Customer Reviews for Jacks Mini Storage LLC
(U-Haul Neighborhood Dealer)

Évaluation :

5

I am a happy repeat customer, and will refer others to this location. Thanks

Évaluation :

5

Very convenient for me to return this tow dolly and it was very close to home and on my way to work !!

Évaluation :

1

Location had several dogs roaming around loose. One of which continuously bit at and jumped up on me. Could definitely be a problem for an older person or if someone came in with a younger child. Also, I was charged for 2 rental days. However, I only had the truck for about 6 hours (9:30 am - 3:30 pm).

Évaluation :

5

Everything was perfect.

Évaluation :

5

Very easy to set up services, staff was extremely easy to work with. Would highly recommend!

Évaluation :

4

Great guy awesome dogs ... thanks for hooking up the trailer and getting us on our way

Évaluation :

5

Great staff!

Évaluation :

5

The people who work at Jacks Mini Storage were very helpful. Although they were closed, someone still showed up in order to help with the MANY problems I had from UHaul. The mobile check in should not be an option at this location. We tried it on 3 different phones and it didn't work. I walked the whole property and even into the middle of the highway and it said every time that I was not at the location. I also had to wait over an hour on the phone with UHaul just to get help with opening my UHaul and when I finally got it open, the dolly and furniture pads that I had already paid for, weren't in the truck. So then I got sent to a different location in Florence to get a dolly, but of course UHaul had not called them to notify so they were kind enough to let me borrow one, but I could only use it until 4 pm which at this point I was so delayed in my entire move that I had to use what I could. But this meant I then had to figure out arrangements for a dolly in Haze Green for when I had to unload my stuff.