Évaluations des clients Island Lake Mobil

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Island Lake Mobil

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Denise A. le

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Although the woman was very friendly and alone her computer wasn't working and I had to wait extra long for her to talk to a person on the phone. Trying to communicate between the three of us over the telephone was difficult. Not her fault she's only the employee.

CRAIG C. le

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Have accurate info on fuel level and odometer! Some shady business practices here!!

Tanna M. le

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Le client n'a pas laissé de commentaire.

Paul P. le

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Le client n'a pas laissé de commentaire.

Rodney T. le

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we already filed our complaint with customer service.

john B. le

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This has been the worst experience ever. And the fact to be told by your customer service manager to "Go Fuck Yourself". What else can I expect when your CS is down the drain? And I was supposed to have received a call from your general manager, never did. I called customer service again, no one called me back and the person in WI who took my call said she couldn't help because she was based out of WI. Seriously?! We are never going to use Uhaul again and we are going to spread the word to our family and friends as well. I never received the copies of phone calls that I requested nor the $14 fraudulent charge for Save whatever that I never authorized.

Jason Y. le

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Let someone know that when picking up off site that they do not hook up or disconnect any equipment

Crystal K. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Le client n'a pas laissé de commentaire.

diane K. le

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This was a gas station where our trailer was the only one out back. the woman working the contract for us at the pick-up site was helpful.

Sara P. le

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I never received a receipt from this location for the rental of the truck. When I dropped it off, the keys were taken from me and I was dismissed without ever being told how my mileage would be compiled. I found out the next day that the truck was never checked in when I got a phone call asking me when I was going to return the truck (it was returned the same day as the rental at the same location at 4pm). UHaul corporation itself was not helpful, as they sent me to pick up the truck (Lakemoor) at a location that DID NOT HAVE THE RIGHT TRUCK. Only when I was at that location was I told that I had to go to another location for the truck. I will probably never use UHaul again.

Ken M. le

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totally inept from start to finish.....

Theresa K. le

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Did not have all the equipment, agent was not aware we had a rental scheduled, had to drive to another town to pick up equipment, did not receive contract upon receipt of keys and truck, overall very stressful terrible experience

EDDIE W. le

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Nothing at all

jack C. le

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I rented a 15 ft. Box truck. I took the truck and packed it completely. But when I tried to pull the door closed, the door would not close. After some time, I protected my goods by binding the boxes with twine. No damage. But if I had had to unpack that truck, get another truck, etc. I would be really upset. The clerk seemed to know about the problem!!

robert F. le

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Vehicle was dirty glass in the cargo area. Had to w as it for person to show up to get truck. Truck steering was shaky and out of alignment

james M. le

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Le client n'a pas laissé de commentaire.

Justin H. le

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Le client n'a pas laissé de commentaire.

bryne J. le

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The attendant was able to upgrade to bigger unit. Made my day much easier!! Thank you

lynda P. le

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Le client n'a pas laissé de commentaire.

KATHLEEN M. le

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It made moving alot easer the boxes are better price and they have a handle cut outs.And the bubble wrap was alot cheaper..then Home Depot.