Évaluations des clients IStorage Jetplex 8044

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de IStorage Jetplex 8044

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Brandon H. le

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Le client n'a pas laissé de commentaire.

Eric M. le

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The lady that helped us was excellent, however, we were charged TWICE, and it’s been TEN days and our money ($193.07) has NOT been given back to us. Furthermore, they are not proactive in contacting us to resolve it, we have to keep contacting them when they’re aware of the issue. James@uhaul keeps saying it is a hold, but it’s not showing up as a hold and we want the DUPLICATE CHARGE REFUNDED TODAY! It’s been TEN days that you’ve had our money.

Etta S. le

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Everything was in order. The staff was excellent!

Jamie H. le

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Le client n'a pas laissé de commentaire.

KIM K. le

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They need a more space ti park. Or a sign stating where to park if parking lot is full.

laverne W. le

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Le client n'a pas laissé de commentaire.

Anthony D. le

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Le client n'a pas laissé de commentaire.

Jeffrey A. le

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The seat was a little difficult to adjust. The website was a bit difficult to use. I wanted to edit my original request by changing the type of rental--I had to reserve another vehicle at a different location. I emailed customer service to cancel by original request but it kept showing up. I then called the location to cancel and got a voice mail and later got a call from a different location for the original reservation.

Russell B. le

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The rental process was horrible. First I was given a location that didnt have the truck that was promised. Luckily I called before I went down there. Then I was given a truck that was on the other side of town. The lady at the location was very helpful though. I called Uhaul and stayed on hold for quite a while but the guy answering the call was great. I was told that the communication process between Uhaul and the drop off sites isnt what it should be.

dontavius B. le

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Late dropoff.

Tracy S. le

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Only thing i would suggest is to give the customer a credit upon turn in when they leave more gas in the tank than when they first got in the vehicle.

David A. le

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I was disappointed with the fact that when a new locations was sent to us in the confirmation text, the pick up time was adjusted without my agreement. We rented 2 different trucks for our event and this happened with both, causing me to have to contact the 1-800 Go UHaul both times and standing on hold for more that 75 minutes between the two of those phone calls both at very inconvenient and pressure filled times for me. My purpose for planning ahead and reserving ahead was to avoid just that. This was very disappointing and would cause me to potentially not refer you nor use your service again.

Angela L. le

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Customer service was excellent !

Jed K. le

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Le client n'a pas laissé de commentaire.

Edward K. le

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The lady at the front desk was so helpful and kind. I’d definitely rent from here again!

Kevin J. le

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Le client n'a pas laissé de commentaire.

Matthew P. le

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The truck I had reserved was not there. When it said I could pick it up at 9:30 am and I finally got the key and got in it at 10:14 am and I would like $50 rebate. For waiting almost 45 mins to get it. And the air condition did blow out good air. It was alright. And it had no windshield cleaner in the truck to spray and clean window with windshield wipers.

Sheri B. le

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Debbie was excellent! She drove me to another location to p/u a car carrier, this is the ONLY location I highly recommend, I went to them all and they screwed up on the carriers and downed them, always make sure one is ready before you p/u, no communication and they will send you to multiple stores.

joseph W. le

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Le client n'a pas laissé de commentaire.

Kris J. le

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I found the process for checking out the truck without personnel tedious and difficult.

Sheryl R. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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Le client n'a pas laissé de commentaire.

Elizabeth W. le

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Le client n'a pas laissé de commentaire.

DANIELLE T. le

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Customer service was great and equipment was top notch!

Dant'e P. le

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Le client n'a pas laissé de commentaire.

Andrew D. le

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Le client n'a pas laissé de commentaire.

John P. le

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Le client n'a pas laissé de commentaire.

noah A. le

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Great service!

Akbar A. le

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Le client n'a pas laissé de commentaire.

Andrew S. le

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The trucks steering wheel is off center. Besides that perfect experience with istorage and uhaul.

Gregory H. le

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Excellent service delivered with kindness!

Keith M. le

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Le client n'a pas laissé de commentaire.