It was fast and friendly experience
James Luerle
Customer Reviews for JZ Motors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Dropped it off on a Tuesday afternoon. Nobody at facility. Told us to just leave it. Then two days after that that location calls us and asks where the trailer was. We had parked it on the wrong side of the driveway so it led to confusion for all involved.
Lisa FellsNot my go to Uhaul location
Thomas FalagaDon't change a thing. Professional, courteous, fast. Excellent facility to rent equipment from. Merci.
BARRY PAYNEThey were very kind and friendly! I'd be more than happy to do business with them again!
Natalie ThompsonHard to get ahold of anyone at this location. And the woman who talked to me like I was an inconvenience . Rude
Davlyn GarverI called the location on Sunday, even though it was a non working day for the location the person in charge of the location was answered my call and helped me with drop off. These kind of people add value to the business.
Arun JoginipelliThe young lady that helped me was very extremely helpful and very nice!! I highly recommend this business!!
David EdwardsA little better signage.
Tony RiveraIf a customer comes in a week early you should tell them to be looking for a email and they can finish their reservation ahead of time so when they get to the location they can pick up the rental and go. It saves money for both sides. No one told me that and I hadn't read all my emails so when I got to the location I had to complete the whole process. Just a thought!!
Rick DavisGet rid of the rip off scheme on this two day rental crap when your customer should decide what they want instead of uhaul forcing this rate on customers NOT HAPPY
Jerry SmithThe only issue we had was the email confusion and during all the calls we made to get assistance we only had one rude male answer and was on a short fuse with us other than that everybody else was friendly
Kristen HartI purchased 'SafeMove' at the time I made the reservation. When checking in to pick up the truck I was made to pay for additional "insurance".
Glenda PendletonFast and easy
Brittney MenjivarTerrible service. Took 2 hours to get the keys. Mobile check out didn't work. App didn't work. Ordered moving blankets to be with the truck, which they forgot. Had to drive 20 miles out of my way to pick up.
JASON RATLIFFThe lady in the office was very friendly & professional. Quick and easy check out as well.
Marsha MurphyFriendly and courteous staff
Greg StuartMuddy mess and staff was not helpful.
Donna NelsonCheaper prices. Ask for pictures earlier I almost deposited the keys with the truck locked without knowing I needed pictures of the cab and cargo area.
Michael TaylorGreat place to rent from!
Jennifer pendletonMake sure vehicle is clean completely
Kristopher HaleThere were no on to help couldn't get on my uhaul account was on hold hour a half they charge 2 days only had the truck 1 day was not pleased with customer care
Dale ReedFriendly staff and didn't waste my time getting me rolling. Excellent experience.
Lawrence NaultGreat experience every time!
Jennifer pendletonThe driving area had standing water from a busted water line and was gravel and mud. Otherwise, facility was adequate for the return of the rental equipment.
Patrick GillThe staff was kind and courteous and very quick to take care of me!
Randy WilliamsTake out dated Trucks out of service. They are dangerous and will get someone hurt. Pretty sure the Uhaul we were given paid for itself in 1980. Be better. Thank you
Shane WauhobGreat people and customer service
Kelly ChambersNicest people! Helped me fix my trucks fuses so the taillights worked. Will always use this location if i need a U-Haul!!
Jarrod PierceAwesome!
Jennifer pendletonExcellent service.
Loren BohnNothing. Great experience!
Jennifer pendletonNothing, service was fantastic!
Veleah SnowRude staff and no room to drop off vehicle.
CHRIS SANTILLANOThey were very nice and even helped me with a blown fuse very righteous people thanks u-haul for quality service!
Cherry TuckerKeep equipment maintained and train/educate employees on safety.
JASON STINEHARTPick up location was inaccurate in directions and trailer leaked ruining wedding decorations we were hauling
Lawrence BoyleI was told I'd get a free month storage but I didn't and they put down it was full of gas And it wasn't only had a forth of a tank then tried to charge me for it not being on full wen I returned it
Bobby SellersVery friendly service
Kelly ChambersEverything was great! Excellent service
Kory BollingerVery nice customer service Thanks
JAMIE NORRISGreat service! Highly recommend!
RICHARD CRANDALLNothing really
jeff ellertsonA office building. The poor lady was out in the sun.
Sarah KetchumExcellent service and very professional and knowledgeable and great courtesy towards the client and would definitely recommend their location
William Murray