Le client n'a pas laissé de commentaire.Todd S.
Customer Reviews for Jacks Auto Body
(U-Haul Neighborhood Dealer)
Pour nous contacter
Springfield, OH 45505
Services dans cet établissement :
- Du lundi au jeudiDe 9 h am à 5 h pm
- VendrediDe 9 h am à 4 h pm
Heures d'ouverture spéciales
- 5/29/2023: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Limit the number of hoops you need to jump through in order to pick up your rental.Desiree M.
Friendly customer service, clean vehicle and easy to return vehicle.Eugene M.
Everyone here was friendly and helpful, would definitely use them again and recommend them to everyone. Thank you for the outstanding service!Kelly Jo T.
Le client n'a pas laissé de commentaire.Cherie L.
Good way to get the truck and have a way to moveTamra P.
Friendly staff prompt service easily locatedDennis S.
Had some lights out Had to take it to service center to get looked at but could not fix it. Ended up going to a third place to exchange the truck for another.CHARLES K.
Nothing I can think of, it went extremely smooth. No issues. Contactless was great.Monica L.
I ordered a furnite dolly but this site was all out of them was my only issue other than that it was a good experience.thomas T.
Friendly and helpful as usual :)Misty M.
I absolutely loved the mobile checkin app and process! Super easy to use and so convenient for after hours drop off. After the long journey by myself I really appreciated the simplicity of the final steps. Thank you!!Nancy A.
Misty was great! I will never go to Columbia Street in Springfield Ohio, or recommend it to any friends the girl there was very rude n disrespectful n I still haven't received a phone call back wow!!Shane K.
There was an extreme exhaust leak to the point where it was pouring out liquid onto the grounds we thought that it was a gas leak because it looked like the gas tank so we didn't drive it for two whole days and the place that we rented it from was closed on Saturdays and Sundays so we ended up having to pay for the weekend because we couldn't get a hold of anyone and all of our stuff was in the back of the truck but we thought we couldn't drive it cuz the gas was leaking, come to find out it was the exhaust and when we explain this to the manager they still charges charged usLouise H.
Le client n'a pas laissé de commentaire.Ronald B.
Not charge someone a cleaning fee of 25 dollars when I sent in a photo of the truck and all the food and dirt that was leftover from the previous renter. I think it's unfair.Lola B.
Awesome as usual!Misty S.
Le client n'a pas laissé de commentaire.Harry K.
Le client n'a pas laissé de commentaire.Beverly R.
Our truck broke down. Seemed like it had a problem when we first picked it up. Caused us a lot of problems and missed appointments but we did get another truck to make it the rest of the way. I will recommend uhaul to others because you stood behind your product. Everyone involved was very niceMIKE P.
I used to use U-Haul all the time but this last usage was horrible. The online access needs some several help because it really sucks and very expensive.Lana B.
Horrible. All around horrible.WILLIAM H.
Le client n'a pas laissé de commentaire.Amanda H.
Le client n'a pas laissé de commentaire.NED S.
Le client n'a pas laissé de commentaire.Sydney F.
Le client n'a pas laissé de commentaire.Peter Y.
everything was great for mePam G.
Le client n'a pas laissé de commentaire.ivan R.
Le client n'a pas laissé de commentaire.ivan R.
Le client n'a pas laissé de commentaire.Vladimir K.
Le client n'a pas laissé de commentaire.Ron H.
Le client n'a pas laissé de commentaire.bob M.
Le client n'a pas laissé de commentaire.TODD S.
I checked online and confirmed in person that there was a ramp in the truck I rented. There was no ramp and it made moving my items much more difficult. I am very displeased. I would not rent from this location again.Hillary B.
Le client n'a pas laissé de commentaire.Lola H.
Le client n'a pas laissé de commentaire.Charles Q.
Staff was helpfulmichele H.
The floor of the truck was covered in a layer of dirt. Had to mop it to get it off do I could put stuff down and not get it dirty! Couldn't do online check in said to enter DL expiration but when I entered it wouldn't accept it, so had to go inside. Was very slow took half an hour just to check in. Very dissatisfied!Don S.
Le client n'a pas laissé de commentaire.DOMINQE C.
Le client n'a pas laissé de commentaire.Aaron S.
Le client n'a pas laissé de commentaire.Bruce A.
Very nice people!!!Cathy L.
This overall experience was horrible. I rented the truck with 3/8 of a tank of gas barely enough to make it anywhere. The truck was dirty in the back which I took pictures of. And the mileage was completely wrong when I spoke to them about it I was mis charged. On top of all of that trying to be convenient and Reserve things online I bought some boxes that were not at the same place of this truck, and I will was not aware of that and when I tried to refund the boxes that I never received I was sent through two different call centers and still have no refund.Davaughn S.
Le client n'a pas laissé de commentaire.Warren N.
Help these great folks by giving them more inventory. They are really, really good to work with...Tim R.
Le client n'a pas laissé de commentaire.Tim R.
The rep who helped me was terrific. Helpful, kind and professional.Sandy S.
This is a very convenient service from your mobile device. Not @ all difficult to follow instructions & manage. Kinda tricky/annoying over the weekend when the pick-up & drop-off locations are closed; & an accessory you reserved is not on the truck; which is the inconvenience i experienced. I rated this excellent despite this trifling annoyance, because Mary @ Cloverly Automotive(2203 Spencerville Rd Spencerville MD 20868) drop-off location reconciled the error rather exceptionally.Michael H.
Le client n'a pas laissé de commentaire.Kenneth H.
Le client n'a pas laissé de commentaire.PAUL F.
I could not get the website to allow me to pick up my truck until after several failed attempts & asked to cancel the reservation would it allow me to proceed.Michelle D.
Truck was very clean. Thank You.Wendy C.
very happy with this locationMiriam S.
Great service and customer careRHONDA K.
No I wouldn't when I was charged three days for the trailer when I didn't have it but 5hrs I could have had some one move it for me for the amount they charged me I asked why I was charged so much without a response back so no this service was not something I would recommend nor will I ever use it in the futureJason W.
The lady that I spoke with was very friendly and willing to help with any questions and concerns I had. Thank you guys so much.Scott L.
Clean the truck b4 re renting, cab was full of dog hair ,cig butts.Robert C.
Le client n'a pas laissé de commentaire.Jeff P.
Le client n'a pas laissé de commentaire.william J.
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