Customer Reviews for IStorage Deer Valley
(Concessionnaire U-Haul dans le voisinage)

24 évaluations

17811 N 25th Ave   Phoenix, AZ 85023

(602) 863-8991

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 6h30 pm
  • Sam : 9h am à 5h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 7/4/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(602) 863-8991

17811 N 25th Ave
Phoenix, AZ 85023

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 6h30 pm
  • Sam : 9h am à 5h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 7/4/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Have enough gas in the truck to make it to a gas station.

James M. 
Évaluation :
1

Absolutely not I was overcharged and when I call to report it they said it was because I don't return the truck and the truck was returned the same day

marlene N. 
Évaluation :
5

The address given for the drop off was a vacant building and lot. I found the uhaul that I dropped off the trailer a block away. Very confusing.

patricia V. 
Évaluation :
1

Picking up the truck took almost an hour and dropping it off wasn't much better. Unorganized, complicated, complete hassle

NICHOLAS S. 
Évaluation :
5

Not sure if the truck had been cleaned after prior usage.

PATRICIA G. 
Évaluation :
3

I live in Scottsdale, UHaul changed our pickup location last minute. We had to travel 30 plus miles, with countless uhaul locations on route. Just frustrating.

David H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claudia S. 
Évaluation :
1

They forgot my dolly. I called several times and left messages. No one ever contacted me back.

Peter S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Natalie A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bailey M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paulette N. 
Évaluation :
1

Glenda had no idea of what she was doing. Moving is stressful enough. She just added additional stress by her lack of knowledge. I would recommend just going to a U-Haul center.

Nakeya K. 
Évaluation :
1

I had a pickup scheduled for 9. Didn't leave until 1030. The systems crashed and the lady working seemed to have no idea how to work the system and had absolutely no sympathy for us. When people move they have a strict schedule to uphold and she didn't understand that. The district manager had to get on the phone with us and our reservation was voided and he made us walk in customers. He was eventually able to help me out, but only offered me discounts on gas and blankets. I still paid full price which seems kind of ridiculous. Thanks for asking how my experience was. Won't use Uhaul again.

Joseph B. 
Évaluation :
4

I was told to go here by Uhaul due to available truck sizes. Storage facility with only a few trucks, but staff was awesome, and truck was clean!

John C. 
Évaluation :
5

Just amazing

Najib G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matt K. 
Évaluation :
5

Manager at this location went out of his way to help us out to return our trailer. After a 3 day drive from NY, we found we were unable to drop off our trailer to the closest 3 locations. 1 was closed (planned drop off location). The other 2 locations would not accept our trailer because they had a surplus of stock. The manager of this location took our trailer, and personally drove it to a more distant location that would accept it!!! Now that is excellent service, I cannot say thank you enough!

nathan H. 
Évaluation :
4

No advice on improvements - Jessie did a good job explaining options, costs, rules, etc. Very helpful and friendly. Comfortable transaction.

roger C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesus M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY L. 
Évaluation :
2

I think it was just the first time that the girl at the front desk had done a truck rental before so it wasn't her fault that it took a lot longer than I would have anticipated. I sat there for 30 minutes while she made a bunch of phone calls to figure it all out. UHaul should make sure people are trained before they throw people into the fire so to speak. Definitely not her fault at all but it was a bit frustrating...

Jason D. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

Retour
Haut de la page