The lady who rented me the car dolly was excellent. Don't lose her!glenn R.
Customer Reviews for JA Cameron Ltd
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Petawawa, ON K8H1X9
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi au vendredi :
9h am à 12h pm / 1h pm à 4nbsp;h 30 pm
- Samedi et dimanche :
Heures d'ouverture spéciales
- 12/24/2021 - 12/27/2021: Fermé
- 12/31/2021 - 1/2/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Actually have a working vehicle.Christopher L.
Service was great, would highly recommend to anybody looking for a U-Haul service.GABRIEL R.
Le client n'a pas laissé de commentaire.Michael P.
Nothing. Customer service was fantastic and very accommodating.KEVINARTHUR D.
Le client n'a pas laissé de commentaire.Sara R.
Very professional and friend customer serviceBrian P.
Le client n'a pas laissé de commentaire.Mary L.
Le client n'a pas laissé de commentaire.richard P.
Le client n'a pas laissé de commentaire.Luke C.
Friendly and courteous staff.STEPHENP A.
Le client n'a pas laissé de commentaire.RICHARDW W.
Le client n'a pas laissé de commentaire.JUSTINERIC K.
Le client n'a pas laissé de commentaire.THOMASJOHN MICHA G.
Le client n'a pas laissé de commentaire.ANDRE P.
Le client n'a pas laissé de commentaire.steven G.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.WILLIAM K.
Le client n'a pas laissé de commentaire.Herve G.
Le client n'a pas laissé de commentaire.THEMIYA L.
Le client n'a pas laissé de commentaire.nora W.
Le client n'a pas laissé de commentaire.Joseph M.
This was an awful experience. I booked a 26ft truck online to pick up at the Petawawa Location ... 3169 Petawawa Blvd. I received an email confirming my truck was reserved but I had to pick it up at an alternate location... 1310 Blakely Cres, Pembroke. This location is was not convenient as it was out of the way. When I arrived, I was told to wait 15min only to find out they did not have the truck I reserved. I drove back to the Petawawa location, another inconvenience. There I was told they did not have a 26ft truck that I reserved, but they could give me a smaller 20ft truck. The guy there told me the U-Haul representative would be with me in 1 minute. 4 times he said this before saying she'd be 10 more minutes because she was checking in a truck. After waiting another 40 minutes, the U-Haul representative came in with the coffee order for everyone. It then took another 20 minutes to get a truck. This put my moving day behind by 2 hours! I had 4 people I was paying 20 $per hour to move who had to stand around and wait, costing me an additional 160 $. Even though I didn't need to haul very far, the smaller truck resulted in 2 trips instead of one, costing me double in mileage and fuel costs. This is by far the worst customer experience I've ever had.CHRISTOPHER M.
Le client n'a pas laissé de commentaire.Andrew B.
The agents taking me through the rental documentation process and the mechanic who showed me the trailer hook up were all excellent. A very good business well run and friendly and knowledgable.steve R.
Le client n'a pas laissé de commentaire.HERVE G.
Very satisfiedJIMMY B.
Great service from them at JA. They saved my trip after another location guaranteed me the equipment and then didn't have anything the morning I showed up. JA spent 45 minutes with me figuring things out and getting the preferred rate I had previously worked out and everything was a success. A++Mark A.
Very professional and helpfulDARRYLJ M.
Le client n'a pas laissé de commentaire.Ryan G.
Le client n'a pas laissé de commentaire.PETERE I.
Employee came out to get a uhaul from the lot, saw us standing there trying to get the truck dropped off, and didn't ask if we needed help. He got in a uhaul and took off at at least 70km/h for all of 5 seconds just to slam on his breaks and pull a tight right turn. Horrible location. I will never use uhaul again. Our truck couldn't even do 100km/h on the highway, when we were expected to go 110km/h. Waste of 1 000 $+Heather S.
Le client n'a pas laissé de commentaire.ALEXIS D.
Le client n'a pas laissé de commentaire.ROBYNBEATRICE G.
Le client n'a pas laissé de commentaire.JOHNM G.
Business hours are not convenient for customersLaura M.
Le client n'a pas laissé de commentaire.Craig O.
Le client n'a pas laissé de commentaire.KENNETH W.
Great service, a pleasant experience.KYLE M.
They're always super friendly at this location, and when they didn't have the trailer I had reserved, they provided a replacement no issues at allSPENCERROBERT S.
Le client n'a pas laissé de commentaire.GLEN S.
You people (U-HAUL) are trying to double charge my card when I paid the day I picked up the trailer. I'm not happy. What is going on. I am not double paying for the trailer. I want the second charge dropped.BROOKEALLISON D.
Le client n'a pas laissé de commentaire.ERICWILLIAM Z.
Le client n'a pas laissé de commentaire.PETERE I.
Good customer service.Andre P.
Kerri Was exactly the service we needed in the stressful situation we were facing . Highly recommend this Uhaul agent. She made our Day !!!Jennifer D.
Trucks should be rented out with full fuel so it is easier to return with proper amount of fuel again. This is a terrible way of doing this part of the rental.Maureen S.
Service was prompt and very helpful. Timeliness for returning was great. There was someone there to help guide trailer hooking up. It would be good if there was a crank jack on the trailer as it was super heavy tho. Thanks for the superb service!!TERESAY M.
Le client n'a pas laissé de commentaire.Robert J T.
Awesome lady running this place! Fair price and was very nice! Not like the last place I rented in Pembroke at the esso where a truck for a day cost me 300 cause they were scamming Very happy with dealing with her!RYANTROY F.
Le client n'a pas laissé de commentaire.MJSUZANNE R.
very nice people and very helpful great to deal with!COREYW G.
Le client n'a pas laissé de commentaire.Lorne C.
Amazing people running this location. Friendly, educated and experienced.Ashley B.
Le client n'a pas laissé de commentaire.JAMESA L.
Very happy with 6x12 trailer rental and knowledgeable sevice.MARKANDREW S.
Le client n'a pas laissé de commentaire.Helene B.
The truck we reserved ended up not being available so we were stuck with a smaller truck that didn't fit all of our stuff. We were also informed there was no mobile check in available even though that was an option during reservation so then we lost out on an hour and a half of usage because we couldn't pick up the truck until the store opened. The truck wasn't ready to go when we arrived to pick it up. Very disappointing.MARKRICHARD M.
Le client n'a pas laissé de commentaire.BRODYPATRICK GER T.
Le client n'a pas laissé de commentaire.WALDEMAR L.
Cant think of anything at this timeMICHAEL M.
Le client n'a pas laissé de commentaire.ROBERTR G.
Le client n'a pas laissé de commentaire.Ryan W.
No improvements necessaryPeter P.
Le client n'a pas laissé de commentaire.JANETL W.
Le client n'a pas laissé de commentaire.JANETL W.
Le client n'a pas laissé de commentaire.Justin R.
Very friendly. Prompt. Equipment was super.Tina P.
Great service very friendlyPARKERSLADE M.
I was pretty darn happy with everything. I figured out how to unhook and disconnect everything having had past experience but I think it might be good for people to be offered a run through on it? Its too bad the trailer tongues don't have the post to lower so you can just crank it and unhook the trailer without having to lift it off the ball but that isn't something a local dealer can do of course.Karen T.
I don't have anything bad to say we had some challenges along the way and they were great to accommodate me with a fast callSarah A.
Le client n'a pas laissé de commentaire.Cole G.
it took me more than 2 hours to get the truck. wrong combination of lock was provided and they couldnt figure out the right combination. IT WAS A NIGHTMARE WITH THE U HAUL APP.Rizwan M.
Le client n'a pas laissé de commentaire.Denis T.
Le client n'a pas laissé de commentaire.Mary S.
Can't improveDANIELD M.
Staff is super friendly and helpfulAMANDAR D.
1. The parking lot is a real mess and maneuvering a truck thru that mess is quite difficult. 2. During the pick up of the key, the web site is calling for a mail box to draw the key when in fact the key was actually located on the vehicle itself. Really confusing.Alin S.
Le client n'a pas laissé de commentaire.GEORGE A.
Le client n'a pas laissé de commentaire.KARLANDERSSTURE B.
Jerry at Red's Garage is a great person and very eager to please. Jerry represents Uhaul in a very professional and personal manner. I would not hesitate to hire her into my organization.MARK B.
corporate uhaul sucks, uhaul dosnt care, # uhaul fucked me again. Never use uhaul.Trevor J.
Not a thing! I had last minute changes that included a larger truck and an extra day. Bob was so helpful and stress was greatly relieved!Catherine H.
Due to pickup location not able to accept cash had to secure with credit card and was told could pay cash upon dropping off. At this drop off location was advised payment already processed on credit card. Wasn't able to reverse charges so I could pay cash. Didn't have the extra day in the system given from uhaul because of having to pickup at a different location. Charged extra day for insurance. The insurance wasn't covered nor was it mentioned that I would have an extra charge with an extra day given for the inconvenience of having to pickup at another location further away. On hold with customer service for an hour and still no representative available to take my call. Returned truck with more fuel than what left with. No credit for excess fuel. Overall. Won't be using UHaul agin for my next move.Connor S.
Took long time due to handing the truck to another personMOHAMMADAYED HAS S.
Le client n'a pas laissé de commentaire.Helene-Faye L.
Everything look like new and performed like new. I have no issues at all.Yvan M.
Le client n'a pas laissé de commentaire.Mathieu L.
BZ. Well doneSahin Y.
Le client n'a pas laissé de commentaire.THOMAS T.
Le client n'a pas laissé de commentaire.Walter H.
Le client n'a pas laissé de commentaire.Allen A.
All good.DAVIDP R.
Barry's Bay location called 2 days before my scheduled my pickup that UHAUL did not notify me. Of the closure of their location.Nearest location petawawa. 110km one way. Extra 220km and 3 hrs of driving. Not acceptable. I require customer service.Donald W.
Vehicle had clearly not been cleaned in accordance with COVID requirements. Dust on the dash, finger prints on the gauges etc.DAVIDM B.
Le client n'a pas laissé de commentaire.Henrick M.
Le client n'a pas laissé de commentaire.EVANJ M.
Fairview location in Kitchener would not deal with the problem of extra charges. Just said there's nothing we can do. Worst service possible.Daniel G.
Le client n'a pas laissé de commentaire.WILLIAMN T.