Évaluations des clients IStorage El Dorado Hills

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de IStorage El Dorado Hills

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Dan S. le

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Le client n'a pas laissé de commentaire.

Joe L. le

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I think your doing it. Not much I can add to it c

Anthony S. le

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Very good and easy

Robert M. le

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Closed when I dropped off the truck

Gregory T. le

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Truck had major problems . Mirrors could not be adjusted. Radio did not work. Needs new shocks. Very bad ride.

Paul L. le

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nothing.

Roger H. le

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pre pick up and pre return procedures convoluted and annoying.

Francis E. le

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I made a reservation for 24hr share, truck was ready and everything set up perfectly for me. Great guys

Ron C. le

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THE PERSON BEHIND THE COUNTER WAS FRIENDLY AND HELPFUL

Kyle F. le

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I cannot comment because I had a second driver return it.

Cyndi D. le

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I did the mobile check in and it told me the truck was up the hill on the road when it really was in the parking lot. Thank goodness the person in the office greeted me and ask if I needed any help. He was very nice and helpful.

John H. le

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Le client n'a pas laissé de commentaire.

Rosalie P. le

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Le client n'a pas laissé de commentaire.

Katherine B. le

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Take the tape off the windshield from when it was replaced, clean the windshield, and make sure the oil has been changed. The check engine light came on 15 miles after leaving the house. Had to take the truck to a uhaul center to be looked at before we left town, resulting in an hour of lost time. We were compensated with an extra 100 miles and 2 days, which we did not need. No financial compensation was offered.

Justin N. le

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Check in and check out was easy and fast. Thanks

David K. le

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When I arrived form i-130 reservation to pick up a truck, there was a sign on the door that said we will be back at 1:45. unacceptable customer service to have one employee on duty there were three of us waiting for him at the door my appointment was for 1:30 p.m. I was there early and he didn't come back till 1:45 p.m. in addition to all of this, the contract said 3/8 of a tank I was already late for my trip when I looked at the gas gauge it was slightly below 3/8 and then when I returned it you guys charged me for having it much less than where I returned it out I returned it exactly where are you guys left it for me.

ELENA B. le

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Le client n'a pas laissé de commentaire.

Joe L. le

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Jacob was very accommodating. Excellent representative

Katie S. le

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The uhaul customer service was terrible. Extremely rude and made the whole situation worse. It was immediately apparent they didn’t care at all and basically had better things to do which made me more upset then when I first called. The el dorado hills location where I picked up the uhaul was great. Very kind and helpful.

Robert R. le

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Jacob was very attentive and did a good job...

Giannina S. le

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Le client n'a pas laissé de commentaire.

Schoen M. le

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Great truck rental for moving our items from home to a storage unit, plan to schedule again! Jacob was especially helpful and efficient!

Ron T. le

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Excellent, knowledgable service. Couldn’t ask for more.

Rob S. le

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Le client n'a pas laissé de commentaire.

Alan M. le

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Le client n'a pas laissé de commentaire.

Scott B. le

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Le client n'a pas laissé de commentaire.

Jonathon G. le

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Vehicle was out of alignment, but still drove ok.

tom W. le

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temp. was 100 and air cond. did work. No dash lights so very hard to tell how fast I was going, No horn, broken handle on driver side window. Tried to change pick up time and said a 26 foot truck not available. Found out later they had 2 in inventory. I'm not a happy customer.

Patrick F. le

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I used the early pick-up feature and, even with my limited smart phone abilities, I was able to complete the sign-in process. Upon returning the truck, the office person was very polite and efficient. Thanks for a good experience.

KRISTIN R. le

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Truck was returned during closed hours there returned via the uhaul website

PAULA H. le

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Le client n'a pas laissé de commentaire.

Alireza M. le

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Thanks

Nia W. le

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Le client n'a pas laissé de commentaire.