Le client n'a pas laissé de commentaire.Travis O.
Customer Reviews for Ironbridge Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Richmond, VA 23237
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 9h30 am à 5h30 pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Reserved truck wasn't available at reserved time. Had to come back 6 hours later for smaller truck. A/C on truck did not work and oil light was beeping.EDWARDALLEN R.
Great ServiceIvory H.
Le client n'a pas laissé de commentaire.AUGUSTK K.
Tammy has great customer service skillsAndrea K.
Michael and team at the Chesterfield location did an amazing job on helping meTiffany W.
Le client n'a pas laissé de commentaire.JENNIFERO'NEAL W.
Excellent service à la clientèleAntinita M.
Le client n'a pas laissé de commentaire.GUILLERMOB N.
Uhaul should provide discounts to their customers sometime.MICHAELCONRAD G.
No improvements! I had the pleasure of working with Mike today and he was just incredible! Very attentive, professional and absolutely friendly! Took care of 2 customers very quickly before my turn came and he got me checked out and the trailer hooked up to my truck in a very quick manner! I sincerely wish I had more opportunities to be a customer at this Uhaul rental location.COURTNEYWILLIAMS F.
Had excellent customer service at the counter both at pickup and upon returning the truck. Will definitely be using this location for any future moving needs.Jason A.
Le client n'a pas laissé de commentaire.TERRANCEMAURICE B.
After being told my truck would not be ready until 5 hours after my appointment time by a different uhaul rental company (2 days before), i cancelled the initial location and I booked this location and it was absolutely a breath of fresh air! The kind lady at the front desk definitely lessened my stress over the move and I am so grateful to her for her help with getting the truck we needed for the length of time we needed at the last minute. She was truly amazing!ANITABIBBS P.
Le client n'a pas laissé de commentaire.FREDERICKMORGAN L.
Le client n'a pas laissé de commentaire.Jennifer I.
Le client n'a pas laissé de commentaire.ROBERTLEE I.
Le client n'a pas laissé de commentaire.TERRANCEMAURICE B.
Le client n'a pas laissé de commentaire.KATRINAWRIGHT S.
Le client n'a pas laissé de commentaire.Yongchan K.
Hard to locate with GPS. Call and get directions.TAMMYJO R.
Le client n'a pas laissé de commentaire.JEFFREYDANIEL S.
Le client n'a pas laissé de commentaire.FRANKLINDAVID D.
Le client n'a pas laissé de commentaire.SHARIGREEN B.
Le client n'a pas laissé de commentaire.KYLIEJO M.
Nothing both ends awesomeDawn E.
Le client n'a pas laissé de commentaire.JACOBLEE H.
Le client n'a pas laissé de commentaire.JONATHANANDREW K.
Le client n'a pas laissé de commentaire.Katherine W.
Very helpful and accommodating!!Celestine M.
Le client n'a pas laissé de commentaire.RANDALLEDWARD D.
Le client n'a pas laissé de commentaire.RICHARD JOSEPH K.
Le client n'a pas laissé de commentaire.Veliza O.
Le client n'a pas laissé de commentaire.Derek P.
Le client n'a pas laissé de commentaire.Cheryl H.
I was charged for extra equipment that I did not receive. I needed THIRTY SIX (three dozen) furniture pads AND A FURNITURE DOLLY. I was charged for those. And I received SIX furniture pads, and I got a hand truck but no furniture dolly. The location was closed when I picked up, so I had no way to ask for the remainder of the equipment. Make sure the location knows to include the extra equipment and MAKE IT EASIER TO CONTACT SOMEONE FOR HELP IF ITS NOT RIGHT.Emily F.
Make sure the truck is washed and cleaned out.Kenneth T.
Le client n'a pas laissé de commentaire.Keith M.
Le client n'a pas laissé de commentaire.ROSLYN W.
I had an awesome experience with U Haul representatives. I had an awesome experience using their vehicle. I would recommend U Haul to my family as well as my friends. Darcel MurrayDARCELMURRAY P.
The lady behind the counter was simply awesome. Best rental experience ever.John C.
Le client n'a pas laissé de commentaire.Mindy L.
Le client n'a pas laissé de commentaire.KENNETHEVERETT H.
Very friendly and helpful!!!Darla S.
The customer service was great!!Robert B.
Le client n'a pas laissé de commentaire.TAYLORLANE S.
Le client n'a pas laissé de commentaire.Mark S.
Just keep doing what you guys do best. Totally satisfied...Derek P.
Le client n'a pas laissé de commentaire.KIMBERTONFAITH P.
Everything went perfect and staff were very helpful.DEBRAK P.
Gentleman who assisted us with rental checkout was helpful and very pleasant.LISASCANLON M.
Tammy was awesome thank you!Patrick W.
Le client n'a pas laissé de commentaire.DIANAM C.
Le client n'a pas laissé de commentaire.Dylan V.
Le client n'a pas laissé de commentaire.Amitava D.
Le client n'a pas laissé de commentaire.ROGERWAYNE S.
Great customer service!!!Denise S.
Very nice and helpful. Would recommend.Cody C.
Everything was great. Couldn't ask for a better experience. Your manager, Mike, made it all happen! What a fantastic representative of your company. Thanks, MikeMichael M.
Le client n'a pas laissé de commentaire.AMYCHRISTINE H.
Michael was very helpful. He assisted me with parking the truck with the tow dolly attached which was very difficult for me to back up and park. The facility was beautifully decorated and very clean. His attitude was very warm and inviting. I would recommend them to anyone.Crystal S.
Le client n'a pas laissé de commentaire.JAMESSTEVE W.
Le client n'a pas laissé de commentaire.Debra S.
Le client n'a pas laissé de commentaire.Paul F.
Le client n'a pas laissé de commentaire.Terrance B.
Le client n'a pas laissé de commentaire.Jeanne W.
Le client n'a pas laissé de commentaire.DEREK M.
Mike was pleasant and helpful.Stephany R.
Le client n'a pas laissé de commentaire.Sabrina F.
Le client n'a pas laissé de commentaire.George W.
Very easy to book online. Representative was very nice and friendly when picking up vehicle.JOANN M.
Nothing it was an awesome experienceANDRE W.
Quick return and no additional paperwork!Christina S.
Nothing! Mike was excellent !! Had patience with changing my time and explained everything in great detail! We had an AWESOME experience and if we every need a U-haul or storage we know where to come !!DORISLUZETTA B.
Everything went okay. I was just charged 7 $for fuel when I left it where it was when I picked it up. I'm glad I took pics. The receipt I got had the fuel showing less than what it really was. I noticed the previous customer who was in front of me, he was charged for fuel and I'm wondering if the same happened to him.Jessenia J.
Great guy so helpful and friendly . He was wonderfulLESLIEBROOKE L.
Le client n'a pas laissé de commentaire.Betty M.
Le client n'a pas laissé de commentaire.Christopher L.
Nothing at this time. Customer service was exceptional!Andra J.
Power windows in trucksRex T.
Tammy and the rest of the team at Vigilent Self Storage are all very customer oriented and do a great job making you Uhaul Rental easy and fast. Thanks Guys for a job well done!!Alan H.
The trailer had one marker light missing on drivers side, and 3 inch cut in floor. The agent said it was all he had available. Also the rental was to Chicago which the contract said was for 4 days but the date of return was the next day.CHRISTOPHERAUGUS W.
Absolutely do not rent unless your life depends on it. I rented a 19,99 $ uhaul that costs me 68 $with 14 $insurance. I had until 4:45 to return. Traffic was horrible and I arrived at 5 $:12. They literally charged me for an extra 49,22 $. Will never use this place again! A rip-off! I've NEVER experienced this with Uhaul ever before!SATONYA, TYELI P.
TAMMY WAS AWESOME!!!!SHERIL F.
The truck had standing water in the back, and the air conditioner did NOT work, which was NOT a good thing, since the temperature was about 100 on Saturday, July 18. My son was the one driving the truck, and he had to pull over because he was overheated ~ he actually had to call 911. The first responder said it was actually hotter in the cab of the truck than it was outside!COURTNEYMICHELE W.
Nothing as of right now. I thought Nina Jazelle were great in getting my pick up correct.SEANDENNIS B.
Better directions for key pickupcamellia G.
The AC stopped working on a very hot day. I needed the workout anyway.DEREKV W.
Le client n'a pas laissé de commentaire.Regina P.
Great location and service.EDGARARCHER C.
Le client n'a pas laissé de commentaire.Antonio W.
Le client n'a pas laissé de commentaire.David T.
Le client n'a pas laissé de commentaire.Andrew K.
The truck felt off alignment with a wobble and the check engine light was on. Besides that the staff was amazing, Tammy is a talker but provides excellent customer serviceANTHONY R.
Jazzelle and Tammy were extremely nice. They made my moving day very pleasant.Latina T.
Le client n'a pas laissé de commentaire.Kimberly M.
Le client n'a pas laissé de commentaire.Mario F.
Le client n'a pas laissé de commentaire.ROBERT U.
Le client n'a pas laissé de commentaire.Edward J.
I couldn't return in the truck using the app. I tried multiple times to use the app and it would begin the return process, then kick me out and make me start over. The app could be convenient if it actually worked. Thankfully this location still allowed me a contact free return. They did a good job.Sharitka L G.