Le client n'a pas laissé de commentaire.Travis H.
Customer Reviews for Jack John Varcados Shell Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Too many surprise charges tacked on, but not the fault of this location I think that's the UHaul model. We walked away with the rental costing 3x what we were originally quoted. I wouldn't recommend UHaul.Catherine R.
Le client n'a pas laissé de commentaire.Lawrence L.
Le client n'a pas laissé de commentaire.Iurii K.
When I arrived, I let the clerk know I was there for my 10am reservation. I was few minutes behind and eager to get the uhaul and get moving. I was told, " i don't know anything about that. Max or Jack does that". I asked who that was and he pointed at someone else. I asked the other man and he said you'll have to wait for jack. I asked how long that would be. very rudely he yells "we don't know when he will be here. he went to get parts!" All I asked was for was if they could ask their boss how long the wait would be and i was totally mistreated and mishandled. I stormed off and immediately called customer service and i started looking for the nearest uhaul to make another reservation. Somehow I ended up with the sales dept., the rep said she'd transfer me to customer service. After about 15 minutes on hold, the owner showed up. He dived immediately into the reservation which was speedy which I appreciate; but there was no apology for my inconvenience or how unprofessionally his staff handled me. He did not acknowledge my wait at all. I would not recommend.Daneishia J.
Le client n'a pas laissé de commentaire.Cindy G.
Le client n'a pas laissé de commentaire.Annie L.
Le client n'a pas laissé de commentaire.Pamela J.
Awesome serviceJERRY F.
They take great care of you, just ask.Beth S.