Customer Reviews for IStorage South Wichita
(U-Haul Neighborhood Dealer)

27 évaluations

1050 E MacArthur Rd   Wichita, KS 67216

(316) 221-2777

Heures

  • Monday–Friday
    9h30 am à 1h pm / 2h pm à 6h pm
  • Samedi
    9h am à 1h pm / 2h pm à 5h pm
  • Dimanche
    Fermé

Services dans cet établissement :

Pour nous contacter

(316) 221-2777

1050 E MacArthur Rd
Wichita, KS 67216

Services dans cet établissement :

Heures

  • Monday–Friday
    9h30 am à 1h pm / 2h pm à 6h pm
  • Samedi
    9h am à 1h pm / 2h pm à 5h pm
  • Dimanche
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The lady in charge was very nice and very helpful. If all your places were run this way, your company would be better for it.

Ilene S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

norvel C. 
Évaluation :
5

The online drop off features can use a little attention. Every time I tried to select my hometown drop off location, it wanted to charge me $450. Therefore, I had to select a location approximately 30 miles away to get the $119. price. Christina at IStorage was very helpful with getting our drop off location fixed.

Shelly S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine S. 
Évaluation :
1

The person at this location had absolutely no idea what she was doing, hadn't been trained on uhaul rentals, had to wait for a manager to show up to help her, who also seemed to not know what he was doing. Was charged up front without coverage even though I booked online with coverage. Then at check out she tried to tell me I didn't need to do anything and we were all good, so I explained to her that I needed it to be checked in with a finale receipt so that I wouldn't be charged for extra days. Then I was charged a second time for a higher amount. She did no pre rental inspection of the equipment, nor did she do a post rental inspection, nor did she do a vehicle inspection on the vehicle being used to tow with the car dolly. Took over 45 minutes to get checked in to get the car dolly, and almost 30 to get the return finished! Absolutely horrible service. Next time I guess I'll just rent from budget rentals!

Tyler F. 
Évaluation :
5

We have dealt with Christina a couple of times at this location, she is very professional and great to deal with.

Ali B. 
Évaluation :
5

great service”s

Christina M. 
Évaluation :
5

It is OK

VINCENT C. 
Évaluation :
2

Your app leaves a lot to be desired

Angela P. 
Évaluation :
3

The open sign on the door said 10:00 am but I had a reservation for 9:30. The person working there seemed put out. Upon returning the person working there told me she had no training and could I come back in 45 minutes. When I returned I was charged double for being late. I realized this after returning home and couldn't reach the location where I rented from by phone. I called Amanda Koehn at the u-haul West Wichita and she issued me a refund.

mark D. 
Évaluation :
2

Hidden charges we also had to wait for an hour because they decided to take a break and I guess can't open the door during it. Then the equipment I had reserved online was not there so I had to search other uhauls in the area to find one.

JUSTIN F. 
Évaluation :
5

The marker lights were not working on this unit so driving at night you did not have lights. The turn signals worked and the brakes like worked that's all

ryan O. 
Évaluation :
5

The representative at the store was super friendly and helpful. The process was smooth and quick.

Kourtni M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROLAND H. 
Évaluation :
2

I had issues getting the truck via digital check-in, and then I was overcharged!

Jason T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wes C. 
Évaluation :
5

People were very helpful. Nice smooth pickup.

Daniel P. 
Évaluation :
4

i like renting from here and not in longton for there all they are able to do is call the main office even if you resive one on line before going there it takes a long time to get going after you get there.

debora P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edward H. 
Évaluation :
4

Everythings ok just dont change to get done immediately coz no tools to borrow from the shop or office but it's ok we made and done as soon as possible thank you

Julie J. 
Évaluation :
5

Quick rental no problems with anything. Needed a couple extra days and was able to acquire. Professional staff Fast friendly dependable manager. Will recommend to others.

Christopher F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Arlene G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gene M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lyndsey H. 
Non les évaluations ont été soumises pour cet établissement.

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