Interior not clean. Pick-up was originally scheduled for different location. this location was verry inconvenient for me. It cost me an hour and half of time i did not have.John K.
Customer Reviews for Its A Lock LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Chesapeake, VA 23324
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Make sure they don't charge you for fuel. I put more than the required amount and still was charge &9Ricardo F.
I received multiple emails and text messages that had me go to the wrong location to pick up my truck. Then after a 45 minute wait on the phone I had to drive to the location that i pick up my truck.MICK L.
Well I got a bunch of fees after returning the vehicle first of all I got a charge for returning it after hours without checking it in online which I didn't even know was a thing I asked the man who rented to me what to do considering it would be returned late after hours and his reply was just put the keys in the mailbox that's all never was I aware you were supposed to check it in online then I was charged for not putting gas in the vehicle which I did the truck only had 1/4 of a tank after I put fuel in it the difference was 1/16th of a tank and I was charged over $15 and then an additional $20 was charged for them putting the nozzle in. I am very unsatisfied with this experienceAllen G.