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norvel C.
Customer Reviews for IStorage South Wichita
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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The online drop off features can use a little attention. Every time I tried to select my hometown drop off location, it wanted to charge me $450. Therefore, I had to select a location approximately 30 miles away to get the $119. price. Christina at IStorage was very helpful with getting our drop off location fixed.
Shelly S.The person at this location had absolutely no idea what she was doing, hadn't been trained on uhaul rentals, had to wait for a manager to show up to help her, who also seemed to not know what he was doing. Was charged up front without coverage even though I booked online with coverage. Then at check out she tried to tell me I didn't need to do anything and we were all good, so I explained to her that I needed it to be checked in with a finale receipt so that I wouldn't be charged for extra days. Then I was charged a second time for a higher amount. She did no pre rental inspection of the equipment, nor did she do a post rental inspection, nor did she do a vehicle inspection on the vehicle being used to tow with the car dolly. Took over 45 minutes to get checked in to get the car dolly, and almost 30 to get the return finished! Absolutely horrible service. Next time I guess I'll just rent from budget rentals!
Tyler F.We have dealt with Christina a couple of times at this location, she is very professional and great to deal with.
Ali B.great serviceâ€s
Christina M.It is OK
VINCENT C.Your app leaves a lot to be desired
Angela P.The open sign on the door said 10:00 am but I had a reservation for 9:30. The person working there seemed put out. Upon returning the person working there told me she had no training and could I come back in 45 minutes. When I returned I was charged double for being late. I realized this after returning home and couldn't reach the location where I rented from by phone. I called Amanda Koehn at the u-haul West Wichita and she issued me a refund.
mark D.Hidden charges we also had to wait for an hour because they decided to take a break and I guess can't open the door during it. Then the equipment I had reserved online was not there so I had to search other uhauls in the area to find one.
JUSTIN F.The marker lights were not working on this unit so driving at night you did not have lights. The turn signals worked and the brakes like worked that's all
ryan O.The representative at the store was super friendly and helpful. The process was smooth and quick.
Kourtni M.I had issues getting the truck via digital check-in, and then I was overcharged!
Jason T.People were very helpful. Nice smooth pickup.
Daniel P.i like renting from here and not in longton for there all they are able to do is call the main office even if you resive one on line before going there it takes a long time to get going after you get there.
debora P.Everythings ok just dont change to get done immediately coz no tools to borrow from the shop or office but it's ok we made and done as soon as possible thank you
Julie J.Quick rental no problems with anything. Needed a couple extra days and was able to acquire. Professional staff Fast friendly dependable manager. Will recommend to others.
Christopher F.