Évaluations des clients Jadan Enterprises
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Jadan Enterprises
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Paul J. le
The manager was not familiar with the customer computer software system and that made the process lengthy.
Lewis P. le
Get there well before 5 as customers start coming in. Have to wait.....
sharles b. le
Great customer service.
WALTER P. le
Very nice couple, sweet people's.
Gayle H. le
Pick up people were zero help hooking trailer up didn't test lights with me took 3 days to get them working which I did on my own because the mechanic that showed up burnt out an never came back leaving tools all over the yard ended up fixing a short on the trailer my self still had to drive from basically Florida to Colorado with no blinkers because the trailer was still not fully functional the condition on trailer was completely crappy 5 new trailers on lot an I'm given the one with rusted out rims dented to he'll an back might as well put the whole role of X stickers on it an when I asked to switch it for a better 1 I was told it wasn't possible an was instead handed a 1800 number incase it broke down in the middle of no where I could call somebody an wait to have them come out an fix it not sure who your competitors are but I will soon all around horible experience
Marcus H. le
Nothin
Davonna c. le
First of all I was told the amount would be 224.80 and to my surprise the lady charged me 262.80 and couldnt tell me why. I am contacted my credit company to file a claim. When I went to return the truck the guy told me I had an additional 77.00 to pay and I refused. So he contact the manager and he ask for credit card and I clearly said No and that they had already gotten over on me. The 77.00 was actually a credit but the employee was trying to get me to pay 77.00 I will never go with this group of people again. I still haven't received any of the money that has been owed back to me
BONNIE T. le
Pickup took entirely too long. I was over charged for miles I did not use. Make sure to take pictures of mileage. These people are crooks.
Deanna T. le
Staff was very friendly and helpful
Sandra B. le
Nothing services were great!!??
Barbara M. le
I appreciate the courteous service.
Dan B. le
The people at this location were extremely helpful. I enjoyed working with them. The equipment was in excellent condition. Checking out and checking in took quite long because of difficulties with the U-Haul software. Improving the software would improve the rental experience.
William W. le
My original pickup was scheduled at Affordable Portable Buildings 701 WRIGHT ST BAINBRIDGE,GA 39819 (229) 248-5552. I followed the text message instructions and attempted to call this location to confirm my rental the day before, on Friday 01/04/19 at 4:30 p.m. There was no answer. I never received a call back. When I went to pick up the Uhaul on Sat, they had given it to someone else. I had to go to another location, JADEN, and rent a larger truck than I wanted because that was all they had. Affordable Portable Buildings dealer should have called me to confirm rental before giving the truck to someone else. This delayed me for an hour at the least. JADEN was very helpful and polite.
Linda T. le
great friendly people that provide service above and beyond
Doris H. le
charged money that i wasnt advised prior for
Joel P. le
I wouldn't recommend anything by my experience with them. They we're friendly and professional.
William R. le
Very friendly and helpful
diane m. le
Original reservation, Affordable Buildings, did not honor reservation. Did not assist in locating another truck. Rude owner.
Kimese C. le
I was supposed to get my uhaul at 9 a.m. i had to wait on a uhaul, the person I was waiting on decided to keep it which put me behind for hours . Improvents like getting some the deposits back because I had an appt and it pushed because of somebody else problem
Marvin F. le
Good service.
RICKY T. le
very friendly and helpful people.
Paul J. le
Overall experience renting a trailer was good. Opening-up for business 30 to 60 minutes earlier would be helpful
Edward L. le
See above comments.
Becky L. le
They were very helpful and nice
elma w. le
I was told by the representative that Uhaul had unlimited mileage and when I returned the truck, I was charged for additional mileage. I will never use your company again. That is poor business.
Jonathan K. le
I dropped off after hours and a lady greeted me and helped Me, it was a Nice surprise And great customer service
Zadie P. le
Drop off location was a drop box so some questions don’t apply.
Phyllis W. le
Putting the X stickers were a bit frustrating, especially in the heat. But other than that it was great.
Vanessa A. le
Have the accurate rates.
Albert W. le
It took me over an hour to get my rental because the sales person did not know to how operate computer program!
Tony B. le
Every thing was fine
thomas e. le
The family owned business is super friendly and very accommodating and I highly recommend others to use them for their uhaul needs.
James S. le
Very satisfied!
thomas e. le
Nice folks
Jaime L. le
Excellent service
Anita W. le
Some what slow, even though I called the day before to reserve & provide information.
Steve G. le
These people are great! It is a small family run business and they bent over backwards to help me. Very helpful
zachariah r. le
Thank you. I've had great experience with uhaul in the past and this time was also great.
NEKISHA W. le
No improvement at this time.
Dustin M. le
Vehicle was dropped off in a field with other uhaul vehicles and trailers. The business was gated and locked. No visible phone number on site to contact anyone to confirm the location was correct thankfully I had an email with the locations phone number. The person who answered the phone was very nice and helpful.
Eugene T. le
Everything went well. Thank you
SUZANNE C. le
Joanne and Jim were very helpful and courteous!
DIANNE N. le
thank you
Lindy H. le
joanne and her helper were excellent
Lindy H. le
Joanne very helpful and nice
PAULA S. le
Woman at the front desk was very nice!!
Tony S. le
Nothing, best service you can get.
JIM C. le
Worst uhaul experiece i have EVER had!!!! Reserved truck days in advance and traffic NEVER found anything within 100 miles of albany ga. Worlds worst customer service and offered NO options to help as they clearly had NO clue what they were doing. The GM at the corp center in albany told us equipment wouldnt be in until 10/2/17. Traffic said “we are waiting on equipment to come in” 3 days that was the answer when trying to get answers. I own a moving company and in 12 yrs never had worse service. The only saving grace is i requested search 50-100 miles and they found this location 50 MINUTES away. They refused to even call the center to tell the owners we were in route. I had to call and she offered to stay until we got there and was very helpful. Traffic was rude and non helpful. The MCP really needs to look for people with customer service abities as the people working for him now need to find better suited positions. Waiting until the last minute and ive NEVER found a reservation to be honored with a just wait for equipment attitude. I understand low equipment but when no equipment can be found within 100 miles and we are told to wait so we waited until we couldnt and if i hadnt called the center she wouldve closed and we wouldve been up shit creek because of uhaul NOT the centers. Traffic is suppose to KNOW where the resources are and they were guessing something might come in. Then to add insult to injury when asked about a discount cause we had to back track 50 plus miles they offered $30.00 off. And only because i was beyond frustrated that i made a reservation days in advance for a move to knoxville tn and they had nothing nor even offered to have us stop along the way and transfer a JH & AT into the market to gurantee us the equipment needed. If all of uhaul was ran like this market id never rent anything from uhaul again!!! Penske from now on and penske is twice the expense!!!! POOR management from uhaul marketing. The only help we got was from the centers.
Milton H. le
All service just great. Great customer service.