Customer Reviews for Jamkha Enterprise LLC
(U-Haul Neighborhood Dealer)

Évaluation :

3

The truck exhaust was not, in any stretch of the imagination, properly maintained...LOUD AF!!! It should have included noise canceling head phones. Windshield was nasty. It did get better gas mileage than I expected.

Évaluation :

3

No one in the building. He did see that we were there to drop off (ring camera?) and called us to go over any questions.

Évaluation :

3

The truck was dirty!

Évaluation :

4

U-Haul needs a better website that is more user friendly. I should be able to fill out what I am looking to rent and the website tells me where it is located. I picked a place to pick up a car trailer from the website. Only to get an text message later telling me I had to pick it up from another location. Why give me the option to pick a location to pick it up at and then tell me I have to go somewhere else.

Évaluation :

5

Well I can say I was in and out...love the customer service he was all some and great...we need people like him...

Évaluation :

5

The truck was horrible. It needs a front end alignment and when you accelerate something screams. It was loud and headache causing considering i had a 1000 mile trip. The truck was horrible. It needs a front end alignment and when you accelerate something screams. It was loud and headache causing considering i had a 1000 mile trip. Yes i posted it twice!!!

Évaluation :

4

Good location, friendly manager and helpful, knowledgeable.

Évaluation :

1

There was no personal at this location. I reserved a truck six days prior and the day of pickup there were no trucks of that size available. The mobile app did not work. I had to take a much larger truck than I needed. The owner of the facility had to be called in to get me the key for the vehicle. The vehicle's wipers were in poor condition, the washers froze, and there was a constant squeal from behind the dash. It was not a pleasant experience.

Évaluation :

1

Don't cheat people out of their money!!!

Évaluation :

5

Everything went great

Évaluation :

1

I was reassigned to a new location at the last minute, and there was no one there to assist me except over the phone. Please avoid this in the future.

Évaluation :

5

Nobody was present when I returned trailer at 340pm. I took a picture of trailer for timestamp proof I returned trailer in case it got stolen before an employee returned.

Évaluation :

5

Drop off was easy

Évaluation :

3

Husband returned truck.

Évaluation :

2

Be there in person. We had to do everything "remotely" over the phone. No help with inspecting equipment or safety checks.

Évaluation :

5

Be a little clearer with drop-off instructions for the keys and filling up gas.

Évaluation :

5

Nothing at this moment