The U-Haul representative was very helpful and went above and beyond in helping us secure our trailer.
bert B.
Customer Reviews for Jadan Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The Customer Rep was so polite and very knowledgeable.Thank you
Tammy G.I was satisfied.
Melba G.I didn't like the fact I was charged $112 for 3 hours use of the truck and then turn around they charged me another $20 something dollars again Nd didn't even say anything I should have gotten money back but instead they took more money out of my account I'm beyond mad I won't never use them anymore that was a rip off
Lynette D.I can't say enough about how helpful these gentlemen were at this location. I only needed the trailer for a one-way trip so I most likely won't visit the same location but I most certainly would if ever need be. I was traveling from another city and the map app gave me incorrect information on the time so I was quite late but they stayed to assist. I highly recommend this location for equipment availability but mostly for the courtesy, professionalism, and personal touch - which is very hard to find these days. Keep up the incredible work and THANK YOU!!!
THOMAS C.This experience was a lot different than other experiences I have had in the past. The system should be more streamlined so that the consumer knows exactly what they are paying for. Had we not challenged the total, we would have paid whatever the computer asked us to pay.
LAWRENCE G.Great job they were a lot of help.
JAMES C.I am very curious why I was charged the _154 I was told it would be then I was schqrged an additional $36seems kinda shadyto me I would think U-Haul would be more reputable
Jimmy M.Put in comments that he doesn't take pre paid cards and make sure u check location drop off. He booked me to drop off 20 miles away from my town after there are 2 or 3 drop off in my town.. not satisfied..
Ramon G.Maintain the equipment better and check all lighting on trailers before they leave.
Paxton V.The guy in bainbridge was very knowledgeable and big help 10s all around
Dereck P.Exceptional customer service.
Phill T.No recommendations. I have rented from Jadan several times and their service has always been excellent.
Jeffrey T.Mr Greg was a very good help and very respectable
malcolm S.Actually be open during advertised business hours.
Robert G.Accused me of stealing a hand truck marked less gas the was in truck I took pictures of gas hand as proof charged me 58 more dollars I was charged for hand truck with straps but got a really cheap one never ho here
MARGIE H.Two hours before the listed closing time, but there was nobody on site. There aren't many choices in the area so a recommendation makes no sense. I made a sure we were unloaded in time hoping to discuss the vehicle issues. The site is an open field with a (locked) building so I can't say if it was clean or not.
Allen B.The staff here is really friendly. I was directed to drive up on the car transport ramp too far, causing damage to my vehicle. The splash guard came loose. Other than that, I was pleased.
Bridgette Y.Greg was extremely helpful and polite!
JOY B.I don't know they were willing to accept the return even though they were closed. I didn't go inside the facility.
BRENDIA K.Very helpful and good customer service
RONALD D.Greg is extremely hospitable.
Clark M.Excellent service
warlease D.N.D.
Gwen M.Friendly service by Greg. All good!
Clark M.Awesome customer service. Very friendly staff.
Amanda M.excellent service!
Glennie B.After arguing for 30 minutes about the amount of gas that was in the truck I drove back to the gas station to put in 2 gallons of gas. They were just looking for a way to make a little extra money off of you.
Ezra L.Everything was great - the only U-Haul location I use in our little town
KENNETH B.I love the ease of rental, the customer service is great I will definitely recommend this location as well as rent again myself
LAURA C.Right tire on trailer was defective. It appeared to be fine initially, but after loading the trailer it was obviously low on air. I filled the tire to specification with air and it was low again the next morning. No one's fault but it caused a delay in transporting(customer service was great). Maybe tire pressures could be resolved before issuance would be my only suggestion.
Jonathan G.Great customer service, really goes above and beyond to make the rental service a breeze. Normal business hours.
CODY H.Very helpful and assisted with contact for resolving an improper drop off location by pickup location. A pleasure to work with and will use again when a need arises. Highly recommend
kEN K.Have drop off instructions clearly defined, or not have to wait 30 minutes on the phone for customer service.
FRANKLIN B..
KEVIN JAMES B.Staff is very helpful
KENNETH B.Great customer service from both Gregory Daniel (who just so happen to be a high school classmate) and his son Brandon! They were both professional, courteous and totally helpful. One of the best run U-HAUL operations I've ever encountered. Thank you for making this a smooth operation.
RONALD F.Excellent service à la clientèle
ASHLEY J.I'm satisfied
WILLIAM D.I had to locate another drop off agent because when I called them to see if they where open on Saturday, the number they had listed on my Uhaul paperwork for the chattahochee, Florida location when dialed was out of service. I called the Uhaul dealer jadan enterprise and they where very helpful and allowed me to drop off a 26 ft truck. Great people
Steve B.I had a bad experience.. I reserved a uhaul for Saturday @10 at 701 Wright location. I was there a hour waiting for them to open. Call got another location which it was on Dothan Rd hot there was there a hour couldn't get in left came back was the same thing for about 15 minutes until they finally walked me through. I hope the time be better because my day was not successful with what I needed the truck for
Shavonna M.The guy name Greg holds unnecessary conversation with people he know for 30 to 45 minutes. He goes in and run people cards without notifying the card holder. Very unprofessional and needs to close down.
SHALONDA C.Excellent customer service. They not just running a business, they care. God bless them.
RODNEY P.