Évaluations des clients Jam Auto Rebuilders Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Jam Auto Rebuilders Inc

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Christine B. le

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I paid for dollies and furniture pads and did not receive them. The lady that called me, Anna, was pretty rude on the phone as well.

Linda B. le

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She didn’t know anything about the insurance, took forever to file the claim, charged me $28 for an extra day, & I still haven’t heard

Linda P. le

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This was most worst experience of renting a Uhaul from a dealer that I have ever endured . This place was by far very yet very unprofessional.... I encountered such horrible stress with this dealer I would never recommend them to anyone who is looking to rent a Uhaul!!! Go to another dealer in the area, Save yourself from unnecessary stress!!!!??

john K. le

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The location was a 40 minute drive from where I had hoped to pick up the 10’ truck due to availability. Not a deal breaker by any means as I was glad to have the truck, just would have been better if the truck were available locally.

Harlen C. le

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Charge the customer the same day or within that first week of it being returned. NOT TWO MONTHS LATER.

DAVE J. le

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They are awesome and do it great, if only they had more trucks and trailers, it would be even better

Palmer S. le

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Just had to be rescheduled 3 times/ cancelled the 15ft uhaul and on the Times was 12 hours before the pick up time

Jennifer B. le

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Approval of s driver should be done prior to them getting there if you sometimes experience long wait times. I waited in an empty parking lot by myself for 25 during this process and 20 minutes of that was me waiting to be an approved driver. It wouldn’t let me start this process until my GPS showed I was at the location. It was not an area I wanted to be standing in alone for something that could of been avoided.

david A. le

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Communication between sites. One location messed up my order and the it took the other site over an hour to get my request completed.

Bruce W. le

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I reserved my reservations on line at the location in Streamwood on Rt20 This is the second time Uhaul had baited and switched my reservation this will never happen again.!!!!!!!! If the item I’m renting is not available st the location I request and the stupidity of corporate management won’t let choose where I pick up the rental I will never give Uhaul my business ever again The Stupidity of corporate manger is s fucking joke Regards Bruce Winget

Theodore B. le

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I was charged for equipment dolly that was never in the truck. I notified jams twice and was told I would be refunded. I have not received my refund. I

anna M. le

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Thank You , great costumer service ...

kennith M. le

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Le client n'a pas laissé de commentaire.

Nadine R. le

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Le client n'a pas laissé de commentaire.

MARCOS G. le

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Le client n'a pas laissé de commentaire.

Aleksandrs M. le

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Le client n'a pas laissé de commentaire.

JOHN F. le

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THE FRONT DESK TOOK CARE OF ME RIGT AWAY ..DID NOT HAVE TO WAIT … WILL BE BACK. THANK YOU

Diana H. le

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I was promised 2 furniture dolly's. I even confirmed that they were there before picking up my truck and they were not there. The u-haul app was having so many issues that I couldn't use it to pick up my truck so THANKFULLY one of the employees at the location hadn't left and was able to give me my truck. It was a nightmare.

Valencia H. le

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They need more people who know how to operate the front desk. The one woman called me from home because she was sick and kindly gave me instructions for doing everything online. She gave me get home number so I wouldn't lose my truck! She was great, but the other people there have no clue what's going on!

marco S. le

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when i arrive it was just a small sign of uhual the guy inside connect me to a person on the phone that took 20 minutes to get me the dolly when i finally got ready he just walk me out i had to move my own car i had to chain it right becouse he didnt want to under my truck the safe chain wasn't on the right way i had to drive alway to my destination without break signals or any becuse he said it didn't have where to conect it and when i went under to check where to conect them he left and i left the place whi out break lights or signals

Lucinda K. le

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My husband and I just moved in September and used used U Haul for all of our moving we rented the big truck twice and a small truck and three trailers when I went yesterday I asked for a discount of some source but they never when attempted to look into it for me when you have loyal customers I think they deserve a discount. I looked for one but could find one. I did say they could look up in the computer and see that we had rented all those trucks and trailers. John and Lucinda Kline

Leticia W. le

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Le client n'a pas laissé de commentaire.

joe C. le

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After hours drop off, the person was helpful on the phone.

lynne C. le

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Le client n'a pas laissé de commentaire.

Sheritta C. le

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Le client n'a pas laissé de commentaire.

KATHERINE C. le

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Left a few items in truck behind driver's seat. Awaiting to see if they can find them. Overall service was good. Just wish Uhaul would give extension without paying due to weather conditions. Michigan had sub zero temperatures and the truck was just sitting at my home. Unable to load it as wind chill factors were below zero.

Mike B. le

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Anna was very prompt and helpful with the rental that I had. Very nice to deal with.

Courtney S. le

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No one was ar desk. Door locked when I went to pick up. Drop off, no one in office for 20 min. Finally found someone and was told to just leave keys. Dont know what I was charged or if they knew what time i returned vehical. Also, when I finally got into truck, check engine light was on and oil light was on. I went in and told they guy who gave me the keys and he came out and filled it with oil stating it was still a quart low but he was out of oil. Yikes! Luckily the truck made the round trip safely.

hollys W. le

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Company was not open, waited a while then called a couple of numbers and finally got a call back. There was another couple waiting as well. We were given the code to unlock the key and got on our way. Otherwise everything went well.

ken S. le

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Everything was handled professionally. They were running behind and called me to let me know and provide me with the access to the truck and also agreed to change trucks, if the one I had rented online wasn't big enough. Job well done and appreciated.

Katherine C. le

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I love Anna at this location. I have rented from her in the past. She is very kind and a great customer service agent. I will rent again from this location in the near future and send all my friends and family. Thank you again, Kathy

JAMES V. le

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Le client n'a pas laissé de commentaire.