Le client n'a pas laissé de commentaire.
PATRICIA THOMPSON
Customer Reviews for Jackson Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The equipment location was in a mud pit and the poor guy expected to put it on the hitch practically thru this back out getting it on because he could not get his high lift back to the trailer.
Claude ChristnerThe lady there is very nice And I only rent from this place I recommend all my friends n.family
ELCENA WOODSWell maintained but not clean. There was grease, dirt, and gravel in the trailer. This is typical.
James StaffordThis location was fast and helpful too.
THOMAS LOMASYour reservation system is terrible. I reserved a truck a week early and was run all over to get a truck which would have cost me much more money. My local dealer was able to overcome the u-haul reservation debacle and get me what I needed.
JOHN STCLAIRVery friendly and helpful team. Thank you
Tiana WhedonEveryone there is also great & very helpful!
Trisha MilesKeep up the good work!
William GayHe personally came out and met with us. He is very nice.
Robert Roberts1st time using them. They were great and throurgh.
joseph toriaVery friendly staff.
Randy TriplettI booked online and selected no insurance, when I went to pickup, they tried changing for insurance without asking. This is the second time that happened, the first time I didn't realize they put the insurance on it and paid for it.
Bradley WertzFix the U-Haul app. It is absolutely terrible. It does not work.
Matt KruthoffFriendly customer service and clean well maintained equipment. Je la recommande fortement.
Christopher KunzThis location was super friendly and helpful.
Samuel CunninghamJackson Services always provides prompt service and equipment that is road ready.
JAMESE COLEMANGreat service
LETHA BENNETSENThe people at this rental place could use some proper social and communication skill training. They were very rude to me and my wife while being tended to. We wouldn't recommend this place to anyone or rent from them again.
Alejandro HernandezMore outdoor lighting.
Christopher ColvinI did NOT like the U-haul text / app and checkin, which did not work correctly and was not intuitive. Leave the "device" out of this. It is like a $20 fine for someone without a cell phone. Overeaching and assuming everyone has the same technical skills. We do not, and I HATE texts. Also, there was nothing in the 800 number phone menus for general questions, such as What is haul mode?
James PouxThe best! And a brand new trailer!
Brandon ArmentIt all went well. Keep it up.
WILLIAM SCHULZHad no issues with the truck but the auto hauler that was brought over from American Muffler in Bay City, TX had a tire that had to have air put in it every time we stopped until we put fix a flat in it. After that, it didn't leak again.
Celeste CourvilleTruck ran fine, but all windows/mirrors and exterior were filthy. Needed new wiper blades
Sandra SeayNothing. Everything was great!!!
Janis HayesGet some trucks with cruise control for those long highway runs. This truck was excellent, ran great, good on gas, was easy to drive. Almost like driving my RAM truck, almost. Thanks Great job.
NICOLASA GRIGSBYI must say I had to try two separate locations first one the lock box broken suppose to be open 24/7 then sign read 10-2 neither were correct. Lock box broken, and when I finally did turn it at different location the ease of on line check in was terrible did not know I would need pictures and dropped the keys before doing so. Really a messed up system. Location was nasty to look at.
JEFFREY TEAGUEThe only observation was that back was not clean but it was not deplorable . Great service. Very prompt in response to calls. No change but sweep the back..
SHIPHRAH YISRAELThe uhual was in a completely different parking lot from the building and was hard to find. Then we got charged $40 for gas and nowhere did it say we had to put gas back into the uhual. Also nobody at the office to answer where the keys to the truck where. We had to find them. I will not be renting a uhual again.
SIERRA TOBARKeep offering the excellent level of service you have always provided making sure the customer gets the best possible service.
JOSEPH MILLERTruck was not ready at scheduled time(flat tire), but location was friendly and helpful otherwise
Russell DanielThe pickup location, Jackson Services, is great and professional. Uhaul itself is incapable of giving the correct information and I would recommend people not use Uhaul if they have another option.
Zachary SparksThe website said I could use a 1 7/8" or 2" ball on the receiver hitch. But a 2" is more recommended for safety reasons. The lady recommended we change out ball so we did. I googled it & she was correct.
SHAWN SIEBENThe back of the moving truck was extremely dirty, almost like a black soot covered the floor.
Chad GervaisJackson services was such a friendly with a smile perfect atmosphere! Smooth as Texas made silk. Merci
Larry R GuerreroJackson Services in Bay City, TX is a great place to rent your U-Haul.
Donald RohanHave better people with customer service that will make sure the equipment is clean and making sure everything works so I won’t have to go to different locations to find a trailer then to only find out the straps don’t hold on one of them then y’all charge me an additional $60 something dollars for gas when I put gas in the truck and it was just a little low because that truck eats gas like no tomorrow and I HATE THE FACT THAT I HAD TO KEEP THE TRUCK FOR 5 days and I only needed it for two so that was extra money spent I hope I never have to use uhaul again
LEXUS BALLIt was a great experience.
LATOYA DIGGSTruck needed an oil change and rates were too high
Hector Urteaga