Évaluations des clients iStorage Fiddlesticks

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de iStorage Fiddlesticks

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susan D.
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Le client n'a pas laissé de commentaire.

Gary W.
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Good Experience. Keep up the good work!

MICHAEL JAMES H.
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This location was well above average with customer service and we will be using them again!

WILLIAM C.
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Le client n'a pas laissé de commentaire.

Kristin F.
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Le client n'a pas laissé de commentaire.

Jude D.
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Very Professional Service

Toys F.
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Le client n'a pas laissé de commentaire.

Anthony G.
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Everything was good. Staff was very nice and professional.

Elaine L.
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Le client n'a pas laissé de commentaire.

RICHARD P.
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There were no furniture pads available and no appliance cart. The truck was dirty and full of dog hair. I had to drive 8 miles to another ;location and trade the truck in... cost me 2 hours of time.

Matt F.
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Le client n'a pas laissé de commentaire.

GREGG R.
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Service was fast, quick and efficient. You guys ROCK!!!!!

Mary S.
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The man was very nice and helpful.

WILLITONE P.
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Le client n'a pas laissé de commentaire.

Chad L.
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Thanks Rob!

Robert R.
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Le client n'a pas laissé de commentaire.

Larry K.
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Although agent was busy, and lot was over-full, he was friendly and accommodating -- no complaints; no issues.

Robert W.
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Le client n'a pas laissé de commentaire.

Greg W.
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Thank you Robert for everything!

Kelly C.
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Great experience. Professional, punctual, friendly, super careful with belongings.

Leah D.
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Le client n'a pas laissé de commentaire.

Rick A.
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Thank you Robert for making everything.

Bill C.
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Le client n'a pas laissé de commentaire.

Anthony L.
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Very professional and courteous staff. They make it easy.

Bob B.
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Excellent service!

mike O.
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Thank you Robert for the great customer service!

Mak K.
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Le client n'a pas laissé de commentaire.

William C.
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I will only use this location for future rentals. Friendly courteous and well prepared I was in and out in no time. The best experience I've had with a U-Haul rental today.

Greg W.
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Le client n'a pas laissé de commentaire.

OMAR Y.
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Le client n'a pas laissé de commentaire.

OMAR Y.
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Thank you! Excellent service!

Tesharia F.
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It was all a great experience. Great customer service by Robert, from booking to drop off. I am very satisfied with the service.

Joseph R.
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Thank you!

Danny F.
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Everything was great

MATT H.
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Robert was exceptionally pleasant and efficient. Location office was clean & well stocked/organized. Outstanding service!!

Yvonne B.
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Le client n'a pas laissé de commentaire.

Anthony L.
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Le client n'a pas laissé de commentaire.

Linda D.
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Le client n'a pas laissé de commentaire.

Buelow B.
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Thank you!

Mark M.
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Le client n'a pas laissé de commentaire.

Mandee C.
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Le client n'a pas laissé de commentaire.

Anthony G.
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Le client n'a pas laissé de commentaire.

Luigi B.
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Le client n'a pas laissé de commentaire.

Paul S.
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Le client n'a pas laissé de commentaire.

Dickson C.
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Le client n'a pas laissé de commentaire.

Perry G.
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Le client n'a pas laissé de commentaire.

Donald K.
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Great service!

Dwight B.
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Thank you for your assistance on short notice!

Austin A.
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This entire experience was a cluster. The original pickup location was changed which is what it is, but then I get to the pick up location and the gentlemen made my wife feel very uncomfortable as well as he did not have multiple things that were a part of the order. He provided a phone number for where we could pick up what he didn't have and “they will add it to the order.” The location we went to said that was not an option and created a new order altogether.

Dillon P.
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Le client n'a pas laissé de commentaire.

Miguel M.
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Thank you!

Michael A.
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Le client n'a pas laissé de commentaire.

Scott F.
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The price included 5 days of use from Florida to Pennsylvania and the nice gentleman extended it to 8 for me without extra fees! Very good business!!

Phil R.
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Le client n'a pas laissé de commentaire.

Michelle H.
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Fantastic Customer Service!! I highly recommend this location!!

Shayna F.
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Thank you

Jason O.
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No one to help. The trailer is very heavy and did not have a lift arm We had to lift it on our own. Was told over and over. Uhaul is not our primary business sorry.

iStorage F.
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Le client n'a pas laissé de commentaire.

Tom H.
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Le client n'a pas laissé de commentaire.

Stu L.
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Le client n'a pas laissé de commentaire.

Robert R.
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Great service. Thank you.

Michael C.
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Box of truck had grease on the floor. Kind of slippery and dirty. Previous renters had put some boxes down. Otherwise rental location was fantastic

David V.
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Le client n'a pas laissé de commentaire.

Arnell P.
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I arrived to pick up the truck after a long flight from Washington D.C. The internet was down and it took over 45 minutes to complete the rental agreement. The truck was very dirty. Full of smashed love bugs. The windshield was covered with it. Backed on so it was very difficult to clean. The agent didn't do a walk around. Truck performed well mechanically but had a leak in the attic area during a storm.

Dale L.
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Quick and easy pick up and friendly staff. Very convenient location near the airport.

Andrew B.
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Everything went well. Thank you!

Lori B.
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Le client n'a pas laissé de commentaire.

Andres A.
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¡Gracias por tu ayuda!

JEFF M.
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Le client n'a pas laissé de commentaire.

Anthony J.
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Le client n'a pas laissé de commentaire.

Robert R.
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Excellent service and staff!

Richard K.
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Great location!

Anthony G.
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Le client n'a pas laissé de commentaire.

Ron T.
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I did not get the appliance dolly that I ordered and they did not have one. The credit has not been processed, and they did not list the proper drop off location that was already filled out.

Donald K.
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Not a thing I was very satisfied Robert and his female assistant was very nice and helpful very nice team

Mike S.
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Excellent staff and great facility

Frank M.
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Le client n'a pas laissé de commentaire.

John H.
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Le client n'a pas laissé de commentaire.

Louis B.
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Le client n'a pas laissé de commentaire.

Mike S.
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Le client n'a pas laissé de commentaire.

lawrence L.
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Le client n'a pas laissé de commentaire.

Rebecca E.
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Customer Service was outstanding. Rob was very helpful. Thank

Rebecca E.
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Excellent experience but why am I answering in Spanish? I don't speak it ?!

Noe F.
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Le client n'a pas laissé de commentaire.

Jason G.
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Thank you iStorage!

Thomas M.
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Upon arrival we found out that this location did not have the size truck we ordered nor the furniture dolly we ordered. We ended up having to take a larger truck. They took the charge for the dolly off the bill and gave us one from their storage business. We were also offered the "safe move" insurance, which we declined only to find out that we were charged for this anyway. We were marked down as having a full tank of gas but when getting in the truck, it had less than 3/4 of a tank. When we asked about the milage (this was a one way move), we were told there was unlimited miles. However, when we dropped it off, we were charged for milage over the base amount (granted it was only $2.40). Finally, we weren't even walked out to the truck which was parked in the back of the property. When we got to the truck it obviously hadn't been cleaned or attended to in quite a while. We had to clean all the dead leaves off the truck and the cab was sticky with was we assume was spilled soda. Unfortunately, we had flown in from out of town to move our daughter, were on a tight schedule and therefore, didn't have the time to argue over these issues. We have used U-Haul multiple times in the past with positive experiences. The two individuals at the location were very nice but overall this was a bad experience, cost us more than expected and we would not recommend this location to anyone.

Angela D.
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Le client n'a pas laissé de commentaire.

Carol M.
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Le client n'a pas laissé de commentaire.

Richard V.
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Le client n'a pas laissé de commentaire.

Eric R.
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Great facility with really nice people working there. It was a pleasure to have my things in storage there. Joyce Carden.

Amy W.
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Le client n'a pas laissé de commentaire.

Courtney M.
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Excellent Service!

Nancy P.
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Had one bad tire on it and lights were not working but gentleman emailed service tech and he was there in a few hours and fixed everything . We received excellent service. Gentleman hook trailer up for us. I could not pick up tongue to hook it up to truck.

Reed Z.
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Customer service, the U-Haul website, and most of the locations are absolute garbage. I don't understand how U-Haul is still in business outside of the fact they are primarily the only option. The website is never accurate. And not just slightly off, but blatantly inaccurate. The reverse order line is rude and unprofessional, and most locations are not actually vendors, they just do this on the side and have zero idea of what is going on. This location however was very professional and polite so I HATE my only option was to rate this location. THIS LOCATION was a 5. Most U-Haul locations and corporate itself I'd LOVE to give a -5 if I could, so I went with a 3. I hope U-Haul itself goes bankrupt and the boardmembers have to fight the urge to jump off of buildings because they can't put gas in their private airplanes anymore. Maybe if they put more money into the business and customers and their website than into their pockets the experience wouldn't be a continuous horror show. Hopefully everyone else understands and my apologies to this location.

DAVID J.
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Le client n'a pas laissé de commentaire.

MAX C.
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Excellent service and equipment was clean and conviently located.

Michael B.
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Nothing. We had an outstanding experience. The staff was very kind and professional.

John N.
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This location was convenient and the staff was friendly and helpful.

Magdala J.
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Le client n'a pas laissé de commentaire.

Amjad S.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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