Repair the gate because I had to manually open the gate to gain access. There wasn't a live person there I had to take instructions over the phone. The employee told me if I go and lock the office door because it was left opened, and for me having to pulling the gate open I will be getting a discount. That didn't happen. Also there wasn't a dolly inside the van. Not happy customerKathy T.
Customer Reviews for J O A T Logistics
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
San Leandro, CA 94577
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 4h30 pm
- Sam : 10h am à 2h pm
- Dim : fermé
Heures d'ouverture spéciales
- 4/23/2021 - 5/11/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
It took 25-30 minutes on the phone to go through instructions for picking up the van, being asked all the same questions I already was asked when making the booking on the website. Van was servicable but had many dings on it. After the trip was over they added CDW to the bill even though I declined it on the website and verbally again with the guy on the phone.david C.