately 30 minutes before we knew what time the building open only by calling U-Haul to see what time it opened.

Rosemary M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

cindy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim R. 
Évaluation :
4

Check the lighter ports to make sure they work for charging one's phone. A side step would be nice as it is a high clearance.

bonnie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James R. 
Évaluation :
3

I was concerned about the 2 front tires The tread on them was bald on the outside edge of the tires The back tires were in good condition The move was a short distance and we had no problems but if a I had a good distance to drive I would have asked for a different truck The service was good and overall was about average

Debra S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

kay W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kenneth S. 
Évaluation :
5

Great place.. customer service was great..

jabari R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

Great location. Awesome staff!!

Alicia D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
1

I am very displeased with the u haul experience! I made the reservations in advance. I was told where the 26 foot Van would be for pick up and that I would receive a call. On the morning I was to pick up the van, the worker on 195 Jasper, Al. said that he was not aware of the order. I called the main office and was told there was a van 30 miles away. It turned out to be 45 miles. I had pay someone to take me that distance for pick up. There was no blankets. I had ordered two dozen. I had to go back to 195 to pick up the blankets. I was told by one of the workers at u haul that you "over book." I also had hired two people to load my u haul (since I have limited disability) at 100 $an hour. So there they sat for two hours while I went to pick up the u haul. I want to be reimbursed for the amount inconvenience and out of pocket expense. You mishandled my rental in a reckless manner. I am totally unhappy with the experience! My phone number is: 205-300-7625. Dr. Dale Hubbard

Waymon H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Cortelius B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eddie W. 
Évaluation :
5

Just continue doing what you do...

Albert W. 
Évaluation :
4

The people were courteous kind and helpful in the location

JOHNEL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDDIE M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Geoff P. 
Évaluation :
4

Pickup location was changed 1 day before arrival. I was 7 hrs. Away and needed the original location. This was inconvenient and cost more per mileage.

Robert B. 
Évaluation :
3

U-HAUL screwed my family over by picking a location that was far away from my drop-off point in both Birmingham, AL and Spring Hill, TN. On two occasions, I was told my location was on Montgomery Highway in Vestavia Hills, Alabama. Of course, you gave me a mini-storage parlor out in the middle of nowhere. In my previous move, U-HAUL gave me a tow dolly for my car they intentionally knew was faulty at their Corpus Christi, TX location. It is clear to me that U-HAUL continues to lower their standards in customer service and quality of product. I tire of your incompetence and lack of concern for your customers. I desire part of my rental refunded due to the inconvenience caused by my extra, unnecessary travel time.

James C. 
Évaluation :
5

Actually charge what you say you will charge.

JAMES M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grace A. 
Évaluation :
5

The customer service rental agent at this location exceeded my expectations. He was friendly, courteous, helpful, efficient, professional and knowledgeable. In my future rentals, I will definitely rent from this location.

Pamlyon W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tiara H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Raymond R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JENINE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sphanie M. 
Évaluation :
3

Dropped out in the drop box, so I didn't speak to anyone.

LYNETTE F. 
Évaluation :
5

No improvement needed. Your staff always provided excellent quality service. Ricky and Jason sincerely cared about meeting our needs for service, storage, or equipment during each visit we made. Thank you to them both. The Robinson Family

shirleen R. 
Évaluation :
5

Nice attentive staff. Very helpful.

MICHAEL P. 
Évaluation :
5

none great location

Geraldine M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karri D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROY M. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page